H2-5A21; Finisher Top Door Is Open. Close It - Samsung MultiXpress M537x series Service Manual

► Error Code

H2-5A21

► Error message

Finisher Top door is open. Close it

► Symptom
Finisher Top Door is Opened.
► Troubleshooting method
Check if the all door of finisher closed.
If the error still occurs, check the followings.
1) Are all Paper Guides in there up position; and is the Front Door of Finisher closed?
a) Close the Top Door(JC81-07249B) opened.
2) Is the Top Door Sensor (S16) working?
a) Check if the top door sensor actuator(JC81-07249B) is abnormality.
b) Check if the connector(JR10 8330) of sensor is disconnected.
c) Check if the connector(JR10 8330) J1,J2 on the main control board (JC81–07242A)is disconnected.
d) Check continuity and if the harness is damaged , replace as is necessary.
e) Replace the Finisher top Door sensor(S16).
f) Replace the Finisher main control board(JC81–07242A).
3) Replace the Finisher main control board(JC81–07242A).
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4. Troubleshooting
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