Troubleshooting - Topcom Orbit User Manual

Troubleshooting

Taking an external call during an internal communication
When you are on intercom with another handset, you can still pick up outside calls.
To take an incoming call:
13 Troubleshooting
Symptom
No display
No tone
The icon flashes
Base or handset do not
ring
Not possible to transfer a
call on PABX
Telephone does not react
to pressing the keys
42
5 Press the on-hook key to hang up or put the handset back on the
base.
1 Press the on-hook key. The internal communication is now interrupted.
2 Press the off-hook key. You are now in communication with the
outside caller.
Possible cause
Batteries uncharged
Handset turned OFF
Telephone cord badly
connected
The line is occupied by
another handset
Handset out of range
The base has no power
supply
The handset is not registered
on the base
The ringing volume is off or
low
The Flash Time is too short
or too long
Manipulation error
Solution
Check the position of the batteries
Recharge the batteries
Turn ON the handset
Check the telephone cord
connection
Wait until the other handset hangs
up
Bring the handset closer to the
base
Check the mains connection to the
base
Register the handset on the base
Adjust the ringing volume
Change the Flash Time
Remove the batteries and put
them back in place