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SERVI(;E INF()RMATION
• Do not attempt to servicethis applianceyourself
you know what causedthe problem.Always replacea
unless directedto do so in this manual or the chart
blown fuse with one of the correct amperage, do not
below. Refer all other servicingto a qualified servicer
use a substitute.
or call us at 1-800-688-1120.
• Alwaysdisconnectpowerto unitbefore any servicing
• Locateand markcircuit b reakerorfuse. Never
bytripping circuit breakerto the OFF positionor by
replacea blownfuseor reseta circuitbreakeruntil
removing the fuse.
TROUBLESHOOTING
CHART
PROBLEM
POSSIBLECAUSES
SUGGESTEDCORRECTIONS
Oven burner fails to
1. Powersupplynotconnected.
1. Connect power,checkcircuit breakeror fusebox.
light or oven does
2. Powerfailure.
2. Ovenwillnotoperateduringa powerfailureor if
not operate.
3. Ovencontrol l ock-out f eatureis
disconnected frompower.See page7.
activated.
3. See page 6 to deactivatethisfeature.
Popping sound heard
Thisis a normalsoundthatoccurs with sometypesof gaswhena hotburneris turnedoff.
when burner goes out.
The popping soundisnot a safetyhazardand willnot damagethe appliance.
Clock and/or oven
1. Powersupply not connected.
1. Connect power supply,checkcircuit breakeror
light does not work.
fusebox.
2. Bulbmay be looseor burnedout.
2. Tightenor replacelight bulb.
3. Malfunctioning s witch.
3. Call serviceman to check.
4. Malfunctioning c lockor loosewiring. 4. Call serviceman to check.
Moisture condensa-
1. It is normalfor the window to fog
1. Leavedoorajar forone or twominutes to allow
ition on oven window,
during the firstfew minutesthe oven
moistureto escape.
if equipped
is on.
2. Use a dampclothto cleanwindowto prevent
2. Clothsaturated withwateris usedto
excesswaterfromseepingbetweenthe panelsof
cleanthewindow,
glass.
Oven temperature
1. Ovennot preheated.
1. Preheatoven 10 to 15 minutes.
inaccurate.
2. Incorrect r ackposition.
2. See page17.
• foodtakestoo long
3. Incorrect u seof aluminum foil.
3. See page8.
orcookstoofast
4. Ovenbottomincorrectly replaced.
4. Replaceoven bottomcorrectly.
• palebrowning
5. Oventhermostat s ensingdeviceout 5. Sensingdeviceis locatedat the top rearof the
• food over-doneon
ofholdingclip(s),
ovencavity.Reinstall s ensingdevicesecurelyinto
outside and under-
clip(s).
done in center
See ProblemChart on page12.
• overbrowning
See BakingTips on page11.
Baking results differ
1. Ovenseemshotterorcoolerthan
1. See page7 for instructions o n adjusting the oven
from previous oven.
yourprevious oven.
temperature. N OTE: Do notadjusttemperatureif
onlyoneor two recipesare inquestion. T he
problemmay be the reciperatherthanthe oven.
NOTE: Oven temperaturesmay vary between the new and the old oven. As ovensage, the
oven temperature often "drifts" and may become hotter or cooler.Also, newer ovens may
operate differentlyfrom older ovens. You should expect some differences in baking results.
(Continued nextpage)
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