Mitel 6865i SIP Phone Release 4.1.0 User Guide
GOODBYE KEY CANCELS INCOMING CALLS
The 6865i has a feature that allows you to configure the Goodbye key to drop a second incoming
call or ignore incoming calls presented to the phone when you are on an active call. The
parameter is called Goodbye Key Cancels Incoming Call and is configurable via the Mitel
Web UI.
If you enable this parameter, which is the default, pressing the
into the phone while you are on an active call. When you disable this parameter, pressing
the
key hangs up the active call.
If you disable this feature, and the phone receives another call when an active call is already
present, the 6865i displays 2Ignore on the LCD. For the 6865i, you must use the 2 navigation
key to ignore the call.
CONFIGURING GOODBYE KEY TO CANCEL INCOMING CALLS
MITEL WEB UI
1. Click on Basic Settings > Preferences > General.
2. The Goodbye Key Cancels Incoming Call field is enabled by default. If required, disable
this field by unchecking the check box.
3. Click Save Settings.
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key rejects calls coming