Poly Edge E500 Manuals

Manuals and User Guides for Poly Edge E500. We have 9 Poly Edge E500 manuals available for free PDF download: User Manual, Training Manual, Manual, Quick Start Manual, Quick User Manual, Quick Reference Manual

Poly Edge E500 User Manual (123 pages)

Brand: Poly | Category: IP Phone | Size: 3 MB

Table of Contents
2
Before You Begin
8
Audience, Purpose, and Required Skills
8
Related Poly and Partner Resources
8
Privacy Policy
8
Overview of Poly Edge E Series Phones
9
Product Overview of Poly Edge E Series Phones
9
Poly Edge E100 and Edge E220 Features and Capabilities
9
Poly Edge E300 Series Features and Capabilities
9
Poly Edge E400 Series Features and Capabilities
10
Poly Edge E500 Series Features and Capabilities
10
Poly Edge E Series Phones Hardware Overview
11
Poly Edge E100 and Edge E220 Phones Hardware Overview
11
Poly Edge E300 Series Phones Hardware Overview
14
Poly Edge E400 Series Phones Hardware Overview
17
Poly Edge E500 Series Phones Hardware Overview
21
Poly Edge E Expansion Module
25
Surround LED Lighting Bar
29
Poly Edge E Series Phones UI Overview
29
Poly Edge E Series Phone Screens
29
Icons Used on Poly Edge E Series Phones
34
Busy Lamp Field Icons
35
Getting Started
37
Logging in to Your Poly Edge E Series Phone
37
Log in to a Phone
37
Log out of the Phone
37
Log in to a Host Phone as a Guest
37
Log in to a Guest Automatic Call Distribution Phone
38
Change Your Login Password
38
Locking Your Phone
38
Lock Your Phone
39
Unlock the Phone
39
Finding Phone Information
39
Password Required to Access Basic Settings
39
Access Help and Support Information
39
Find Phone Information
40
Entering Information on Your Phone
40
Options to Enter Information in Data Fields
40
Changing Audio Settings
42
Change Audible Ringer Settings
42
Set a Ringtone for Incoming Calls
42
Set a Ringtone for Individual Contacts
42
Change the Volume
42
Enable Acoustic Fence
42
Mute and Unmute the Microphones
43
Accessibility Features
44
Users Who Are Deaf or Hard of Hearing
44
Users with Limited Mobility
44
Users Who Are Blind, Have Low Vision, or Have Limited Vision
45
Text-To-Speech
45
Enable Text-To-Speech
45
Use the Text to Speech Feature
45
Customizing the Text Style
46
Customize the Text Style
46
Audio Calls
47
Placing Audio Calls
47
Call Charges for Outgoing Calls
47
Call Precedence and Preemption
47
Use the Handset, Headset, or Speakerphone
47
Place a Call
47
Place an International Call
48
Place a Call from Recent Calls
48
Place a Call from an Expansion Module
48
Place a Call from a Locked Phone
48
Place a Call with a Hidden Number
48
Answering Audio Calls
49
Answer a Call
49
Answer a Call from the Calls Screen
49
Answer a Call When in a Call
49
Answer a Call from an Expansion Module
49
Answer a Call on a Locked Phone
49
End a Call
49
Ignoring or Rejecting Incoming Calls
50
Ignore or Silence an Incoming Call
50
Reject Incoming Calls
50
Rejecting Calls with Do Not Disturb
50
Holding and Resuming Calls
51
Hold and Resume a Call
51
Resume a Call on an Expansion Module
51
Redirecting Incoming Calls
51
Forwarding Incoming Calls to a Contact
51
Divert Calls to a Contact
52
Transferring Calls
52
Choose a Default Transfer Type
52
Transfer a Call
52
Cancel a Transfer
53
Redialing Calls
53
Redial a Number
53
Redial a Contact When the Contact Is Available
53
Managing Calls
53
Display Calls
53
Manage Calls
53
Placing Intercom Calls
54
Place an Intercom Call
54
Place an Intercom Call During a Call
54
Answer an Intercom Call
54
Call Settings
54
Disable Call Waiting
54
Answer Calls Automatically
55
Conference Calls
56
Audio Conference Calls
56
Initiate a Conference Call
56
Join Calls to Create a Conference Call
56
Hold a Conference Call
56
Resume a Conference Call
56
End a Conference Call
56
Split a Conference Call
57
Shared Lines
58
Shared Line Limitations
58
Answering Calls on Shared Lines
58
Missed and Received Calls on Shared Lines
58
Hold a Call Privately on a Shared Line
58
Call Lists
59
Recent Calls
59
View Recent Calls
59
Sort Recent Call Entries
59
Filter Entries by Call Type
59
View Call Details
60
Edit a Recent Call Entry
60
Delete a Recent Call Entry
60
Save a Recent Call Entry
60
Call Lists and Contact Settings
60
Clear Call Logs and Contacts
61
Restrict Call Log and Contact Uploads
61
Favorites and Buddy Lists
62
Managing Favorites
62
Add a Favorite
62
Reorder Favorites
62
Move a Favorite to a Different Screen
62
Delete a Favorite
62
Viewing Favorites
63
View Favorites on the Favorites List
63
View Favorites on the Home Screen
63
Calling Favorites
63
Call Favorites from the Favorites List
63
Call Favorites from the Lines Screen
63
Using Buddy Lists
63
Add Contacts to Your Buddy List
64
Updating Your Buddy Status
64
Update Your Buddy Status
64
Automatically Update Your Buddy Status
64
Using the Watcher List
65
View Your Watcher List
65
Block Contacts from Viewing Your Status
65
View the Blocked Contacts List
65
Unblock a Contact
65
Directories
66
Using the Directories
66
Add a Contact to the Contact Directory
66
Add Corporate Directory Contacts to the Local Directory
67
View Contact Information
67
Update Contact Information
67
Delete a Contact from the Contact Directory
67
Searching the Directories
68
Search for Contacts
68
Searching the Corporate Directory
68
Calling Contacts from Directories
69
Call a Contact from a Directory
69
Call a Contact from the Directory Search Screen
69
Automatically Reject Calls from a Contact
69
Accessing, Sending, and Broadcasting Messages
70
Accessing Voicemail
70
Access Voicemail Messages
70
Remove the Message Alert
70
Instant Messaging
70
Send Instant Messages
70
Read Instant Messages
71
Reply to Instant Messages
71
Delete Instant Messages
71
Broadcasting Messages with Group Paging
71
Send a Group Page
72
Receiving Pages
72
Group Paging Settings
73
Broadcasting Messages with Push-To-Talk
73
Send a PTT Broadcast
74
Receiving PTT Broadcasts
74
Reply to PTT Broadcasts
75
End PTT Broadcasts
75
Push-To-Talk Settings
75
Pagination
77
Move between Pages
77
Set the Default Page
77
Delete a Page
77
Re-Add a Deleted Blank Page
77
Wi-Fi and Bluetooth Connections
78
Connecting to a Wireless Network
78
Enable Wi-Fi
78
Connect to a Wireless Network
78
Update Wireless Network Settings
78
Disconnect from a Wireless Network
79
Remove a Saved Wireless Network
79
Using Bluetooth Devices on Your Phone
79
Enable Bluetooth
79
Pair and Connect a Bluetooth Device
79
Pair and Connect an Android Device Using NFC
80
Play Audio from a Bluetooth Device
80
Disconnect or Unpair a Connected Bluetooth Device
80
Headsets
81
Connecting a USB Headset
81
Manually Switch Audio to a USB Headset During a Call
81
Using Bluetooth Headsets
81
Connect a Bluetooth Headset to Your Phone
81
Managing Calls with Your Bluetooth Headset
82
Enable Headset Echo Cancellation
82
Using Electronic Hookswitch
82
Setting the Headset Base Unit Options
82
Enable Electronic Hookswitch
83
Change the Headset Mode
83
Controlling Calls with Electronic Hookswitch
83
Disconnect the Electronic Hookswitch
83
Poly Headset Settings
83
Set the Answering Call Alert
84
Set the Mute on or off Alert
84
Set the Mute Reminder
84
Set the Mute Reminder Interval
84
Set the Volume Level Indicator Tones
85
Adjust the Headset Speaker Bass and Treble
85
View Voice Visual Feedback
85
Record and Play the Call
85
Adjust the Microphone Gain
86
Set the Dial Tone
86
Set the Decibel Spike Limit
86
Set the Decibel Threshold Limit
86
Set the Hours on Phone Per Day
87
Restore Default Settings
87
Connecting Other Devices
88
Using a Smartphone with Your Phone
88
Pair and Connect a Smartphone to Your Phone
88
Managing Calls with Your Smartphone
88
Poly Computer Audio Connector
88
Download and Install the Poly Computer Audio Connector
88
Pair Your Phone and Computer
89
Regenerate a Pairing Code
89
CSTA Lines
89
Phone Applications
90
Using the Calendar
90
Enter Your Microsoft Exchange Login Credentials
90
Log in to Exchange Using Web Sign-In
90
Open the Calendar
90
Display Meeting View on the Calendar
90
View Meeting Details
91
Join a Meeting from the Calendar
91
Navigating the Web
91
Open the Web Browser
91
Using the Launch Pad
92
Access the Launch Pad
92
Open Applications
92
Navigate the Launch Pad
92
Display the Launch Pad's Main Screen
93
Enable My Info Portal
93
Cisco Broadworks Features
94
Parking and Retrieving Calls on the Cisco Broadworks Server
94
Park a Call
94
Retrieve a Parked Call
94
Retrieve a Parked Call on Another Phone
94
Ignore a Parked Call
95
Managing Calls Remotely with Cisco Broadworks Server
95
Managing Calls with UC-One Broadworks Anywhere
95
Managing Calls with UC-One Remote Office
96
Reject Anonymous Calls
97
UC-One Simultaneous Ring
97
Create a Personal Ring Group
98
Add Numbers to Your Simultaneous Ring List
98
Delete Numbers from the Simultaneous Ring List
98
Managing UC-One Favorites and Contacts
98
UC-One Contacts' Presence Information
99
Viewing UC-One Contacts and Favorites
99
View Aggregated Self-Presence for Cisco Broadworks Lines
100
Filter UC-One Favorites
100
Search for UC-One Contacts
100
Cisco Broadworks Executive-Assistant
100
Executive Options
101
Assistant Options
101
Pick up a Held Executive Call on a Shared Line
102
Pick up a Held Executive Call on a Private Line
103
Barge in on an Executive Call
103
Access the Call Actions for Cisco Broadworks Dynamic Busy Lamp Field (BLF)
103
Ribbon Communications Features
104
Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
104
Placing a MADN Call
104
Answering a MADN Call
104
Barge in on an Active Call
104
Leave a Bridge Call
104
Resume a Held MADN Call
105
Enabling Privacy for MADN Calls
105
Managing the Ribbon Communications Address Books
106
Using the Global Address Book
106
Using the Personal Address Book
107
Phone Settings
109
System Settings
109
Change the Phone Display Language
109
Time and Date Display
109
Backlight Intensity and Timeout
109
Set the Backlight Intensity
110
Set the Backlight Timeout
110
Power Saving Mode
110
Change Your Office Hours for Power Saving Mode
110
Change Idle Timeouts for Power Saving Mode
111
Security Settings
111
Security Classification
111
Customizing Your Phone
113
Changing Your Background
113
Change the Background Picture
113
Reset Your Background
113
Adding Personal Photos as Your Background
113
Add a Background Using the System Web Interface
113
Use a USB Flash Drive to Add a Background
114
Use Your Phone as a Digital Picture Frame
114
Screen Savers
115
Enable Screen Saver
115
Use Personal Photos as Screen Saver
116
Disable the Screen Saver
116
Maintenance
117
Updating the Phone Software
117
Update the Phone Configuration
117
View Software Details
117
Update the Phone Software
117
Resume a Postponed Software Update
117
Postpone Software Updates
117
Exit the Software Update Notification
118
Rebooting or Resetting Your Phone
118
Reboot Your Phone
118
Reset the Phone to Factory Defaults
118
Troubleshooting
119
Preparing to Troubleshoot Issues
119
Investigate Warnings
119
Remove Warnings
119
Run a Diagnostics Check
119
Test Phone Hardware
119
Viewing the Phone's Status
120
View System Information
120
Check the Status of the Calendar
120
View the PAB Status
120
View the GAB Status
120
Troubleshooting Issues
120
Speakerphone
120
USB Port
121
Polycom Desktop Connector
121
Bluetooth Headset Issues
121
Recording Issues and Solutions
122
Support
123

Poly Edge E500 Training Manual (42 pages)

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Poly Edge E500 Quick Start Manual (11 pages)

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Table of Contents
1
Service Agreements
2
Safety Instructions
2
Warnings
2
WARNING Electrical Safety
5
FOR MOBILE DEVICE USAGE (>20Cm/Low Power)
6
FOR MOBILE DEVICE USAGE (>20Cm/Low Power)
7
CE Doc
9
Japan VCCI
9
New Zealand Telepermit
9
Australia
9
Operating Ambient Temperatures
9
Environmental
9
EU WEEE - End of Life Products
10
Poly Take Back
10
Get Help
10
Privacy Policy
11
Copyright and Trademark Information
11

Poly Edge E500 Quick User Manual (7 pages)

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Poly Edge E500 Quick Reference Manual (3 pages)

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Poly Edge E500 Quick Reference Manual (2 pages)

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