Troubleshooting - Superior MNF24ONE Installation And Operation Instructions Manual

WARNING: Turn off appliance and let cool before servicing. Only a qualifi ed service person
should service and repair appliance.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ''ON'' button on remote con-
trol is pressed, there is no spark at
igniter assembly
When ''ON'' button on remote control
is pressed, there is spark at igniter.
but no ignition
18

TROUBLESHOOTING

POSSIBLE CAUSE
1. Igniter electrode not connected to
igniter cable
2. Igniter cable pinched or wet
3. Broken igniter cable
4. Bad igniter
5. Igniter electrode positioned wrong
6. Igniter electrode broken
7. Battery not installed, battery
power low or battery not installed
correctly (electronic ignition mod-
els only)
1. Gas supply turned off or equip-
ment shutoff valve closed
2. Air in gas lines when installed
3. Depleted gas supply (propane/
LP only)
4. Control module not in REMOTE
position
5. Gas control valve pressure setting
is not correct
6. Inlet gas pressure is too low
7. Burner orifi ce(s) clogged
8. Wire disconnected from gas con-
trol
9. Ground wire issue
SuperiorFireplaces.us.com
REMEDY
1. Reconnect igniter cable
2. Free igniter cable if pinched by
any metal or tubing. Keep igniter
cable dry
3. Replace igniter
4. Replace igniter
5. Adjust igniter wires as shown in
Figure 28 on Page 15. Replace
igniter assembly if repositioning
does not correct the problem
6. Replace igniter
7. Install new alkaline battery in
remote control and battery pack.
Verify batteries are installed
correctly. (5.4 volts batteries re-
quired to operate valve system)
1. Turn on gas supply or open equip-
ment shutoff valve
2. Repeat igniting operation until air
is removed
3. Contact local propane/LP gas
company
4. Set control module to REMOTE
position
5. Contact qualifi ed service person
to check pressure
6. Contact local natural or propane/
LP gas company
7. Clean burner (see Cleaning and
Maintenance, Page 16) or re-
place burner orifi ce(s)
8. See Wiring Diagram, Page 17
9. Verify black ground wire from
module is secured under screw
adjacent to igniter
900464-01A