Lenovo ThinkPad 11e User Manual
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Lenovo ThinkPad 11e User Manual

Lenovo ThinkPad 11e User Manual

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Summary of Contents for Lenovo ThinkPad 11e

  • Page 2 Note: Safety, Warranty, and Setup Guide Regulatory Notice Safety, Warranty, and Setup Guide Regulatory Notice Seventh Edition (July 2015) © Copyright Lenovo 2014, 2015.

  • Page 3: Table Of Contents

    Contents Read this first ....v Chapter 1. Product overview ..1 Chapter 3. You and your computer . . 43 Chapter 4. Security ..49 Chapter 2.
  • Page 4 Chapter 5. Advanced configuration . . 57 Chapter 9. Replacing devices ..Chapter 6. Preventing problems . . . 73 Chapter 7. Troubleshooting problems ....79 Chapter 10.
  • Page 5 Appendix C. Restriction of Hazardous Substances Directive (RoHS) ..Appendix B. WEEE and recycling information ... . . Appendix D. ENERGY STAR model information ... . . Appendix E.

  • Page 7: Read This First

    Read this first Protect yourself from the heat that your computer generates. Protect yourself from the heat generated by the ac power adapter. Prevent your computer from getting wet. Protect the cables from being damaged.

  • Page 8: Important Safety Information

    Protect your computer and data when moving it. Handle your computer gently. Carry your computer carefully. Important safety information Note: Safety, Warranty, and Setup Guide Note:...

  • Page 9: Conditions That Require Immediate Action

    Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: http://www.lenovo.com/support/phone Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.

  • Page 10: Power Cords And Power Adapters

    CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait three to five minutes to let the computer cool before opening the cover. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer.

  • Page 11: Extension Cords And Related Devices

    Extension cords and related devices Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug.

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Heat And Product Ventilation

    Lithium coin-cell battery notice DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.

  • Page 14: Electrical Current Safety Information

    • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: •...

  • Page 15: Using Headphones Or Earphones

    Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...

  • Page 17: Chapter 1. Product Overview

    Chapter 1. Product overview Locating computer controls, connectors, and indicators Front view ThinkPad 11e front view Microphone...
  • Page 18 Camera-in-use indicator Camera Speakers System-status indicator Touch pad ® ThinkPad Yoga 11e front view...
  • Page 19 Proximity sensor Microphone Camera-in-use indicator Camera Speakers System-status indicator Touch pad Windows button For Windows 7 and Windows 10 For Windows 8.1 Multi-touch screen Right-side view Note:...
  • Page 20 ™ Power button Power Options ➙ Choose what the power buttons do Volume-control buttons USB 3.0 connector Attention:...
  • Page 21 HDMI connector Security-lock slot Note: Left-side view Note: Power connector Ethernet connector...

  • Page 22: Rear View

    DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector. Note: Always On USB connector (USB 2.0 connector) ® For Windows Global Power Settings For Windows 8.1 and Windows 10 Power Audio connector...

  • Page 23: Status Indicators

    Fan louvers Notes: Status indicators Note: Fn Lock indicator Speaker-mute indicator...

  • Page 24: Locating Important Product Information

    Microphone-mute indicator Camera-in-use indicator System-status indicators Solid on: Blinks fast: Blinks slowly: Blinks for three times: Off: Wireless-status indicator Solid green: Off: Locating important product information Machine type and model label...
  • Page 25 Note: FCC ID and IC Certification number information Note: Note:...
  • Page 26 Note: Labels for the Windows operating systems Windows 7 Certificate of Authenticity: Windows 8.1 and Windows 10 Genuine Microsoft label:...
  • Page 27 Features Microprocessor For Windows 7: Computer Properties For Windows 8.1 : Settings ➙ PC info For Windows 10: Settings Settings All apps Settings ➙ System ➙ About System Memory For Windows 7: Computer Properties For Windows 8.1 : Settings ➙ PC info For Windows 10: Settings Settings...

  • Page 28: Specifications

    Power source (ac power adapter) Keyboard Interface Wireless features Features for ThinkPad Yoga 11e only: Specifications Dimensions Max weight Environment...

  • Page 29: Lenovo Programs

    Note: Heat output Attention: Lenovo programs Accessing Lenovo programs For Windows 7 and Windows 10 All programs All apps For Windows 8.1...

  • Page 30: An Introduction To Lenovo Programs

    Lenovo PC Experience ➙ Lenovo Tools An introduction to Lenovo programs Access Connections™ Active Protection System™ Auto Scroll Utility Communications Utility Hotkey Features Integration Lenovo Companion Lenovo PC Experience...
  • Page 31 Lenovo Settings Lenovo Solution Center Mobile Broadband Connect Message Center Plus Password Manager Power Manager REACHit Recovery Media ® Rescue and Recovery SHAREit System Update WRITEit...

  • Page 33: Chapter 2. Using Your Computer

    Chapter 2. Using your computer Registering your computer Note: Frequently asked questions...
  • Page 34 Can I get my user guide in another language? How to turn off my computer? For Windows 7: Shut down For Windows 8.1: Shut down Settings ➙ Power ➙ Shut down Note: Settings For Windows 10: Power Shut down How do I access Control Panel? For Windows 7: Control Panel For Windows 8.1:...
  • Page 35 How do I give presentations or attach an external monitor? I have been using your computer for some time already, and it is getting slower? Getting help about the Windows operating system For Windows 7 Help and Support For Windows 8.1 Settings ➙...
  • Page 36 Touch gesture (touch models Description only) Touch Mouse action Function Copy Save Delete Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function...
  • Page 37 Touch gesture (touch models Description only) Touch Mouse action Function Start Settings Search Share Devices Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Touch Customize Mouse action Customize Function Touch Mouse action Function Copy Save Delete Touch Mouse action Function...
  • Page 38 Touch gesture (touch models Description only) Touch Mouse action Function Touch Mouse action Function Touch Mouse action Function Note: Short snap for full-screened app or when your computer is in tablet mode Touch Mouse action Function Long swipe when your computer is in tablet mode Touch Mouse action Function...

  • Page 39: Special Keys

    Special keys Note: Windows key For Windows 7 and Windows 10: For Windows 8.1: Function keys Keyboard Fn and function keys ThinkPad F1–F12 keys When the Fn Lock function is enabled: When the Fn Lock function is disabled:...

  • Page 40: Using The Touch Pad

    Control Panel Settings Windows Search Search Computer Fn+4: Fn+End: Fn+B: Fn+K: Fn+P: Fn+S: Using the touch pad Note:...
  • Page 41 Customizing the touch pad Hardware and Sound ➙ Mouse Using the ThinkPad Yoga 11e in different modes Rotating the computer display Note: Attention:...

  • Page 42: Notebook Mode

    Notebook mode Attention: Note:...

  • Page 43: Stand Mode

    Stand mode Attention: Note:...
  • Page 44 Tablet mode Attention: Note:...

  • Page 45: Tent Mode

    Tent mode Attention: Note:...
  • Page 46 Using the tablet buttons Note: Power button Speaker volume-up button Speaker volume-down button Windows button...

  • Page 47: Power Management

    For Windows 7 and Windows 10 For Windows 8.1 Power management Using the ac power Connecting to ac power Attention: Note: Tips for using the ac power adapter Checking the battery status...

  • Page 48: Charging The Battery

    Enabling the battery alarm on the Windows 7 operating system Global Power Settings Alarms Low battery alarm Critically low battery alarm Note: Charging the battery Note: Managing the battery power Power Options Power-saving modes Screen-blank mode (for Windows 7 only)

  • Page 49: Maximizing The Battery Life

    Power off display Sleep mode For Windows 7 Shut down Sleep For Windows 8.1 Sleep For Windows 10: Power Sleep Hibernation mode For Windows 7 Shut down Hibernate For Windows 8.1 and Windows 10 System and Security ➙ Administrative Tools Task Scheduler Conditions Power...

  • Page 50: Connecting To The Network

    Connecting to the network Ethernet connections DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. Wireless connections Using the wireless-LAN connection Tips for using the wireless-LAN feature...
  • Page 51 Checking the wireless-LAN connection status Access Connections gauge: Access Connections status icon: Access Connections wireless-status icon: Using the Bluetooth connection For Windows 7: For Windows 8.1: Settings ➙ Change PC settings ➙ PC and devices ➙ Bluetooth...

  • Page 52: Using An External Display

    For Windows 10: Settings Settings All apps Settings ➙ Devices ➙ Bluetooth Settings Settings All apps Settings ➙ Network & Internet ➙ Airplane mode Send To ➙ Bluetooth Devices Note: Using an external display Connecting an external display Choosing a display mode Disconnect Note: Disconnect PC screen only Computer only...

  • Page 53: Changing Display Settings

    Note: Changing display settings Screen Resolution Display settings Note: Using audio features Table 1. Audio feature list Connector Headset with a 3.5 mm Conventional headphone Conventional microphone (0.14-inch), 4-pole plug Hardware and Sound Using the camera...
  • Page 54 Camera Camera Configuring camera settings Manage Settings Lenovo Settings Camera Camera Lenovo Settings Camera Using a flash media card Note: Attention: Installing a flash media card Attention:...

  • Page 55: Removing A Flash Media Card

    Hardware and Sound Device Manager Action Add legacy hardware Removing a flash media card Attention: Safely Remove Hardware and Eject Media Note: Using the ThinkPad Active Pen...
  • Page 56 Notes: Using the ThinkPad Active Pen Note:...
  • Page 57 Note:...

  • Page 59: Chapter 3. You And Your Computer

    Chapter 3. You and your computer Accessibility and comfort Ergonomic information General posture Display Head position Chair Arm and hand position...

  • Page 60: Accessibility Information

    Leg position What if you are traveling? Questions about vision? Comfort Active sitting and rest breaks Work area setup options Accessibility information Keyboard shortcuts Note: Keyboard shortcut Function...
  • Page 61 keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access ➙ Ease of Access Center Speech Recognition Ease of Access ➙ Speech Recognition...
  • Page 62 Screen-reader technologies Screen resolution Screen Resolution Display settings ➙ Advanced display settings Note: Customizable item size Appearance and Personalization ➙ Display Apply Note: Industry-standard connectors...

  • Page 63: Traveling With Your Computer

    Documentation in accessible formats Traveling with your computer Travel tips Travel tips on airplanes For Windows 8.1 Settings ➙ Change PC settings ➙ Network Airplane mode For Windows 10 Settings Settings All apps Settings ➙ Network & Internet ➙ Airplane mode Travel accessories...

  • Page 65: Chapter 4. Security

    Chapter 4. Security Attaching a mechanical lock Note: Using passwords Note: Typing passwords Note: Power-on password...

  • Page 66: Supervisor Password

    Setting, changing, or removing a power-on password Security ➙ Password ➙ Power-on Password Enter New Password Confirm New Password Enter Current Password Enter New Password Confirm New Password Enter Current Password Enter New Password Confirm New Password Note: Supervisor password...
  • Page 67 Notes: Lock UEFI BIOS Settings Setting, changing, or removing a supervisor password Security ➙ Password ➙ Supervisor Password Enter New Password Confirm New Password Enter Current Password Enter New Password Confirm New Password Enter Current Password Enter New Password Confirm New Password Note:...

  • Page 68: Hard Disk Passwords

    Hard disk passwords User hard disk password Master hard disk password Notes: Setting a hard disk password Security ➙ Password ➙ Hard disk 1 Password User User + Master User User + Master User Enter New Password Confirm New Password User + Master Enter New Password...
  • Page 69 Enter New Password Confirm New Password Changing or removing a hard disk password User + Master User HDP Master HDP User HDP Enter Current Password Enter New Password Confirm New Password Note: User HDP Master HDP Enter Current Password Enter New Password Confirm New Password Note: Enter New Password...

  • Page 70: Hard Disk Security

    Hard disk security Note: Using Windows BitLocker Drive Encryption System and Security ➙ BitLocker Drive Encryption Disk Encryption hard disk drive and Encryption solid-state drive Notice on deleting data from your hard disk drive or solid-state drive...
  • Page 71 ™ Using firewalls Protecting data against viruses...

  • Page 73: Chapter 5. Advanced Configuration

    Chapter 5. Advanced configuration Installing a new operating system Installing the Windows 7 operating system Attention: C:\SWTOOLS C:\SWTOOLS\OSFIXES C:\SWTOOLS\DRIVERS C:\SWTOOLS\APPS Startup ➙ UEFI/Legacy Boot Legacy Only Both Legacy Only UEFI Only C:\SWTOOLS C:\SWTOOLS\OSFIXES\ Note: UEFI/Legacy Boot...
  • Page 74 Country or region Code Country or region Code Installing the Windows 8.1 or Windows 10 operating system Attention: Startup ➙ Boot Boot Priority Order USB HDD Note: UEFI/Legacy Boot Country or region Code Country or region Code...
  • Page 75 Installing device drivers Attention: C:\SWTOOLS\DRIVERS Using the ThinkPad Setup program Note: Note: Note: boldface Restart Note:...

  • Page 76: Main Menu

    Main menu Main Note: Config menu Config Config boldface Note: Attention: Table 2. Config menu items Menu item Value Submenu item Comments Network AC Only AC Only AC and Battery Notes:...
  • Page 77 Table 2. Config menu items (continued) Menu item Submenu item Value Comments Enabled Legacy Only Both Legacy first Enabled UEFI Only Both UEFI first Enabled UEFI Only Both UEFI first IPv4 First Both UEFI first Enabled Enabled Enabled Disabled Enabled Enabled Enabled...
  • Page 78 Table 2. Config menu items (continued) Menu item Submenu item Value Comments Disabled Disabled Keyboard/Mouse Disabled Enabled Disabled Enabled Disabled Disabled...
  • Page 79 Table 2. Config menu items (continued) Menu item Submenu item Value Comments Display ThinkPad LCD HDMI Disabled Power Enabled Maximum Performance Maximum Performance Battery Optimized Disabled Battery Optimized Enabled Note:...

  • Page 80: Security Menu

    Table 2. Config menu items (continued) Menu item Submenu item Value Comments Beep and Alarm Disabled Enabled Date/Time menu Date/Time System Date System Time Security menu Security Security boldface Note: Attention: Table 3. Security menu items Menu item Submenu item Value Comments Password...
  • Page 81 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Password at unattended Enabled boot Disabled Disabled Password at restart Disabled Disabled Disabled Disabled...
  • Page 82 Table 3. Security menu items (continued) Menu item Submenu item Value Comments UEFI BIOS Update Option Enabled Enabled Disabled Disabled Enabled Enabled Note: Disabled OS Optimized Defaults Restart Disabled Enabled OS Optimized Defaults Enabled Memory Protection Enabled Enabled Enabled Disabled Virtualization Disabled Enabled...
  • Page 83 Table 3. Security menu items (continued) Menu item Submenu item Value Comments I/O Port Access Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Anti-Theft Enabled Note: Permanently Disabled Secure Boot Enabled Enable Disabled Startup UEFI/Legacy Boot UEFI Only...

  • Page 84: Startup Menu

    Table 3. Security menu items (continued) Menu item Submenu item Value Comments CSM Support Note: Disabled OS Optimized Defaults Restart Disabled Enabled OS Optimized Defaults Enabled User Mode Standard Mode Setup Mode Setup Mode Custom Mode Startup menu Startup Attention:...
  • Page 85 Note: Boot Startup boldface Note: Table 4. Startup menu items Menu item Value Comments Boot Network Boot PCI LAN PCI LAN Both UEFI/Legacy Boot UEFI/Legacy Boot Priority Both UEFI Only Legacy First Legacy Only CSM Support Note: UEFI Only UEFI Only CSM Support Both Legacy Only...

  • Page 86: Restart Menu

    Table 4. Startup menu items (continued) Menu item Value Comments Boot Mode Quick Quick Diagnostics Note: Diagnostic Option Key Display Disabled Enabled Boot Device List F12 Option Enabled Enabled Boot Order Lock Disabled Enabled Restart menu Restart Exit Saving Changes Exit Discarding Changes Load Setup Defaults Note:...

  • Page 87: Setting Management Features

    Desktop Management Interface Preboot eXecution Environment Note: Wake on LAN Note: Network Boot Asset ID EEPROM Setting management features Note:...
  • Page 88 Enabling or disabling the Wake on LAN feature Config ➙ Network Network Defining a Network Boot sequence Network Boot Boot Startup ➙ Network Boot Note: Checking the requirements for flash updates...

  • Page 89: Chapter 6. Preventing Problems

    Chapter 6. Preventing problems General tips for preventing problems Start ➙ Computer Computer This PC Note:...
  • Page 90 Making sure device drivers are up-to-date Note: Getting the latest drivers from the Web site Getting the latest drivers using System Update...

  • Page 91: Taking Care Of Your Computer

    Taking care of your computer Be careful about where and how you work Note: Be gentle with your computer Carry your computer properly Handle storage media and drives properly...

  • Page 92: Cleaning The Cover Of Your Computer

    Note: Take care when setting passwords Register your computer Be sure not to modify your computer Cleaning the cover of your computer Cleaning your computer keyboard Note: Cleaning your computer display...
  • Page 93 Note:...

  • Page 95: Chapter 7. Troubleshooting Problems

    Chapter 7. Troubleshooting problems Diagnosing problems Notes: Note: Troubleshooting Computer stops responding Print these instructions now and keep it with your computer for reference later.

  • Page 96: Spills On The Keyboard

    Note: Spills on the keyboard If you spill something on your computer: Attention: Error messages Message Solution Message Solution Message Solution Message Solution...

  • Page 97: Beep Errors

    Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Message Solution Beep errors...

  • Page 98: Memory Module Problems

    Table 5. Beep errors Beeps Solution Memory module problems Print these instructions now and keep it with your computer for reference later. Networking problems Ethernet problems Problem Solution Hardware and Sound ➙ Device Manager Network adapters Update Driver Software...
  • Page 99 Problem Solution Problem Solution Problem Solution Problem Solution A wireless-LAN problem Problem Solution Note: Show hidden icons Bluetooth problems Note: Problem...

  • Page 100: Keyboard Problems

    Solution Hardware and Sound ➙ Sound ➙ Playback Bluetooth Hands-free Audio Set Default Stereo Audio Set Default Problem Solution Keyboard problems Problem Solution Keyboard Hardware Device Properties Device Status: This device is working properly. Problem Solution Problems with the display and multimedia devices Computer screen problems Problem Solution...
  • Page 101 Hardware and Sound ➙ Power Options ➙ High performance High performance Problem Solution Problem Note: Solution Problem Solution Problem Solution Screen resolution Display settings Advanced display settings...
  • Page 102 Note: Detect Resolution Advanced settings Display adapter properties Monitor Generic PnP Monitor Generic Non-PnP Monitor Properties Driver Update Driver Browse my computer for driver software Let me pick from a list of device drivers on my computer Show compatible hardware Close Problem Solution...
  • Page 103 Problem Solution Screen resolution Display settings Advanced display settings Note: Detect Monitor-2 Advanced settings Display adapter properties Adapter Note: Screen resolution Display settings Advanced display settings Note: Detect Monitor-2 Advanced settings Display adapter properties Monitor Generic PnP Monitor Generic Non-PnP Monitor Properties Driver...
  • Page 104 Update Driver Browse my computer for driver software Let me pick from a list of device drivers on my computer Show compatible hardware Close Resolution Note: Monitor Colors Problem Solution Screen resolution Display settings Advanced display settings Note: Detect Monitor-2 Advanced settings Display adapter properties Monitor...
  • Page 105 Note: Detect Monitor-2 Extend these displays Monitor-1 Monitor-2 Problem Solution Problem Solution Problem Solution Audio problems Problem Solution Hardware and Sound Device Manager Sound, video and game controllers Problem Solution Hardware and Sound ➙ Sound Recording Microphone Properties Levels...

  • Page 106: Battery And Power Problems

    Note: Problem Solution Problem Solution Problem Solution Problem Solution Problem Solution Mute speakers Problem Solution SmartAudio Battery and power problems Battery problems Problem Solution...
  • Page 107 Problem Solution Problem Solution Problem Solution Problem Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: If your computer does not run on battery power, check the following items: An ac power adapter problem Problem Solution...
  • Page 108 A power button problem Problem Solution Boot problems Print these instructions now and keep them with your computer for reference later. Sleep and hibernation problems Problem Solution Problem Solution Problem Solution Problem Solution Notes: Problem Solution...

  • Page 109: Problems With Drives And Other Storage Devices

    Problem Solution Problem Solution Problems with drives and other storage devices Hard disk drive problems Problem Solution Problem Solution Startup Boot priority order Excluded from boot order Boot priority order Problem Solution A solid-state drive problem Problem Solution...

  • Page 110: A Software Problem

    A software problem Problem Solution A USB problem Problem Solution Hardware and Sound ➙ Device Manager...
  • Page 111 Chapter 8. Recovery overview Recovery information for the Windows 7 operating system Notes: Creating and using recovery media Note: Creating recovery media Note: Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Factory Recovery Disks...

  • Page 112: Performing Backup And Recovery Operations

    Microsoft Office Microsoft Works CD Performing backup and recovery operations Performing a backup operation Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore Launch advanced Rescue and Recovery Back up your hard drive...

  • Page 113: Using The Rescue And Recovery Workspace

    Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore Launch advanced Rescue and Recovery Restore your system from a backup Using the Rescue and Recovery workspace Rescue files from your hard disk drive or solid-state drive, or from a backup...

  • Page 114: Creating And Using A Rescue Medium

    Microsoft Works CD Creating and using a rescue medium Notes: Creating a rescue medium Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore Launch advanced Rescue and Recovery Create Rescue Media Rescue Media...

  • Page 115: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications and device drivers Reinstalling preinstalled programs C:\SWTOOLS Setup Reinstalling preinstalled device drivers Attention: C:\SWTOOLS Have Disk Browse Attention:...
  • Page 116 Solving recovery problems Note: Recovery information for the Windows 8.1 operating system Refreshing your computer Attention: Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery Refresh your PC without affecting your files Get started Resetting your computer to the factory default settings Attention:...

  • Page 117: Using The Advanced Startup Options

    Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery Remove everything and reinstall Windows Get started Next Just remove my files Fully clean the drive Using the advanced startup options Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery Advanced startup Restart now ➙...
  • Page 118 Search recovery Search Search Create a recovery drive Copy the recovery partition from the PC to the recovery drive. Next Important: Copy the recovery partition from the PC to the recovery drive. Next Create Finish Delete the recovery partition Attention: Using recovery media Note: Troubleshoot...

  • Page 119: Resetting Your Computer

    Resetting your computer Note: Settings Settings All apps Settings ➙ Update & security ➙ Recovery Reset this PC Get started Using advanced startup options Note: Settings Settings All apps Settings ➙ Update & security ➙ Recovery Restart now ➙ Troubleshoot ➙ Advanced options Advanced startup Recovering your operating system if Windows 10 fails to start Note:...
  • Page 120 recovery Create a recovery drive Using the recovery USB drive Note: Troubleshoot...

  • Page 121: Chapter 9. Replacing Devices

    Chapter 9. Replacing devices Static electricity prevention Disabling the built-in batteries Config ➙ Power Disable Built-in Battery Note:...

  • Page 122: Replacing The Memory Module

    Replacing the memory module Figure 1. Memory module seated in the memory slot Figure 2. Memory module soldered on the system board (replaceable) (non-replaceable) Attention: Note:...
  • Page 123 Attention:...
  • Page 124 Replacing the coin-cell battery...
  • Page 125 If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
  • Page 127 Replacing the hard disk drive or solid-state drive Attention: Note:...

  • Page 131: Replacing The Keyboard

    Replacing the keyboard DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Removing the keyboard Note:...
  • Page 133 Installing the keyboard...
  • Page 136 Replacing the user-replaceable wireless-LAN card DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Note:...

  • Page 141: Chapter 10. Getting Support

    Chapter 10. Getting support Before you contact Lenovo Registering your computer Downloading system updates Recording information Recording problem symptoms and details Recording system information Getting help and service...
  • Page 142 Using diagnostic programs Lenovo Support Web site Calling Lenovo...

  • Page 143: Finding Thinkpad Options

    Note: Safety, Warranty, and Setup Guide Telephone numbers Safety, Warranty, and Setup Guide Note: Finding ThinkPad options Purchasing additional services...

  • Page 145: Appendix A. Regulatory Information

    Appendix A. Regulatory information Wireless related information Wireless interoperability Note: Usage environment and your health...
  • Page 146 Locating the UltraConnect wireless antennas ™ Note: Wireless-radio compliance information...

  • Page 147: Certification Related Information

    Brazil wireless-radio compliance information Mexico wireless-radio compliance information Advertencia: Locating wireless regulatory notices Regulatory Notice Regulatory Notice Certification related information Product name Compliance ID Machine types Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity...
  • Page 148 Industry Canada Class B emission compliance statement European Union - Compliance to the Electromagnetic Compatibility Directive German Class B compliance statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit...

  • Page 149: Korea Class B Compliance Statement

    Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der Klasse B.
  • Page 150 Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice...

  • Page 151: Information

    Appendix B. WEEE and recycling information Important WEEE information Recycling information for China http://support.lenovo.com.cn/activity/551.htm Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor...

  • Page 152: Recycling Information For Brazil

    Disposing of Lenovo computer components Disposing of disused lithium batteries from Lenovo computers Disposing of a disused battery pack from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso...
  • Page 153 Battery recycling information for Taiwan Battery recycling information for the European Union Notice: Battery recycling information for the United States and Canada...

  • Page 155: Substances Directive (Rohs)

    Appendix C. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS...
  • Page 156 China RoHS India RoHS...
  • Page 157 Turkish RoHS Ukraine RoHS...
  • Page 159 Appendix D. ENERGY STAR model information Power plan: Default Hardware and Sound ➙ Device Manager Network adapters Properties...
  • Page 160 Power Management Allow this device to wake the computer...

  • Page 161: Appendix E. Notices

    Appendix E. Notices Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...
  • Page 162 Trademarks...

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