Unify OpenStage 20/20 G SIP IP Phone Manuals

Manuals and User Guides for Unify OpenStage 20/20 G SIP IP Phone. We have 1 Unify OpenStage 20/20 G SIP IP Phone manual available for free PDF download: User Manual

Unify OpenStage 20/20 G SIP User Manual (166 pages)

Brand: Unify | Category: Telephone | Size: 2.91 MB

Important Information
3
Trademarks
3
Location of the Telephone
4
Product Support on the Internet
4
Table of Contents
5
General Information
10
About this Manual
10
Symbols Used in the Manual
10
Service
11
Intended Use
11
Telephone Type
11
Speakerphone Quality and Display Legibility
11
Getting to Know Your Openstage Phone
12
The User Interface of Your Openstage 20 E/20/20 G SIP
12
Ports on the Underside of the Phone
13
Using Network Ports more Efficiently
14
Openstage Manager
14
Features
14
Keys
15
Function Keys
15
Audio Keys
15
3-Way Navigator
16
Keypad
16
Display
18
Idle Mode
18
Displays on the Status Line for Adjusting the Volume
19
Records
21
Messages
21
Calls
21
Additional Notes on Call Lists
22
Telephone Menu
22
User Settings
23
Administration
24
Control and Monitoring Function
24
Basic Functions
25
Secure Voice Transmission
25
Emergency Mode
25
Answering a Call Via the Handset
25
Answering a Call Via the Loudspeaker (Speakerphone Mode)
26
Directed Pickup
26
Accept Call
27
Picking up the Held Call
27
Switching from Handset to Speakerphone Mode
28
Switching from Speakerphone Mode to the Handset
29
Open Listening
29
Activating/Deactivating the Microphone
30
Ending a Call
30
Group Call
31
Listening to Voicemail
32
Making Calls
33
Off-Hook Dialling
33
On-Hook Dialling
34
Immediate Dialling
35
Dialling Using the Hot or Warm Line Function
35
Redial
36
Consulting a Second Party
37
Ending a Consultation Call
38
Switching to the Held Party (Alternating)
38
Connecting Parties
39
Callback
40
Requesting Callback
40
Responding to a Callback
41
Permitting a Callback
41
Calling Back Missed Calls
42
Call Forwarding
43
Standard Call Forwarding
43
Using Call Forwarding
44
Activate or Deactivate Immediate Call Forwarding
44
Saving Destination Phone Numbers for Call Forwarding
45
Copy and Insert Destination Phone Numbers
46
Assign a Destination Phone Number for Call Forwarding
47
Activate/Deactivate Call Forwarding
48
Defining the Ring Duration before Call Forwarding on no Reply
49
Call Forwarding by Call Type
50
Forwarding Menu
50
Using Call Forwarding
51
Activating or Deactivating Immediate Call Forwarding
51
Saving Destination Phone Numbers for Call Forwarding
52
Preconfiguring or Changing Destination Phone Numbers
54
Copying and Pasting Destination Phone Numbers
54
Assigning a Destination Phone Number to a Call Type
55
Activating/Deactivating Call Forwarding
56
Call Forwarding Chain
57
Enhanced Phone Functions
58
Incoming Calls
58
Deflecting a Call
58
Rejecting a Call
59
Configuring Call Forwarding
59
Placing a Call on Hold
61
Call Waiting (Second Call)
65
Transferring a Call
70
CTI Calls
73
Making Calls
75
Dialling a Phone Number from a List
75
Calling a Subscriber from the Local Phonebook
75
Calling a Subscriber from the Corporate Directory
76
Using Autodial Delay
76
Conference
79
Local Conference
79
System-Based Conference
82
Phonebooks and Call Lists
84
Personal Directory
84
Creating a New Contact
84
Editing a Contact
84
Deleting a Contact
85
Deleting All Contacts
85
Searching for a Contact
86
Corporate Directory
87
Searching for a Contact
87
Enhanced Editing Functions in the Phonebook
88
Quick Search
89
Call Lists
90
Dial Entry
90
Delete All Entries
90
Call Logging
91
Privacy/Security
93
Activating and Deactivating the Ringer
93
Activating and Deactivating the Ringer Permanently or Setting to Beep
93
Deactivating the Ringer Temporarily for Incoming Calls and Reactivating It
93
Do Not Disturb
94
Activating/Deactivating "Do Not Disturb
94
Allowing "Do Not Disturb
94
Security
95
User Password
95
Phone Locking
98
Mobility
100
Mobility Scenarios
100
Logging on and off at the same Phone
100
Logging on and off at Different Phones
100
Transferring User-Defined Settings and Data
100
Logging on and off at the same Phone
101
Logging on to the Phone
101
Logging off from the Phone
101
Logging on at Different Telephones
102
Logging on with Forced Logoff at a Remote Phone
102
Logging on with Forced, Delayed Logoff at a Remote Phone
103
Openscape Voice Functions
104
Making Anonymous Calls
104
Deactivating
104
Activating
104
Temporarily Activating Anonymous Calling for the Next Call
104
Temporarily Deactivating Anonymous Calling for the Next Call
105
Creating a List for Selective Calls
106
For Call Acceptance
106
For Call Rejection
106
Anonymous Calls
107
Rejecting
107
Accepting
107
Using Abbreviated Dialling
107
Call Tracing
107
Hunt Group Functions
108
Making a Line Busy
108
Marking the Last Line in the Hunt Group Chain
109
Reachability
110
Serial Call
110
Parallel Call
111
Parking a Call
112
Call Park
112
Unparking
112
Silent Monitoring
113
Active Silent Monitoring
113
Muted Silent Monitoring
114
One-Way Intercom and Two-Way Intercom Function
115
One-Way Intercom
116
Two-Way Intercom (Not for Openstage 20 E)
116
Announcing the Local Phone Number
116
Dialling the Last Caller
117
Retrieving and Dialling the Last Answered Caller
117
Retrieving and Dialling the Phone Number of the Last Caller Dialled
117
Picking up Out-Of-Hours Calls
117
Code Table for Openscape Voice Functions
118
Impact Levels
119
Answering a Call with a Lower Impact Level
120
Answering a Call
120
Answering Forwarded Calls
120
Answering a Second Call
120
Calls to a Lower Impact Level
121
Off-Hook Dialling
121
Forwarding a Call with a Lower IL
121
Conducting a Call with a Lower Impact Level
122
Conducting a Call
122
Holding a Call
122
Conference
122
Reconnecting
122
IL Alarm
122
Individual Phone Configuration
123
Display
123
Adjusting the Display to a Comfortable Reading Angle
123
Setting Contrast
123
Date and Time
124
Setting the Time
124
Setting the Date
124
Setting Daylight Saving Time
125
Automatic Daylight Saving Time
126
Time Display Format
126
Date Display Format
127
Audio
128
Volumes
128
Settings
129
Special Ringtones
132
Tone and Indication with an Unsecured Voice Connection
133
Key Click
134
Setting the Language and Country
135
Selecting a Language
135
Locality
137
Alarm on Changing the Impact Level
138
Network Information
139
Resetting User Data
140
Initiating the Reset
140
Call Recording
141
Recording Modes
141
Explanations of Recording
142
Recordable Calls
142
Non-Recordable Calls
142
Enhanced Functions
143
The Following Features Are Not Supported
143
Recording Tips
143
Recording Calls
143
Automatic Call Recording
143
Manual Call Recording
144
Call Recording with Autostart
144
Controlling Call Recording
145
Consultation During Call Recording
146
Second Call During Call Recording
146
Call Recording While Alternating
147
Your Call Is Paused and Reconnected During the Recording
147
Setting up a Conference During Recording
148
Adding Conference Participants During the Recording
148
Your Call Is Included in a Conference During the Recording
148
Diagnostic Information
149
Web Interface (WBM)
151
General
151
Calling up the WBM Interface
151
Administrator Pages
151
User Pages
152
User Menu
153
Fixing Problems
156
Caring for Your Telephone
156
Troubleshooting
156
Contact Partner in the Case of Problems
156
Local User Menu
157
Opening the User Menu on the Phone
157
User Menu Display
157
Index
164

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