3
Transferring a call
3.4
•
To transfer your call to another number:
Paul
in conversation
during a
no. of the 2nd
conversation
terminal
•
If the number receiving the transfer answers:
Transfer
You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described
above.
Transfer between two outside calls is not generally possible (depends on country
concerned and system configuration).
Three-way conference with internal and/or external correspondents
(conference)
3.5
During a conversation, a second call is on hold:
¤Conference
John
in conversation
select the 'conference'
function
Cancel conference and return to first correspondent (if conference is active):
×Conference
Hang up on all correspondent (if conference is active):
During a conversation
John
in conversation
the first call is on hold
After the conference, to leave your two correspondents talking together:
×Conference
Transfer
cancel the
conference
Placing a call on hold (hold)
3.6
•
Exclusive hold:
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
Hold
Paul
in conversation
during a
conversation
•
Recover the call on hold:
Paul
on hold
key associated with the
'Incoming call' icon
•
Common hold: (subject to programming)
To recover your call on any telephone in your system.
Hold
Paul
in conversation
during a
conversation
Recover the call on hold from any telephone:
Paul
in conversation
key associated with
the 'incoming call'
icon
13
Paul
on hold
your call is placed on hold
Paul
in conversation
Paul
on hold
your call is placed on hold