Mitel 5055 User Manual
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Mitel 5055 User Manual

Mitel 5055 User Manual

Mitel user's guide telephone 5055
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  • Page 2 Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.

  • Page 3: Table Of Contents

    ABOUT YOUR SIP PHONE ... 1 Welcome... 1 About This User Guide ... 1 The 5055 SIP Phone ... 2 Elements of the SIP Phone ... 2 Features of the SIP Phone ... 4 Accessories for the SIP Phone ... 5 Important Notes ...
  • Page 4 5055 SIP Phone User Guide (Rev. A) Speaker Volume (Handset, Headset and Handsfree)... 28 Speed Dial... 28 Time and Date... 29 Web Dialing ... 31 ADMINISTRATOR TOOLS ... 32 Changing Passwords... 32 Setting Up User Profiles ... 33 Viewing a Profile’s User Name... 33 Creating a User Profile ...
  • Page 5 Where can I find the latest 5055 SIP Phone documentation? ... 88 Upon boot, the phone displays “PPPoE Initialize” and nothing else... 88 How do I find out the IP address of my 5055 SIP Phone?... 89 What version of boot and main firmware is currently installed on my phone?... 89 What languages are currently available for my 5055 SIP Phone? ...
  • Page 6 5055 SIP Phone User Guide (Rev. A) - iv -...

  • Page 7: About Your Sip Phone

    Service Provider, you can also make calls to telephones on the “regular” phone network (PSTN). The 5055 SIP Phone is a multi-line set, and can have up to three user profiles, each with its own settings. About This User Guide...

  • Page 8: The 5055 Sip Phone

    5055 SIP Phone User Guide (Rev. A) • Links in a web page are shown as underlined text (for example, User Configuration). ▼ ▲ • represent the Down and Up Arrow keys on the SIP Phone (located just above the keypad).

  • Page 9: Fixed Function Keys

    Fixed Function Keys Give you access to the following telephone functions: • Menu (blue): Provides access to the telephone's menus. • Trans/Conf: Initiates a call transfer or establishes a 3-party conference call. • Redial: Redials the last number, name or address dialed.

  • Page 10: Features Of The Sip Phone

    Features of the SIP Phone User Profiles The 5055 SIP Phone can have up to three user profiles, including a default user profile. Each user profile has its user name and password, and can be personalized to the user’s preferences. See User Profiles on page 10 for more information.

  • Page 11: Accessories For The Sip Phone

    Important Notes Passwords When you first receive your 5055 SIP Phone, it has default user names and passwords for the Administrator and the default user profile. You should change these passwords as soon as possible to prevent unauthorized changes to your SIP Phone.

  • Page 12: Tips For Your Comfort And Safety

    Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your 5055 SIP Phone a lot, you may find it more comfortable to use a headset.

  • Page 13: 5055 Sip Phone Features

    Once your SIP Phone is installed and configured (see the 5055 SIP Phone Installation Guide for more details), you can start using your phone. This section contains information on using and personalizing your 5055 SIP Phone, and is organized as follows: •...
  • Page 14 5055 SIP Phone User Guide (Rev. A) Appendix B — Web Configuration Tool on page 45 shows all the pages of the Web Configuration Tool, and the functions for each page. Accessing the Web Configuration Tool To access the Web Configuration Tool: 1.
  • Page 15 5055 SIP Phone Features Figure 5 Web Configuration Tool Home Page Refreshing Web Configuration Tool Pages If you need to refresh a page after changing settings using the Web Configuration Tool (for example, you set your advisory message to On using the Web Configuration Tool, then turned it back to Off using the Advisory Message key on the SIP Phone), go to another page in the Web Configuration Tool, then come back to the page you wanted to refresh.

  • Page 16: User Profiles

    Profile option and select On. Select Save & Reboot to enable MultiUser Profiles. To access all the features the 5055 SIP Phone has to offer, you need a user profile and must be registered with a SIP Service Provider (you can use the SIP Phone without a user profile, but will not be able to use all its features).

  • Page 17: Logging Out

    Submit softkey). 7. Your user name is displayed. Press the LogOut softkey. 8. “LOGOUT CONFIRMED” is displayed. Press the OK softkey, then the Menu key to return to the default display. 5055 SIP Phone Features - 11 -...

  • Page 18: Activating A Profile

    5055 SIP Phone User Guide (Rev. A) Activating a Profile When you activate your user profile, the SIP Phone uses your preferences (Speed Dial keys, Display Name, etc.), and you can access the Web Configuration Tool to make calls or change your user profile settings.

  • Page 19: Making And Answering Calls

    This section shows how to make and receive call in any of the three modes, as well as how to change from one mode to another. In the rest of the document, instructions are given for the handset mode only, for clarity’s sake. 5055 SIP Phone Features - 13 -...

  • Page 20: Making Calls

    Microphone key light turns red; in headset mode, and the Headset key light turns red. 2. Enter the number of the party you want to reach using the keypad. 5055 SIP. Phones that are connected to 3050 ICPs, can use abbreviated two or three-digit numbers to reach other 3050 ICP attached phones, or regular 7-digit numbers to reach phones on the PSTN.

  • Page 21: Dialing By Name

    • To delete all characters entered and enter a different address, press the Cancel softkey. 4. Press the Dial softkey. The address you have entered is dialed, and the light of the selected Line key turns green. 5055 SIP Phone Features - 15 -...

  • Page 22: Answering Calls

    When you answer the call, a counter starts at the top right of the display. Switching between Handset, Headset and Handsfree Modes With the 5055 SIP Phone, you can make and receive calls using the attached handset, the handsfree speaker, or an approved headset (see Headsets on page 5 for information on approved headsets).

  • Page 23: Using The Sip Phone Features

    When your Advisory Message is on, the Advisory Message indicator key turns red, and your Advisory Message periodically replaces the time and date on your SIP Phone display. Note: You cannot change your Advisory Message settings while on a call. 5055 SIP Phone Features - 17 -...

  • Page 24: Call Forward

    Call Forward lets you redirect incoming calls to an alternate number: • Call Forward Always redirects all incoming calls regardless of the state of your telephone. • Call Forward No Answer redirects calls after the programmed number of rings if you don't answer.
  • Page 25 15. Press the Exit softkey, then the Menu key to return to the default display. Enabling/Disabling Call Forward Using the Web Configuration Tool 1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7). 2. Click Feature Configuration. 5055 SIP Phone Features - 19 -...

  • Page 26: Call Transfer

    You can transfer an active call to another party. To do so, at least one line must be free on the SIP Phone. Note: The 5055 SIP phone supports 4 lines. If all lines are busy on your phone, none of your callers will be able to transfer their call away from you to another phone. You must first free up one of the lines to allow callers to transfer a call away from your phone.

  • Page 27: Call Waiting

    • Dial the caller’s address (press the Dial softkey. This exits the call log, and the SIP Phone returns to the default display at the end of the call). softkeys to the desired log (Missed Calls, Answered Calls or - 21 - 5055 SIP Phone Features ▼ ▲ keys to view the...

  • Page 28: Conference Call (3-Way)

    5055 SIP Phone User Guide (Rev. A) 5. To view calls from another log, press the Cancel key, then the OK softkey, and repeat steps 2 to 4. When you are finished, press the Menu key to return to the default display.

  • Page 29: Display Name

    Using the Phone Menu Interface 1. Press the Menu key. 2. Press the >> softkey until “FEATURE CONFIG?” is displayed, and press the OK softkey. 3. Press the softkey. “2.DO NOT DISTURB?” is displayed. 5055 SIP Phone Features - 23 -...

  • Page 30: Hold

    5055 SIP Phone User Guide (Rev. A) 4. Press the OK softkey. The current status of Do Not Disturb is displayed at the top right (“*ON*” or “*OFF*”). 5. Press the TurnOn softkey to activate Do Not Disturb, or the TurnOff softkey to deactivate it.

  • Page 31: Personal Keys

    3. Press the Personal key you want to check. The key’s light turns red. • If the key is not yet programmed, the display reads “UNUSED KEY”. • If the key is already programmed, its associated program is displayed. 5055 SIP Phone Features - 25 -...

  • Page 32: Phone Book

    5055 SIP Phone User Guide (Rev. A) 4. Press the Menu key to return to the default display. Deleting a Personal Key’s Program 1. Press the Menu key. 2. Press the >> softkey until “PROGRAM MEMORY KEYS?” appears, and press the OK softkey.

  • Page 33: Redial

    (one key press per level), and press the Submit softkey. 9. “SET RINGER PITCH?” is displayed. Press the No softkey to return to the Phone Settings menu, or the Menu key to return to the default display. 5055 SIP Phone Features ▼ ▲...

  • Page 34: Speaker Volume (Handset, Headset And Handsfree)

    5055 SIP Phone User Guide (Rev. A) Speaker Volume (Handset, Headset and Handsfree) To change the volume of the handset, headset or handsfree speaker volume: Note: The time and date are specific to the SIP Phone, not to user profiles.

  • Page 35: Time And Date

    Zones on page 58 for a table of world time zones versus GMT). 4. Click the Save an Reboot button. A confirmation screen is displayed. 5. Click the OK button. Your SIP Phone is updated, and then reboots. 5055 SIP Phone Features - 29 -...

  • Page 36: Changing The Time And Date

    5055 SIP Phone User Guide (Rev. A) Changing the Time and Date Use this procedure only if no SNTP server is provided. You will need to reprogram these settings every time the phone reboots. With the Web Configuration Tool: 1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7).

  • Page 37: Web Dialing

    The call is made on the first available line (Line 1 if all lines are free). To use a specific Line key, press the desired Line key before clicking the Dial button on the web page. 5055 SIP Phone Features - 31 -...

  • Page 38: Administrator Tools

    5055 SIP Phone User Guide (Rev. A) This section contains the following information on configuring the administrative settings of the 5055 SIP Phone: • Changing Passwords • Setting Up User Profiles • Creating/Modifying a SIP Account • Modifying the Network Configuration •...

  • Page 39: Setting Up User Profiles

    6. Enter the current password, and press the Submit softkey (if the existing password is blank, enter any character, and delete it using the <−−− softkey before pressing the Submit softkey). 7. Enter the new password, and press the Submit softkey. 8.

  • Page 40: Modifying A User Profile

    5055 SIP Phone User Guide (Rev. A) 13. Enter the name that will appear on the phone display when the new user profile is active, and press the Submit softkey. 14. Enter the user’s SIP Server Authentication name, and press the Submit softkey.

  • Page 41: Creating/Modifying A Sip Account

    Creating/Modifying a SIP Account You can modify the SIP account information of the SIP Phone using the Web Configuration Tool. 1. Access the Web Configuration Tool. 2. Click SIP Configuration. 3. Enter/change the SIP Account information as needed (see Table 11 on page 54 for more information on these settings).
  • Page 42 5055 SIP Phone User Guide (Rev. A) • Advanced Settings: − TFTP configuration (allows configuration of SIP Phones using configuration files; see Configuration Files on page 38 for more information). − Type of Service and 802.1 Priority (Quality of Service parameters).

  • Page 43: Upgrading The Firmware Of The Sip Phone

    Upgrading the Firmware of the SIP Phone The phone uses TFTP to download firmware upgrades from a TFTP server. There are two methods that can be used to do this: one uses the SIP phone’s softkey menu system to perform the upgrade, the other uses the upgrade button on the main phone configuration web-page.

  • Page 44: Upgrading The Firmware Using The Sip Phone Menu Interface

    Additional Settings Configuration Files The 5055 SIP Phone supports configuration files for automatic programming of the phones. There are two types of configuration files: • Generic: a generic configuration file applies the settings defined in it to all the SIP Phones.
  • Page 45 • Specific: a specific configuration file applies the settings defined in it to a specific SIP Phone. Configuration files are stored on the TFTP server, and are downloaded by the SIP Phones connecting to that server every time the phones reboot. The generic configuration file is loaded first, then the specific configuration file.

  • Page 46: Hot Line

    5055 SIP Phone User Guide (Rev. A) Example of a Specific Configuration File in Appendix C shows all the possible settings you can have in a specific configuration file. Hot Line When a hot line number/address is set up, the SIP phone automatically dials that number/address when it goes off-hook (handset lifted, etc.).

  • Page 47: Resetting To Factory Defaults

    Note: If you set the audio codec type to G.729, the users will not be able to use the Conference Call feature. 4. Click the Apply button. A confirmation screen is displayed. 5. Click the OK button. The SIP Phone is updated. Resetting to Factory Defaults If needed, you can erase all the settings of a SIP Phone using the SIP Phone Interface: 1.

  • Page 48: Appendix A - Sip Phone Interface

    5055 SIP Phone User Guide (Rev. A) Appendix A — SIP Phone Interface The SIP Phone Menu Interface is used to view or program a number of the SIP Phone and user profile settings. SIP Phone Menu Interface The SIP Phone Menu Interface is accessed by pressing the Menu key. To navigate between items of the main menu, press the >>...
  • Page 49 Table 3 SIP Phone Menu Interface Settings (continued) Main Menu Sub-Menu PHONE 4. DEVICE SETTINGS? PARAMETERS? (con’t) Software Version MAC Address 5. PROTCOL CONFIG? HTTP TFTP TELNET 6. MULTI USER CONFIG? 7. LANGUAGE? en_CA fr_CA fr_FR en_US en_GB en_AU es_MX es_US 8.

  • Page 50: Menu Key Commands

    5055 SIP Phone User Guide (Rev. A) Menu Key Commands There are a few other settings you can access using the SIP Phone’s Menu key. Menu + Line Key Commands 1. These commands give you access to information about your SIP Phone. To access them, press the Menu key, then press the appropriate Line key.

  • Page 51: Appendix B - Web Configuration Tool

    Appendix B — Web Configuration This appendix provides details on the settings and features available through the Web Configuration Tool. Accessing the Web Configuration Tool The Web Configuration Tool is accessed from any computer using a web browser. See The Web Configuration Tool on page 7 for instructions on accessing the Web Configuration Tool.

  • Page 52: User Configuration Page

    5055 SIP Phone User Guide (Rev. A) The Home Page shows the software version installed on the phone. The Upgrade button displays the Firmware Update page. User Configuration Page The User Configuration page lets you change your user profile’s basic parameters. After making the changes, click the Save and Reboot button;...

  • Page 53: Feature Configuration Page

    Setting Name Values (bold = default) Password <text> Public Phone Number <numbers> (PSTN) Email Address <text> MultiUser Profile en_CA fr_CA fr_FR Language Code en_US en_GB en_AU es_MX es_US Feature Configuration Page The Feature Configuration page lets you program a number of settings attached to your user profile.
  • Page 54 5055 SIP Phone User Guide (Rev. A) Figure 8 Web Configuration Tool: Feature Configuration Page - 48 -...
  • Page 55 Table 6 Web Configuration Tool: Feature Configuration Settings Setting Name Values (bold = default) Features Call Forwarding Always On | Off Forwarding Address SIP address. Call Forwarding No On | Off Answer Number of Rings < number> Forwarding Address SIP address. Call Forwarding When On | Off Busy...

  • Page 56: Phone Book Page

    5055 SIP Phone User Guide (Rev. A) Phone Book Page The Phone Book page lets you define up to five contacts for your user profile’s Phone Book. You can also dial any of the contacts from this page. Click the Apply button after making any changes to your contacts.

  • Page 57: Key Programming Page

    Figure 10 Web Configuration Tool: Dial by URL Page Table 8 Web Configuration Tool: Dial by URL Settings Setting Name Values (bold = default) <number> | <name> | Enter SIP URL sip:<URL> For examples of SIP URL syntax, refer to the table on the last page of this guide. Key Programming Page The Key Programming page lets you assign an address to one of the seven programmable speed-call keys.

  • Page 58: Ring Tone Page

    5055 SIP Phone User Guide (Rev. A) Ring Tone Page The Ring Tones configuration page lets you define up to three “rules” to control how the phone treats calls originating from individual callers (specified by SIP URL) or from groups of callers (specified by domain name).
  • Page 59 Appendix B — Web Configuration Tool Figure 13 Web Configuration Tool: SIP Configuration Page - 53 -...
  • Page 60 Some ISPs offer backup servers that can be used when the primary server is unavailable. This field lets you configure how long the 5055 SIP phone will wait before it tries the backup server. Emergency number for area, if applicable (for example, most of North America uses 911 as an emergency number).

  • Page 61: Network Configuration Page

    Notes This enables or disables firewall NAT bypass operation. When enabled, this features lets the 5055 SIP phone function behind a firewall which is not SIP-aware. Determines how the 5055 SIP phone will obtain the IP address of the firewall. A static...
  • Page 62 5055 SIP Phone User Guide (Rev. A) Figure 14 Web Configuration Page: Network Configuration Page - 56 -...
  • Page 63 <IP address> Primary DNS <IP address> Secondary DNS <IP address> Additional Servers TFTP Server sipdnld.mitel.com HTTP download URL <URL> SNTP Server <IP address> Time Zone <number> If you change this value manually with DHCP On, it will be overwritten by the ISP/LAN the next time the phone is rebooted.

  • Page 64: Time Zones

    PPPoE Password <password> Time Zones The table below is provided for your convenience. Mitel Network does not guarantee its accuracy. For Daylight Savings Time, add +1 (for example, if your standard time is –5, your daylight savings time is –4).

  • Page 65: Dialing Plan

    Mid-Atlantic Azores, Cape Verde Islands GMT, Western Europe Time, Morocco, Mali, Burkina Faso, Togo Central Europe Time, Algeria, Chad, Angola Eastern Europe Time, Libya, Sudan, Mozambique, South Africa, Russia (East) Moscow Time, Ethiopia , Tanzania, Madagascar Iran Russia Center, Armenia, Georgia, Oman, United Arab Republic Afghanistan Pakistan, Turkmenistan India, Nepal, Sri Lanka...
  • Page 66 5055 SIP Phone User Guide (Rev. A) Figure 15 Dialing Plan Page Note: Due to memory limitation in the phone, the contents of all Dialing Plan fields cannot exceed a total of 120 characters. If you exceed this limit, new characters will not be saved (you will notice this the next time you display the Dialing Plan table).
  • Page 67 Table 14 Web Configuration Tool: Dialing Plan Setting Name Values (bold = default) Global timer Off | On 1 | 2 | 3 | 4| 5 | 6 | 7 | 8 | 9 Timer seconds Dialed Digits <blank> Digits to follow Digits to remove Appendix B —...
  • Page 68 5055 SIP Phone User Guide (Rev. A) Table 14 Web Configuration Tool: Dialing Plan Continued Setting Name Values (bold = default) Prefix to add <blank> Suffix/Route <blank> Comments <blank> Notes Optionally, enter prefix digits here. Telephony digits 0 through 9 are valid. For DTMF trunks, 0 through 9, are valid.
  • Page 69 Figure 15 Example Dial Plan Rules 1) Dialed 4-digit extensions beginning with the digits 3, 4 or 5 will be matched by this rule which makes use of wildcards to accommodate any three digits. The use of the Global time with this rule is optional.

  • Page 70: Ethernet Page

    LAN port 10 Full 100 Half 100 Full Notes The Auto setting lets the 5055 SIP phone and the PC negotiate the Ethernet speed and duplex automatically. If the PC does not support auto-negotiation, you must select a compatible setting manually.

  • Page 71: Protocols Page

    Protocols Page The Protocols Configuration page lets you activate and deactivate protocol support, if required for security reasons. Figure 17 Web Configuration Tool: Protocols Page Table 17 Web Configuration Tool: Protocols Page Setting Name Values (bold = default) HTTP On, Off On, Off TFTP Telnet...

  • Page 72: Users & Passwords Page

    5055 SIP Phone User Guide (Rev. A) Users & Passwords Page The Security Configuration Page lets the administrator change the passwords for the user profiles and the administrator. This page can only be accessed using the Administrator user name and password. After making the changes, click the Apply button.

  • Page 73: Media Configuration Page

    Media Configuration Page The Media Configuration page lets you change the media configurations of your SIP Phone. These settings are specific to the SIP Phone. After making the changes, click the Apply button. Figure 19 Web Configuration Tool: Media Configuration Page Table 19 Web Configuration Tool: Media Configuration Settings Setting Name Values (bold = default)

  • Page 74: Registration Page

    5055 SIP Phone User Guide (Rev. A) Registration Page The Registration Status page lets you: • determine if your 5055 SIP phone is registered with a SIP server (and how long its been registered) • manually initiate a registration request Under normal use, registration is entirely automatic.

  • Page 75: Configuration Upload/Download Page

    Configuration Upload/Download Page The Configuration Upload/Download page lets you save the phone configuration file on your PC, or load a previously stored phone configuration file into your 5055 SIP phone. Figure 21 Web Configuration Tool: Configuration Upload/Download Page Table 21 Web Configuration Tool: Configuration Upload/Download...

  • Page 76: Upgrade

    Upgrade The Firmware Update page lets you enter a source URL for a software upgrade to the phone. The factory default configuration is URL: sipdnld.mitel.com which is the Mitel Networks firmware upgrade site. Note: Though you can upgrade the phone’s firmware using the manual key-method, it is preferable to use the Upgrade button on this page, as it saves and restores your current phone settings.

  • Page 77: Appendix C - Configuration Files

    • Example of a Specific Configuration File • Enabling Multiple User Profiles Note: 1) The 5055 supports up to two HTTP Clients at the same time. 2) The CFG file must have the following as the first line: image_name= NULL 3) Maximum CFG Upload capability to the phone is 3000 characters.
  • Page 78 5055 SIP Phone User Guide (Rev. A) for the "contact" sip header. The FQDN address must be a resolvable entry in the DNS server. addr_type= 0 # domain name domain= -example.com; domain name # tftp server ip address # the sip phone will download the boot image, the main image, and the configuration...
  • Page 79 # defines the way the DTMF digits will be sent across # choice [0-automatic, 1-outband & inband, 2-outband only, 3-inband only # automatic means when a "telephone-event" is being received from the peer party, send # DTMF digit in the outband-only mode Appendix C —...
  • Page 80 5055 SIP Phone User Guide (Rev. A) dtmf_type= 0 #dtmf payload(96-127) dtmf_payload= 96 #Media port configuration start port start_port= 8000 #Media port configuration start port end_port= 19998 ################################################################################## # feature configuration ################################################################################## # auto answer mode # choice [0-disabled, 1-enabled]...
  • Page 81 #choice[0-symetric SIP UDP, other-no-symetric SIP UDP] #default 0 sym_udp= 0 #configuration change SIP notify #choice[0-disabled,1-enabled] enable this only when phone is behind Mitel 3050 server #default 0 ntfcfg= 0 #SIP backup server timeout period #choice[2-2 seconds,3-4 seconds, 4-8 seconds,5-6 seconds]...

  • Page 82: Example Of A Specific Configuration File

    5055 SIP Phone User Guide (Rev. A) Example of a Specific Configuration File # Mitel 5055 SIP Phone Configuration File # this file name= SXXXXXXXXXXXX.cfg # where xxxxxxxxxxxx is the MAC address padded with 0s # comment lines are leading with a character '#'...
  • Page 83 time_zone= -5; EST time #time_zone= 8; China # tos # integer [0, 1e] (even numbers only); tos= 0 # IEEE 802.1 priority # integer [-1, 0, 7] # -1 means OFF 802_priority= -1 # VLAN ID # integer[0, 4095] vlan_id= 0 ################################################################################## # IP network configuration ##################################################################################...
  • Page 84 5055 SIP Phone User Guide (Rev. A) # no white space is allowed in this string user_name= user@-example.com # password # As a pair with user_name for authentication purpose. password= hello # User's other pstn phone number # this parameter is used in SDP packets to show the user can also be reached by this # phone number.
  • Page 85 # transport protocol for sip # this parameter can be overwriten by dialing a url with this parameter: transport= udp or transport = tcp # choice [1-tcp, 2- udp] trans_protocol= 2 # sip proxy address # When dialing a number or user_id only, the proxy address will automatically be appended # to the number (or id) as number@proxy or user_id@proxy # The proxy address can be in IP address or domain.com format proxy_addr=...
  • Page 86 # defines the way the DTMF digits will be sent across # choice [0-automatic, 1-outband & inband, 2-outband only, 3-inband only # automatic means when a "telephone-event" is being received from the peer party, send # DTMF digit in the outband-only mode...
  • Page 87 Appendix C — Configuration Files # the condition defined by the "try_ring_nums" noans_fwd_mode= 0 # call forwarding no answer after defined number of rings # integer [1, 20] try_ring_nums= 4 # call forwarding no answer address # sip url for forwarding the call # in the format of user_id, or user_id@domain.com # if only user_id is configured, the call will be forwarded to the user_id@proxy noans_fwd_addr= 1002...
  • Page 88 #configuration change SIP notify #choice[0-disabled,1-enabled] enable this only when phone is behind Mitel 3050 server #default 0 ntfcfg= 0 #SIP backup server timeout period #choice[2-2 seconds,3-4 seconds, 4-8 seconds,5-6 seconds] #default 3 backupsvr_tout= 3...
  • Page 89 Appendix C — Configuration Files #firmware tranversal (0 disalbed, 1 enabled) fwEnable= 0 #fire wall WAN address discovery mode(0 static, 1 dynamic) fwMode= 0 #fire wall WAN address discovery url fwWanDurl= #fire wall WAN address fwWanurl= ################################################################################### # phone book configuration ################################################################################### #phone book index(0-4) pbIndex= 0...

  • Page 90: Enabling Multiple User Profiles

    5055 SIP Phone User Guide (Rev. A) rdvmail2= 0 #ring tone entry 2 block the call(0 diabled, 1 enabled) rdblock2= 0 #ring tone entry 3 key word rdkw3= #ring tone entry 3 type(0-16) rdringtype3= 0 #ring tone entry 3 forward to voice mail(0 disalbed, 1 enabled)

  • Page 91: Appendix D - Working With Firewalls

    URL that is preventing the phone from obtaining the router’s WAN IP address. Tip: The 5055 SIP phone must be in a factory-default state (this configuration will not work with the phone registered or trying to register). To do this power-cycle the phone while holding down the 3 key and answer “yes”...

  • Page 92: Appendix E - Working With The 3050 Icp

    5055 SIP Phone User Guide (Rev. A) Appendix E — Working with the 3050 The 3050 ICP adds features to your 5055 SIP phone that provide greater ease of use within a small office or retail establishment, and opportunities to improve how you interact with your customers.

  • Page 93: Appendix F - Frequently Asked Questions

    It can - if you follow the steps outlined in Appendix D — Working with Firewalls Where do I go to find latest versions of the 5055 firmware? The latest version of the 5055 firmware is available on the TFTP server at: sipdnld.mitel.com. For detailed instructions on firmware upgrade, refer to Appendix F —...

  • Page 94: Where Can I Find The Latest 5055 Sip Phone Documentation

    1. Point you browser to http://edocs.mitel.com. 2. Click the User Guides link to display the user guides page. 3. Locate the Other section – its has links for 5055 user and installation guides Upon boot, the phone displays “PPPoE Initialize” and nothing...

  • Page 95: How Do I Find Out The Ip Address Of My 5055 Sip Phone

    How do I find out the IP address of my 5055 SIP Phone? 1. Press the Menu key. 2. Press the Line 1 key. The phone’s IP and MAC address are displayed. What version of boot and main firmware is currently installed on my phone? 1.

  • Page 96: The Time And Date On My Phone Is Not Correct

    5055 SIP Phone User Guide (Rev. A) The time and date on my phone is not correct? The phone can be configured to obtain its time automatically by consulting a Simple Network Time Protocol Server (SNTP), or it can be manually set to a specific time.

  • Page 97: Glossary

    Term Definition 3050 Mitel Networks (tm) DHCP Dynamic Host Configuration Protocol Domain Name Server Digital Subscriber Loop DTMF Dual Tone Multiple Frequency Greenwich Mean Time (the time at Meridian 0, which goes through Greenwich, UK) HTTP Hypertext Transfer Protocol Integrated Communications Platform...

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