Problems After Initial Startup; Other Resources - HP ProLiant DL145 Maintenance And Service Manual

Problems After Initial Startup

After the server has passed POST, errors may still be encountered, such as an inability to load
the operating system. Use Table 5-5 to troubleshoot server installation problems that occur
after the initial startup.
For updated information on supported operating systems go to
http://hp.com/go/supportos
NOTE: If the server is rebooting repeatedly, be sure that the system is not restarting due to a
Watchdog Timer power up caused by another problem. Watchdog is similar to ASR on ProLiant servers
300, 500, and 700 series.
Table 5-5: Server Cannot Load Operating System
Problem Possible Cause
Server cannot load Required operating system step was
operating system. missed.
Primary hard drive controller
installation is incorrect.
Hard drives and other devices may
not be set to proper boot order in
Boot Device Priority settings in BIOS
Setup.
New hardware was added to the
system.
Hardware was added to a system
with a factory-installed operating
system.

Other Resources

Information on warranties and service and support upgrades (HP Services Care Pack) can be
found by visiting
www.hp.com
HP ProLiant DL145 Server Maintenance and Service Guide
HP CONFIDENTIAL Codename: eliXir Part Number: 361543-001 Last Saved On: 3/11/04 3:25 PM
Possible Solution
Follow these steps:
1. Note at which phase the operating system failed.
2. Remove any loaded operating system
components.
3. Refer to the operating system documentation.
4. Reinitiate installation procedures.
Run BIOS Setup by pressing the F10 key and correct
this problem.
Run BIOS Setup by pressing the F10 key and correct
this problem.
Refer to the documentation provided with the
hardware.
Remove the new hardware.
The factory-installed operating system software
installation must be completed before adding new
hardware to the system.
Be sure that all instructions provided in the HP
Factory-Installed Operating System Software
Installation Guide are being followed.
Remove the new hardware and complete the
software installation. Then, reinstall the new
hardware.
Troubleshooting
5-5