Responding To Error Messages - Utax CD 5140 User Manual

Troubleshooting > Responding to Error Messages

Responding to Error Messages

If the touch panel displays any of these messages, follow the corresponding procedure.
A
Error Message
Activation error.
Add the following paper in
cassette #.
Add the following paper in multi
purpose tray.
B
Error Message
Box limit exceeded.*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
C
Error Message
Cannot connect to Authentication
Server.*
Checkpoints
—
—
Does the selected paper size
matchs the paper size loaded in
the specified paper source?
Is the indicated cassette out of
paper?
Does the selected paper size
matches the paper size loaded in
the specified paper source?
Is the paper of the selected size
loaded in the multi purpose tray?
Checkpoints
—
Checkpoints
—
—
—
—
10-13
Corrective Actions
Failed to activate the application.
Contact administrator.
Expansion Authentication is disabled.
Turn the main power switch off and on. If
the error exists, contact administrator.
Press [Continue] to continue printing.
Press [Cancel] to cancel the job.
Load paper.
Press [Paper Selection] to select the
other paper source. Press [Continue] to
print on the paper in the currently
selected paper source.
Press [Continue] to continue printing.
Press [Cancel] to cancel the job.
Load paper.
Press [Paper Selection] to select the
other paper source. Press [Continue] to
print on the paper in the currently
selected paper source.
Corrective Actions
Document box is full, and no further
storage is available; Job is canceled.
Press [End]. Try to perform the job again
after printing or deleting data from the
Document box.
Corrective Actions
Set machine time to match the server's
time.
Check the domain name.
Check the host name.
Check the connection status with the
server.
Reference
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