Utax CD 5140 User Manual page 304

Troubleshooting > Responding to Error Messages
Responding to Send Error
Code Error
1101 Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
1102 Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1103 Failed to send via SMB.
Failed to send via FTP.
1104 Failed to send the e-mail.
1105 Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1106 Failed to send the e-mail.
1131 Failed to send via FTP.
1132 Failed to send via FTP.
Corrective Actions
Check the host name of the SMTP server on the Embedded Web
Server.
Check the host name of FTP.
Check the host name of SMB.
Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Host name
• Path
Check the followings on the Embedded Web Server.
• SMTP login user name and login password
• POP3 login user name and login password
Check the FTP settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
Check the FTP settings.
• Path
• Folder share permissions of the recipient
Check the e-mail address.
NOTE: If the address is rejected by the domain, you cannot
send the e-mail.
Select [On] of the SMB settings on the Embedded Web Server.
Select [On] of the SMTP settings on the Embedded Web Server.
Select [On] of the FTP settings on the Embedded Web Server.
Check the sender address of SMTP on the Embedded Web
Server.
Select [On] of the secure protocol settings on the Embedded Web
Server.
Check the followings of the FTP server.
• Is FTPS available?
• Is the encryption available?
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