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10.
TROUBLESHOOTING GUIDE
TYPE OF FAILURE
Washware are not clean.
Dishes or glasses do not dry
properly.
Stripes and staines on
dishes or glasses.
10.1. POOR WASH RESULT
POSSIBLE CAUSE
Wash arms stiff (you should be able to
turn them easily by hand).
Wash arm nozzles are clogged
(visual check).
Rinse arm nozzles are clogged
(possibly by lime deposit)
Detergent concentration is too low or too
high.
Coarse strainer soiled.
Wrong program selected for heavily
soiled washware.
Rinse aid concentration too low.
Items to be washed still greasy.
Rack is not suitable for type of wash-
ware.
Washware stays too long in the machine
at the end of program.
Rinse aid concentration too high.
Hard water or high mineral content.
Rack is not suitable for type of wash-
ware.
Insufficient rinse aid concentration
causes staines
Machine with softener:
Wrong type of salt used.
REMEDY
Take out wash arms and clean them thoroughly.
Check water outlet from machine to wash arms is
clear.
Take out wash arm, remove cleaning cap and rinse
the wash arm thoroughly until soil is removed.
Replace correctly.
Remove rinse arms and decalcify them in separate
container.
Check setting of detergent concentration. See also
operating instructions point 6.1.
Take out strainer, empty and clean it.
Select program with longer wash cycle.
Increase concentration.
See also operating instructions point 6.2.
Detergent concentration too low: increase
(see instructions).
Check if detergent is appropriate. If not choose a
stronger one.
Drain soiled water and refill machine. Check pre-scrap-
ping procedure.
Use appropriate racks to create a sloping position
which allows water to drain away from cavities.
Take out washware as soon as cycle is completed to
enable the ware to dry.
Reduce quantity (see instructions).
Check water quality.
Obtain details from local water authority.
Recommended values:
Ideal degree of hardness is 4° Clark.
Ideal conductivity value for glasses is max. 150 µS/
cm and for dishes max. 400 µS/cm.
Use appropriate racks to create a sloping position
which allows water to drain away from cavities.
Increase quantity (see instructions)
Use only granular regeneration salt.
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