Troubleshooting - Superior VF18NBTB Installation And Operation Instructions Manual

WARNING: Turn off heater and let cool before servicing. Only a
qualifi ed service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When igniter button is
pressed, there is no spark at
ODS/pilot
When igniter button is
pressed, there is spark at
ODS/pilot but no ig ni tion
22

TROUBLESHOOTING

POSSIBLE CAUSE
1. Igniter electrode not con-
nect ed to igniter ca ble
2. Igniter cable pinched or
wet
3. Electronic igniter battery is
weak
4. Broken igniter cable
5. Bad electronic igniter
6. Igniter electrode po si-
tioned wrong or broken
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PI LOT
po si tion
3. Control knob not pressed
in while in PI LOT po si tion
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
SuperiorFireplaces.us.com
REMEDY
1. Reconnect igniter cable
2. F r e e i g n i t e r c a b l e i f
pinched by any metal or
tubing. Keep igniter ca ble
dry
3. Replace battery
4. Replace igniter cable
5. Replace electronic igniter
6. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PI LOT
position
3. Press in control knob while
in PI LOT po si tion
4. Continue holding down
control knob. Repeat ig-
nit ing op er a tion until air
is re moved
5. Contact local propane/LP
gas com pany
6. Clean ODS/pilot (see
Cleaning and Main te-
nance, Page 21) or re-
place ODS/pilot as sem bly
7. Replace gas regulator
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