Identifying Problems Using Status Leds; Troubleshooting Charts - IBM eServer 135 xSeries User Reference Manual

Identifying problems using status LEDs

Troubleshooting charts

7. Select 1 - Update POST/BIOS from the menu that contains various flash (update)
options.
8. When prompted whether you want to save the current code to a diskette, select N.
9. When prompted to choose a language, select a language (from 0 to 7) and press
Enter to accept your choice.
Note: Do not restart the appliance server at this time.
10. Remove the BIOS flash diskette from the diskette drive.
11. Turn off the server.
12. Move the jumper on J19 to pins 2 and 3 to return to normal startup mode.
13. Restart the server. The system should start up normally.
14. Replace the cover.
If the System Error light in the operator information panel on the front of the server is
on, one or more LEDs inside the server might be on.
For LED locations see "System board LEDs" on page 37.
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Important
If diagnostic error messages appear that are not listed in the following tables,
make sure that your server has the latest levels of BIOS and diagnostics
microcode installed.
See "Starting the diagnostic programs" on page 80 to test the server. If you have run
the diagnostic test programs or if running the tests does not reveal the problem, call
for service.
Look for the symptom in the left column of the chart. Instructions and probable
solutions to the problem are in the right column. If you have just added new software
or a new option and your server is not working, do the following before using the
troubleshooting charts:
• Remove the software or device that you just added.
• Run the diagnostic tests to determine if your server is running correctly.
• Reinstall the new software or new device.
Chapter 6. Solving Problems
89