Troubleshooting - D-Link DWL-7700AP User Manual

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DWL-7700AP User's Manual

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and operation

of the DWL-7700AP Wireless Access Point. We cover various aspects of the network setup,

including the network adapters. Please read the following if you are having problems.

Note: It is recommended that you use an Ethernet connection to configure the

DWL-7700AP Wireless Access Point.

1. The computer used to configure the DWL-7700AP cannot access the Configuration menu.

 Check that the Ethernet LED on the DWL-7700AP is ON. If the LED is not ON, check that the

cable for the Ethernet connection is securely inserted.

 Check that the Ethernet Adapter is working properly. Please see item 3 (Check that the

drivers for the network adapters are installed properly) in this Troubleshooting section to

check that the drivers are loaded properly.

 Check that the IP address is in the same range and subnet as the DWL-7700AP. Please see

Checking the IP Address in Windows XP in the Networking Basics section of this manual.

Note: The IP address of the DWL-7700AP is 19.168.0.50. All the computers on the network

must have a unique IP address in the same range, e.g., 19.168.0.x. Any computers that have

identical IP addresses will not be visible on the network. They must all have the same subnet

mask, e.g., 55.55.55.0.

 Do a Ping test to make sure that the DWL-7700AP is responding. Go to Start>Run>Type

Command>Type ping 192.168.0.50. A successful ping will show four replies.

Note: If you have changed the default IP address, make sure to ping the correct IP address

assigned to the DWL-7700AP.

D-Link Systems, Inc.

Troubleshooting

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