Faxing Problems - Muratec F-112 Series User Manual

Faxing Problems

Condition
The machine is not working,
there is no display and the
buttons are not working.
No dial tone sounds.
The numbers stored in the
memory do not dial
correctly.
The document does not feed
into the machine.
Faxes are not received
automatically.
The machine does not send.
The incoming fax has blank
spaces or is received with a
poor-quality.
Some of the words on a
incoming fax are stretched.
There are lines on the
documents you send.
The machine dials a number,
but a connection with
another fax machine fails.
Documents are not stored in
the memory.
Blank areas appear at the
bottom of each page or on
other pages, with a small
strip of text at the top.
6.10
T
ROUBLESHOOTING
Suggested solutions
• Unplug the power cord and plug it in again.
• Ensure that there is power to the electrical receptacle.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall is working by plugging
in another phone.
Make sure that the numbers are stored in the memory
correctly. Print a Phonebook list, referring to page 2.16.
• Make sure that the document is not wrinkled and you are
putting it in correctly. Check that the document is the right size,
not too thick or thin.
• Make sure that the control panel is firmly closed.
• Fax mode should be selected.
• Make sure that there is paper in the tray.
• Check to see if the display shows "Memory Full."
• Make sure that the document is loaded in the ADF.
• "TX" should show up on the display.
• Check the other fax machine you are sending to, to see if it can
receive your fax.
• The fax machine sending you the fax may be faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The toner cartridge may be empty. Replace the toner cartridge,
referring to page 5.7.
The fax machine sending you the fax had a temporary
document jam.
Check your scan unit for marks and clean it. See page 5.4.
The other fax machine may be turned off, out of paper, or
cannot answer incoming calls. Speak with the other machine
operator and ask her/him to clear out the problem.
There may not be enough memory to store the document. If
the display shows a "Memory Full" message, delete any
documents you no longer need from the memory and then
restore the document.
You may have chosen the wrong paper settings in the user
option setting. See page 1.16.