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Transferring Calls
Transferring a call:
•
You can transfer calls in two ways:
Blind Transfer - Transfer a call to another party
•
without waiting for the other party to answer
Consultative Transfer - Transfer a call to another
•
party after speaking to the other person
To perform a blind transfer:
•
During a call, press the Trnsfer soft key.
Press the Blind soft key
•
•
Enter the number to which you want to transfer the call
To perform a consultative transfer:
•
During a call, press the Trnsfer soft key. The active call is
placed on hold
•
Enter the number to which you want to transfer the call
•
As soon as you hear the ring-back sound or after the party
answers (and you speak to the party), press the Trnsfer soft
key.
•
You can talk privately to the party to which you are
transferring the call before the transfer is completed.
If you are using a handset, the transfer can be completed by
putting the handset on the cradle.
You can cancel the transfer before the call connects by
pressing the Cancel soft key.
Quickstart Guide | Polycom 400 Series
6
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