Mitel Unify OpenScape CP100 Manuals

Manuals and User Guides for Mitel Unify OpenScape CP100. We have 1 Mitel Unify OpenScape CP100 manual available for free PDF download: User Manual

Mitel Unify OpenScape CP100 User Manual (166 pages)

Brand: Mitel | Category: Telephone | Size: 1 MB

Trademarks
2
Important Information
3
Care and Cleaning Instructions
3
Online Documentation
3
Software Update
3
Location of the Telephone
4
Product-Oriented Environmental Protection
4
License Information
5
Table of Contents
6
General Information
11
About this Manual
11
Icons Used in the Manual
11
Service
12
Intended Use
12
Telephone Type
12
Speakerphone Quality and Display Legibility
12
Remote Configuration for Cloud Service Providers
13
From Factory Defaults to Operational Telephone
13
Starting up the Telephone
13
Starting the Remote Configuration
14
Canceling the Remote Configuration
14
Getting to Know the Openscape Desk Phone CP100
15
The User Interface of Your Telephone
15
Navigation Keys
17
Programmable Function Keys
18
Dialpad
19
Character Overview (Depends on the Current Language Setting)
19
Multi-Function Keys
20
Text Editor
20
Display
21
Idle Mode
21
Icons in the Idle Display
22
Displays on the Status Line for Adjusting the Volume
22
Context-Dependent Displays
22
Functions During a Call
24
Icons During a Call
24
Voicemail
24
Call Logging
25
Synchronizing Call Log Data with Ringcentral API
25
Additional Notes on Call Logging
25
Settings
26
Directory
26
User Settings
27
Interrupting Editing in the Menu
27
Control and Monitoring Function
28
Ports on the Underside of the Phone
29
Using Network Ports more Efficiently
29
Telephone Settings
30
Display Contrast
30
Volumes
30
Key Click
31
Setting the Volume for Key Click
31
Key Selection
31
Settings that Impact Energy Efficiency
32
Making Calls
33
Incoming Calls
33
Answering a Call Via the Handset
33
Answering a Call Via the Loudspeaker (Speakerphone Mode)
33
Rejecting a Call
34
Deflecting a Call
34
Responding to a Callback
34
Making Calls
35
Off-Hook Dialing
35
On-Hook Dialing
35
Entering the Phone Number First
35
Dialing with the Selected Dialing Key
36
Redialing Via the Function Key
36
Calling Back a Missed Call
36
Requesting Callback
38
Deleting Callback Requests
38
Using Autodial Delay
38
During a Call
39
Activating/Deactivating the Microphone
39
Changing the Volume
39
Switching from Handset to Speakerphone Mode
39
Switching from Speakerphone Mode to the Handset
40
Open Listening
40
Ringcentral Pre-Configured DTMF Codes
40
Consulting a Second Party
41
Start a Conference
41
Switching to the Held Party (Alternating)
42
Conference
42
Establishing a Conference
42
Leaving a Conference
43
Putting on Hold and Retrieving Alternately or Simultaneously
43
Connecting Parties
44
Placing a Call on Hold
44
Held Call Wait Status
45
Call Waiting (Second Call)
45
Answering a Second Call
45
Transferring a Call
47
Blind Transfer
47
Transferring with Consultation
47
Ending a Call
48
Configuring Call Forwarding
49
Setting Alerts
49
Phonebooks and Conversations
51
Personal Directory
51
Deleting All Contacts
52
Searching for a Contact
53
Corporate Directory
53
Quick Search
54
Listening to Voicemail
56
Querying Voicemail
56
Listening Directly to Voicemails
56
Programmable Keys
57
List of Available Functions
57
Programming a Key
58
Directly Via the Function Key
58
Via the User Menu
58
Programming Enhanced Functions
59
Repertory Dialing
59
Call Log
60
Configuring a Built-In Forwarding Key
61
Call Forwarding Depending on the Forwarding Type
61
Call Forwarding Depending on the Call Type
61
Configuring a Variable Call Forwarding Key
62
Using Programmed Keys
63
Example 1: Calling Saved Number
63
Example 2: Activating/Deactivating Call Waiting
63
Example 3: Immediate Ring
63
Using a Key Programmed as a Busy Lamp Field (BLF)
63
Resetting Programmed Keys
65
Accessing the Second-Level of Programmed Keys
65
Using the Μ Key
65
Key Function Display
66
Making Calls in the Team
67
Group Call
67
Picking up a Group Call with the Call Pickup Key
68
Picking up a Group Call Immediately Via the Pop-Up Menu
68
Picking up a Group Call
68
Ignoring a Group Call
68
Direct Station Selection Keys
69
Calling a Subscriber Directly
69
Call Pickup
69
Direct Pickup
70
Deflecting a Call to a DSS Subscriber
70
Display Notification
70
Multiline
71
Line/Trunk Keys
71
Incoming Calls
72
Answering Calls for the Primary Line
72
Answering Calls for Secondary Lines
72
Call Barging
73
Making Calls
74
Manual Line Seizure
74
Automatic Line Seizure
74
Dialing the Last Dialed Number
74
During Calls
75
Making and Receiving Calls with Multiple Lines
76
Lines with Hot or Warm Line Function
76
Settings for Multiline (Keyset)
78
Setting the Time for a Delayed Ringer
78
Setting the Ringer for Lines
79
Line Preview
79
Rollover for a Line
80
Making Calls in an Executive/Secretary Team
81
Mobility Function
82
Logging on to Another Telephone
82
Ending the Mobility Function on a Telephone (Log Off)
82
Privacy/Security
83
Do Not Disturb
83
Enabling Do Not Disturb Via the Idle Menu
83
Allowing "Do Not Disturb" (DND)
84
Allowing DND from Ringcentral API
84
Security
85
User Password
85
Changing the Password
86
Deactivating the Password Prompt
87
Locking the Phone
88
Activating the Phone Lock
88
Unlocking the Phone
89
Other Settings and Functions
90
Audio Settings
90
Room Character
90
Ringer
90
Pattern Melody
91
Pattern Sequence
91
Opening Listening Mode
92
Special Ringers
93
Activating/Deactivating the Ringer
94
Tone and Indication with an Unsecured Voice Connection
94
Display Language
95
You May Choose from the Following Languages
95
Time Display Format
96
Date Display Format
97
Country-Specific Settings
98
You May Choose from the Following Countries
98
Setting Daylight Saving Time
98
Setting the Difference between Daylight Saving and Standard Time
99
Automatic Daylight Saving Time
100
Setting the Date and Time
101
Setting the Time
101
Setting the Date
101
Network Information
102
Resetting User Data
103
Initiating the Reset
103
Programming Call Forwarding
104
Standard Call Forwarding
104
Using Call Forwarding
104
Activating or Deactivating Immediate Call Forwarding
105
Using Last Forwarding Destination
106
Saving Destination Phone Numbers for Call Forwarding
106
Copying and Pasting Destination Phone Numbers
107
Editing Favorites
107
Assigning a Destination Phone Number for Call Forwarding
108
Activating/Deactivating Call Forwarding
109
Defining the Ring Duration before Call Forwarding on no Reply
110
Call Forwarding Chain
110
Call Forwarding by Call Type
111
Forwarding Menu
111
CTI Calls
112
Beep on Auto-Answer
112
Beep on Auto-Reconnect
113
Activating and Deactivating the Hold Reminder Tone
114
Setting the Hold Reminder Time
114
Activating/Deactivating Hold and Hang-Up
115
Music on Hold
116
Allowing Call Joining
116
Permitting Call Deflection
117
Deflecting to a DSS Number
117
Allowing Call Waiting
118
Connecting Subscribers by Hanging up
119
Allowing Call Transfer
119
Settings for Autodial Delay
120
Allowing Busy When Dialling
121
Allowing Transfer on Ring
121
Activating/Deactivating Immediate Dialing
122
Permitting a Callback
123
Allowing a Conference
123
Allowing Joining in a Conference
124
Call Logging
125
Dialing an Entry
125
Deleting All Entries
125
Call Logging - Activating/Deactivating
126
Logging Missed Calls
127
Displaying Missed Calls that Were Answered Elsewhere
127
Deleting Missed Calls When Called
127
Displaying Call Log Data from Ringcentral API
128
Call Recording
128
Recording Modes
128
Mode: MANUAL
129
Mode: AUTOSTART
129
Explanations of Recording
130
Recording Calls
131
Automatic Call Recording
131
Manual Call Recording
131
Call Recording with Autostart
132
Controlling Call Recording
132
Consultation During Call Recording
133
Second Call During Call Recording
133
Call Recording While Alternating
133
Diagnostic Data
136
Individual Settings that Impact Energy Efficiency
139
Importing Contacts Via WBM
140
Exporting Contacts Via WBM
142
Web Interface (WBM)
143
General
143
Launching the Web Interface
143
Administrator Settings
143
User Pages
144
Button Functions
144
Licenses
144
User Menu
145
Fixing Problems
148
Caring for Your Telephone
148
Troubleshooting
148
Contact Partner in Case of Problems
148
Repair and Recycling Concept, Extending Performance Capability
149
Recycling and Disposal of Equipment in the Openscape Desk Phone Family
149
Repair Reliability and Spare Part Supply
150
Extending Performance Capability
150
Local User Menu
151
Opening the User Menu on the Phone
151
User Menu Display
151
Key Functions
160
Special Features for Operation on an Openscape 4000
162
Passively Supported Functions
162
Unsupported Functions
162
Index
163

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