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For inquiries, call:
Customer Service Center
For general information and charges
From fixed-line phones:
From au cell phones:
0077 - 7 - 111
157
area code not required
PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR
AFTER CALLING 157 ON YOUR au CELL PHONE
For line suspension (because of loss or theft)
and operation information
(toll free)
From fixed-line phones:
From au cell phones:
0077 - 7 - 113
113
area code not required
In case above numbers are not available,
0120 - 977 - 033
(except Okinawa)
0120 - 977 - 699
(Okinawa)
Secure cell phone support center
For loss, theft, or damage
(toll free)
From fixed-line phones/au cell phones:
0120 - 925 - 919
(Open 9:00 to 21:00 everyday)
From EZweb:
EZ▶auお客さまサポート (au Customer Support)
Access Method
▶お問い合わせ (Inquiries)
・ Menus are subject to change without prior notice.
(toll free)
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores
bearing the
logo regardless of brand and manufacturer
to protect the environment and reuse valuable resources.
Read this code for an easy
access to au Online Manual.
(Packet communication charges
do not apply.)
November 2013 1st Edition
Sales: KDDI CORPORATION
•
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: KYOCERA Corporation
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