Technical Assistance And Support - Olympus DS-2500 Instructions Manual

Symptom
Unable to set index
marks
Cannot recharge
Cannot find the
recorded file
6
Cannot connect to
a PC

Technical assistance and support

The following are contact information for technical support for Olympus recorders and software only.
s Technical Hotline Number in the U.S. and Canada
1-888-553-4448
s User Support E-mail address in the U.S. and Canada
distec@olympus.com
s Technical Hotline Number in Europe
Toll free number: 00800 67 10 83 00
available for Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxemburg, Netherlands, Norway,
Portugal, Spain, Sweden, Switzerland, United Kingdom
Charged numbers for the Rest of Europe
+ 49 180 567 1083
+ 49 40 23773 4899
EN
s User Support E-mail address in Europe
Audio.Support@olympus-europa.com
62
Troubleshooting/Technical assistance and support
Probable cause
The maximum number of index marks (32) has
been reached.
The file is locked.
The SD card is locked.
[Battery] is set to [Alkaline].
You have not pressed the PLAY/OK button.
[USB Class] is set to [Composite].
Wrong folder.
Sometimes a connection cannot be made with
some PCs running Windows XP or Vista.
Action
Erase unnecessary index marks (☞ P.38).
Unlock the file from the file menu (☞ P.42).
Unlock the SD card lock.
When using the supplied rechargeable bat-
teries, set the battery setting to [Ni-MH]. Also,
please avoid using the batteries outside the
recommended temperature range (☞ P.13, P.16).
When using the USB connection, follow the
confirmation display and press the PLAY/OK
button.
Stop the operation on the recorder. Charge will
start 1 minute after the end of the operation.
Please close the applications in use.
Switch to the right folder (☞ P.36).
You need to change the PC's USB settings. See
DSS Player Online help for details (☞ P.55).