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9 Troubleshooting
Problem
While the PV System Setup
Assistant is performing the
device search, the status LED of
the Sunny Home Manager first
flashes red for one to two
minutes . After this, the status
LED glows green again.
9.4 Using the Sunny Home Manager Assistant
The Sunny Home Manager Assistant will help you configure the Sunny Home Manager for your
network if it does not automatically connect to Sunny Portal.
In addition, you can use the Sunny Home Manager Assistant to display the latest connection status to
Sunny Portal, the network settings and the connected BLUETOOTH devices, and save these as a log
file. If servicing should be necessary, the SMA Service Line can use this log file to analyze the
problem.
Procedure
1. Use a network cable to connect the computer to the router to which the Sunny Home Manager
is connected.
2. In the download area at www.SMA-Solar.com, download the Sunny Home Manager Assistant
for the operating system of your computer.
or
Insert the CD provided into the drive of your computer.
3. Start the Sunny Home Manager Assistant by double-clicking on the file name.
4. Follow the instructions given in the Sunny Home Manager Assistant.
9.5 Error in the Sunny Home Manager Assistant
Problem
The Sunny Home Manager
Assistant does not detect a
Sunny Home Manager.
62
HoMan-IA-en-17
Cause and corrective measures
Device detection takes a few minutes longer.
Corrective measures:
• No measures are required.
Cause and corrective measures
The computer with the Sunny Home Manager Assistant is not
connected to the router to which the Sunny Home Manager is
connected.
Corrective measures:
• Connect the computer with the Sunny Home Manager
Assistant to the router to which the Sunny Home Manager is
connected.
SMA Solar Technology AG
Installation Manual
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