Print Or Scan Problems - Brother MFC-J680DW Basic User's Manual

Print or Scan Problems

IMPORTANT
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you cannot print or scan a document, check the following:
1
All of the machine's protective parts have been removed.
2
The interface cables are securely connected to the machine and the computer.
3
The printer or scanner driver has been installed correctly.
4
(Scan problem only)
Confirm the machine is assigned with an available IP address. (Windows
a. Do one of the following:
®
(Windows
Click (Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click
Scan in the left navigation bar, and then click Scanners and Cameras.
®
(Windows
Click (Brother Utilities), and then click the drop-down list and select your model
name (if not already selected). Click Scan in the left navigation bar, and then click
Scanners and Cameras.
b. Do one of the following:
®
(Windows
Right-click a scanner device, and then select Properties. The Network Scanner
Properties dialog box appears.
(Windows Vista
Click the Properties button.
c. Click the Network Setting tab to confirm the machine's IP address.
®
XP, Windows Vista
8)
XP)
® ®
, Windows 7 and Windows
®
and Windows 7)
®
8)
®
)
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