Commonly Used Feature Codes; Feature Buttons - Mitel 8662 User Manual

Mitel 8662 IP Phone Quick Reference Guide
This guide provides information for frequently used
features. For more information about these and other
features, refer to the user guide. For voice mail
information, refer to the voice mail user guide for your
system.

Feature Buttons

Most of the following feature codes work when your
phone is idle. However, if you are on an active call or if
the phone is off-hook, you may need to press
(Special) to activate the feature before you enter
the feature code.
If you make a mistake when entering numbers or
characters, you can press the MUTE button to move the
cursor to the left and delete the characters entered, or
*
you can press to cancel the feature.
Button
Activates features while on active calls.
Provides volume control.
Scrolls through feature options.
Activates Handsfree Mode.
Turns speaker on and off.
Places the current call on hold.
CALL Selects an outside line or answers a
call.
IC Answers an intercom (internal) call.
MUTE Mutes the microphone. Left/backspace
when entering dialpad characters.
DND Turns DND mode on or off.
PAGE Selects a page zone to place a page.
STN SPDL Views or accesses Station Speed-Dial
numbers.
SYS SPDL Views or accesses System Speed-Dial
numbers.
CNF Places a conference call.
REDIAL Redials a telephone number.
TRANSFER Transfers the current call.
MSG Connects to silent and voice messages.
Toggles between Alpha Mode and
Numeric Mode.
FWD Forwards the call to the specified
number. Right/forward when entering
dialpad characters.
ANSWER Answers calls.
OUTGOING Selects an outgoing line for external
calls.
Mitel ® 8662 IP Phone User Guide – Issue 14, May 2010
Action

Commonly Used Feature Codes

Contact your system administrator for more information
about system features.
Feature
ACD Agent – Log In/Out
Automatic IC Call Access – On/Off
Automatic Trunk Call Access – On/Off
Background Music – On/Off
Call Forward – All Calls
Call Logging
Conference
Default Station
Directory
Display Time And Date
Do-Not-Disturb – On/Off
Dynamic Extension Express – On/Off
Dynamic Extension Express Handoff
Handsfree – On/Off
Headset – On/Off
Hold – Individual
Hold – System
Hunt Group – Remove/Replace
Message – Cancel Left Message
Message – Delete Message
Message – Leave Message
Message – View Messages Menu
Microphone Mute – On/Off
Page Receive – On/Off
Program Buttons
Program Station Password
Programmable Buttons – Default
Queue (Callback) Request
Record-A-Call
Reverse Transfer (Call Pick-Up)
Ring Tone Selection
Station Speed Dial
Station Speed Dial – Programming
Switch Keymap
System Forward – On/Off
System Speed Dial
View Button Assignments
Code
328
361
360
313
355
333
5
394
307
300
372
364
388
319
317
336
335
324
366
368
367
365
314
325
397
392
395
6
385
4
398
382
383
399
354
381
396