Advanced Call Handling; Other Features - Mitel 6867i Quick Reference Manual

UI Navigation
UI navigation is easily performed using the navigation keys located to the right of the LCD screen. The Left and Right navigation keys are used to switch to the different
screens and the Up and Down keys are used to highlight and scroll through the different lines/calls on the respective screen. The figure below provides a visual represen-
tation of the different screens and the UI behavior when a navigation key is pressed.
Note:
The Detailed-View Call Screen is only accessible when at least one call is in a ringing or connected state. Moreover, the Multi-View Call Screen is only accessible when
more than one call is a ringing or connected state.
Home Screen

Advanced Call Handling

The 6867i IP phone provides simple and convenient methods for transferring calls and
establishing conference calls.
Note:
Transferring and conferencing can be initiated in both the Multi-View and Detailed-
View Call Screens.
Call Transferring
Ensure you are on active call with the party you wish to transfer.
1.
If you are already connected to the transfer recipient, press the Up or Down
2.
navigation keys to highlight the recipient and press the
complete the call transfer.
OR
If you are not connected to the transfer recipient, press the
softkey, enter the recipient's number and press the Dial softkey. At any time, press the
key or Xfer softkey again to complete the call transfer.
3-Way Conferencing
Ensure you are on active call with one of the parties with whom you wish to create a
1.
conference.
If you are already connected to the party you wish to conference in, press the Up or
2.
Down navigation keys to highlight the conference target and press the
Conf softkey to complete the 3-way conference.
OR
If you are not connected to the party you wish to conference in, press the
key or Conf softkey, enter the conference target's number and press the Dial softkey.
key or Conf softkey again to complete the 3-way
At any time, press the
conference.
Note:
If the 3-way conference is successful,
indicator area of both conference participants.
Line Selection Screen
Press Right
Press Left
Press Up Press Down
Press Right
Press Left
key or Xfer softkey to
key or Xfer
icons will be displayed in the call status
Multi-View Call Screen
Press Right
Press Left
Press Up
Press Right
Press Left

Other Features

Using the Presence Key
The Presence key is used to access the
contact information screens, which provide
detailed information about a respective Busy
Lamp Field (BLF) or Speed Dial contact.
On the Home Screen, press the
1.
Press a left softkey that is configured with
2.
BLF or Speed Dial functionality. The contact
information screen will be displayed.
Note:
To switch to another contact, simply press the desired BLF or Speed Dial softkey.
Press the Select key to place a call using the contact's default phone number. If you
3.
would like to place a call to a different phone number attached to the contact (if
applicable), highlight the desired phone number using the Up or Down navigation
keys, and press the Select key.
Using the Directory
Press the
1.
Scroll through the list by pressing the Up or Down navigation keys or enter characters
2.
using the keypad to use the search feature.
key or
When the desired entry is highlighted, press the Select key to place a call using the
3.
entry's default phone number. If you would like to place a call to a different phone
number attached to the entry (if applicable), press the Right navigation key, highlight
the desired phone number using the Up or Down navigation keys, and press the
Select key.
Using the Callers List
Press the
1.
Scroll through the list by pressing the Up or Down navigation keys. If you would like to
2.
view additional entry details, press the Right navigation key.
Press the Select key to place a call to the respective entry.
3.
For details on all the available features and options please refer to the 6867i IP Phone User Guide.
Detailed-View Call Screen
Press Right
Press Left
Press Down
Press Right
Press Left
key.
key to access the Directory.
key to access the Callers List.
Press Up Press Down