Related Publications; Service Information - Symbol MK2000 MicroKiosk Product Reference Manual

Related Publications

The following is a list of documents that may provide additional useful information about
configuring the MK2000:
• MK2000 Quick Reference Guide, p/n 72-57769-xx
• MK2000 SDK (Software Development Kit), p/n MK2000CESDK-x.xx
• AirBEAM Package Builder Product Reference Guide, p/n 72-55769-xx.
• VT 220 Terminal Emulation Program Programmer's User Guide
p/n SSS-9000-04.

Service Information

For equipment problems, contact the Symbol Support Center. Before calling, have the
model number and serial number at hand.
Call the Support Center from a phone near the equipment so that the service person can
try to talk you through the problem. If the equipment is found to be working properly and the
problem is symbol readability, the Support Center will request samples of your bar codes
for analysis at our plant.
If the problem cannot be solved over the phone, you may need to return the equipment for
servicing. If that is necessary, you will be given specific directions.
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