Error Status; Printer Errors - Epson TM-L500A RFID Technical Reference Manual

Error Status

When an error occurs, the printer stops operating, the Error LED or Paper LED lights or flashes,
and the buzzer beeps (only when the buzzer function is enabled). If the error is a fatal one, the
printer goes offline.

Printer Errors

Printing is no longer possible when printer errors occur. They can be recovered easily, as
described below.
LCD
indication
High The temperature of the
temperature print head is extremely
high.
Autocutter Autocutting failed.
Check paper No black mark/hole
was found.
Check paper Paper out sensor is in
the status of paper not
present.
Cover opened Platen frame is open.
(including while
printing)
Cover opened Paper loading cover is
open.
Error description
Approx. 3200 ms
The Error LED goes out.
The Paper LED lights.
The Error LED lights.
Error LED flash code
Approx.
320 ms
Approx. 5120 ms
Chapter 1 Product Overview
Recovery measure
Recovers automatically
when the print head
cools.
Open the platen frame,
remove the foreign
object, and then load the
appropriate paper. Or
send an error recovery
command.
Remove the paper in the
paper path, and then
load the appropriate
paper.
Remove the paper in the
paper path, and then
load the appropriate
paper.
Remove the paper in the
paper path, close the
platen frame, and then
load the appropriate
paper.
Close the paper loading
cover.
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