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See system self-check ( page 243)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button • is continuous-
ly illuminated and no voice connection
to the Response Center was estab-
lished, the Tele Aid system could not
initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is
not available). The message
ROADSIDE
appears in
ASSISTANCE – CALL FAILED
the multifunction display.
Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel.
Information button ¡
The Information button ¡ is located be-
low the center armrest cover.
Press and hold the button ¡ (for
longer than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
Controls in detail
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display.
Information regarding the operation of
your vehicle, the nearest authorized
will
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
appears
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
Useful features
247
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