Troubleshooting - Superior MNF24INM Installation And Operation Instructions Manual

WARNING: Turn off appliance and let cool before servicing. Only
a qualifi ed service person should service and repair appliance.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
Embers won't stay on burner
When igniter button is
pressed, there is no spark
at ODS/pilot
When igniter button is
pressed, there is spark at
ODS/pilot but no ignition
32

TROUBLESHOOTING

POSSIBLE CAUSE
1. Ember placement
1. Igniter electrode not con-
nected to igniter cable
2. Igniter cable pinched or wet
3. Broken igniter cable
4. Bad igniter
5. Igniter electrode positioned
wrong
6. Igniter electrode broken
7. Battery not installed, battery
power low or battery not in-
stalled correctly (electronic
ignition models only)
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
SuperiorFireplaces.us.com
REMEDY
1. Overlap ember material
1/4" (see Page 22)
1. Reconnect igniter cable
2. Free igniter cable if pinched
by any metal or tubing.
Keep igniter cable dry
3. Replace igniter cable
4. Replace igniter
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline battery
in electronic igniter. Verify
battery is installed correctly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat ignit-
ing operation until air is
removed
5. Contact local propane/LP
gas company
6. C l e a n O D S / p i l o t ( s e e
Cleaning and Maintenance,
Page 30) or replace ODS/
pilot assembly
7. Replace gas regulator
900463-01A