D-Link DWL-7700AP User Manual page 79

DWL-7700AP User's Manual
Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy.
In case the return policy period has expired and the product is within warranty, the customer shall submit a claim
to D-Link as outlined below:
· The customer must submit with the product as part of the claim a written description of the Hardware defect
or Software nonconformance in sufficient detail to allow D-Link to confirm the same.
· The original product owner must obtain a Return Material Authorization ("RMA") number from the Authorized
D-Link Service Office and, if requested, provide written proof of purchase of the product (such as a copy of the dated
purchase invoice for the product) before the warranty service is provided.
· After an RMA number is issued, the defective product must be packaged securely in the original or other
suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently
marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link
will only replace the defective portion of the Product and will not ship back any accessories.
· The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD") is
allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be
fully insured by the customer. D-Link will not be held responsible for any packages that are lost in transit to D-Link.
The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected
by D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are prepaid by the
customer and upon request.
· Return Merchandise Ship-To Address
USA: 17595 Mt. Herrmann, Fountain Valley, CA 9708
Canada: 180 Winston Park Drive, Oakville, ON, L6H 5W1 (Visit http://www.dlink.ca for detailed warranty information
within Canada)
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing
requirements, or for which an RMA number is not visible from the outside of the package. The product owner
agrees to pay D-Link's reasonable handling and return shipping charges for any product that is not packaged and
shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-
conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link's judgment,
have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation,
lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product,
or if the model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation
and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual
for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power
surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone
other than D-Link; Products that have been purchased from inventory clearance or liquidation sales or other sales
in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.
Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS
PROVIDED "AS-IS" WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY
IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION
OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED
UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND
PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY
CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE
OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL
D-Link Systems, Inc.
Warranty
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