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Appendix
Troubleshooting
Problem
I hear noise in
the cordless
handset, and
none of the
keys or buttons
work
My caller ID
features are not
working prop-
erly
The system
does not receive
caller ID or the
system does not
display caller ID
during call wait-
ing
The answering
system does not
answer after the
correct number
of rings
The announce-
ment message
is not clear
Suggestion
•
Make sure the telephone line cord is plugged in securely.
•
Caller ID is a subscription service. You must subscribe to this service
from your local telephone company for this feature to work on your
telephone.
•
The caller may not be calling from an area which supports caller ID.
•
Both you and the caller's telephone companies must use equipment
which are compatible with caller ID service.
•
If you subscribe to DSL service, install a noise filter to the telephone
line between the base unit and the telephone line jack. Contact your
DSL service provider for filter information.
•
Make sure you subscribe to Caller ID with Call Waiting features ser-
vices provided by the local telephone company.
•
The caller may not be calling from an area which supports caller ID.
•
Both you and the caller's telephone companies must use equipment
which are compatible with caller ID service.
•
If you subscribe to DSL service, install a noise filter to the telephone
line between the base unit and the telephone line jack. Contact your
DSL service provider for filter information.
•
Make sure the answering system is on (see page 31).
•
If Toll Saver is activated, the number of rings changes to two when
there are new messages waiting (see page 3).
•
If the memory is full or if the answering system is off, the system will
answer after ten rings.
•
In some cases, the answering system may be affected by the ringing
system used by the local telephone company.
•
When recording the announcement, make sure you speak in a normal
tone of voice about nine inches from the telephone base.
•
Make sure there is no background noise (television, music, traffic,
etc.) when recording.
3
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