Metrologic MS9535 Installation And User Manual page 34

T
ROUBLESHOOTING
Symptoms
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The unit scans
the bar code but
there is no data
The unit scans
but the data is
not correct
Alpha
characters show
as lower case
30
G (
UIDE CONTINUED
Possible Causes
The aspect ratio of
the bar code is out of
tolerance
The bar code may
have been printed
incorrectly
The scanner is not
configured correctly
for this type of bar
code
The minimum symbol
length setting does
not work with the bar
code
Configuration is not
correct
Configuration is
correct
Computer is in Caps
Lock mode
)
Solution
Check print mode. The type of
printer could be the problem.
Change print settings. i.e. change
to econo mode or high speed.
Check if it is a check
digit/character/or border problem.
Check if check digits are set
properly.
Check if the correct minimum
symbol length is set.
Make sure the scanner is
configured for the appropriate
mode.
Make sure that the proper PC type
AT, PS2 or XT is selected. Verify
correct country code and data
formatting are selected. Adjust
inter-character delay symptom.
Enable Caps Lock detect setting
of the scanner to detect whether
the PC is operating in Caps Lock.