HP 5920 Series Configuration Manual page 72

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The administrator DN or password is not configured.
Some user attributes (for example, the username attribute) configured on the NAS are not consistent
with those configured on the server.
No user search base DN is specified for the LDAP scheme.
Solution
Check that:
The NAS and the LDAP server can ping each other.
The IP address and port number of the LDAP server configured on the NAS match those of the
server.
The username is in the correct format and the ISP domain for the user authentication is correctly
configured on the NAS.
The user is configured on the LDAP server.
The correct password is entered.
The administrator DN and the administrator password are correctly configured.
The user attributes (for example, the username attribute) configured on the NAS are consistent with
those configured on the LDAP server.
The user search base DN for authentication is specified.
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