Lenovo Yoga 11e 4th Gen User Manual
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Lenovo Yoga 11e 4th Gen User Manual

Lenovo Yoga 11e 4th Gen User Manual

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11e 4th Gen and Yoga 11e 4th Gen User Guide

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  • Page 1 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 2 Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support First Edition (February 2017) ©...

  • Page 3: Table Of Contents

    ... . . Setting the security chip ... Accessing Lenovo programs ..Deleting data from your storage drive ..
  • Page 4 BIOS menu ....Calling Lenovo ... . . Using system management..
  • Page 5 Appendix E. ENERGY STAR model Appendix G. Trademarks ..information ... . . Appendix F. Notices ..© Copyright Lenovo 2017...
  • Page 6 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 7: Important Safety Information

    © Copyright Lenovo 2017...

  • Page 8: Conditions That Require Immediate Action

    • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 9: Service And Upgrades

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 10: Power Cords And Power Adapters

    Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices. viii 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 11: Power Supply Statement

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 12: Notice For Built-In Rechargeable Battery

    Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion.

  • Page 13: Heat And Product Ventilation

    • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. © Copyright Lenovo 2017...

  • Page 14: Liquid Crystal Display (Lcd) Notice

    Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 15: Plastic Bag Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 16 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 17: Chapter 1. Product Overview

    When this indicator is on, the camera is in use. Camera Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 33. Speakers Your computer is equipped with a pair of stereo speakers. © Copyright Lenovo 2017...
  • Page 18 Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 33. Speakers Your computer is equipped with a pair of stereo speakers. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 19: Left-Side View

    System-status indicator ® The illuminated dot in the ThinkPad logo functions as a system-status indicator. For more information, see “Status indicators” on page 5. Touch pad Your computer is equipped with a touch pad under the bottom edge of the keyboard. The touch pad enables you to move the pointer, without the use of a conventional mouse.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Bottom View

    Bottom view Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter first. Then insert a needle or a straightened paper clip into the emergency-reset hole to reset the computer. Rear view Fan louvers The fan louvers and internal fan enable air to circulate in the computer and ensure proper cooling, especially...
  • Page 22 • On: The computer is on (in normal mode). • Off: The computer is off or in hibernation mode. • Blinks quickly: The computer is entering sleep or hibernation mode. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 23: Important Product Information Labels

    • Labels for the Windows operating systems Machine type and model label When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service. The following illustration shows where to find the label that contains the machine type and model information of your computer.

  • Page 24: Labels For The Windows Operating Systems

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. Labels for the Windows operating systems ®...

  • Page 25: Computer Features

    Computer features The computer features introduced in this topic cover various models. Some computer features might be available only on specific models. Notebook computer color Black Microprocessor To view the microprocessor information of your computer, right-click the Start button and then select System.

  • Page 26: Computer Specifications

    • Depth: 210 mm (8.27 inches) • Height: – ThinkPad 11e 4th Gen: 22.30 mm (0.88 inches) – ThinkPad Yoga 11e 4th Gen: 22.90 mm (0.90 inches) Maximum heat output • 45 W (154 Btu/hr) Power source (ac power adapter) •...

  • Page 27: Lenovo Programs

    2. If you do not find the program in the program list, search for the program in the search box. An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.
  • Page 28 Lenovo computer. Lenovo ID This program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.

  • Page 29: Chapter 2. Using Your Computer

    This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 30: Getting Help About The Windows Operating System

    ThinkPad Pen Pro The ThinkPad Pen Pro, an electronic pen, applies to the ThinkPad Yoga 11e 4th Gen computer. The ThinkPad Pen Pro enables you to input text in a natural manner when you are taking notes, annotating Portable Document Format (PDF) files, or drawing graphics together with applications capable of editing and sketching.
  • Page 31 Using the ThinkPad Pen Pro The ThinkPad Pen Pro is battery-powered and used with one AAAA alkaline battery. To install a battery into the ThinkPad Pen Pro, unscrew and remove the end cap of the ThinkPad Pen Pro, insert the battery into the battery compartment with the negative polarity facing outward, and then tighten the end cap back into position.
  • Page 32 1. Insert the pen holder connector into an available USB connector on the computer. 2. Insert the ThinkPad Pen Pro into any of the three holes in the pen holder, as shown in the following illustrations: 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 33: Operating Modes

    Operating modes Your computer features four operating modes: notebook mode, stand mode, tablet mode, and tent mode. You can switch between different modes according to your preference and working convenience. Note: Depending on the model, your computer might look different from the illustrations in this topic. Rotating the computer display This topic provides instructions on how to rotate the display of your computer properly.

  • Page 34: Notebook Mode

    190 degrees. Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 35: Stand Mode

    Open the computer display slowly as shown in the following illustration. Your computer is now in the notebook mode. In the notebook mode, the keyboard, the touch pad is automatically enabled. Stand mode You can use your computer in the stand mode in scenarios that require limited interaction with the screen, such as viewing photos and playing videos.

  • Page 36: Tablet Mode

    360 degrees. Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 37: Tent Mode

    If your computer is in the stand mode, do the following to turn the computer from the stand mode into the tablet mode: 1. Position your computer as shown and slowly rotate the computer display clockwise. 2. Position your computer as shown. Your computer is now in the tablet mode. By default, the autorotate feature is enabled.

  • Page 38: Using The Multi-Touch Screen

    • Your computer screen might look different from the following illustrations. • Depending on the program you use, some gestures might not be available. The following table introduces some frequently used gestures. 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 39 Touch gesture (touch models Description only) Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options.

  • Page 40: Using The Special Buttons

    Volume-up button: Press the volume-up button to increase the speaker volume. Volume-down button: Press the volume-down button to decrease the speaker volume. Using the special keys Your computer has several special keys to help you work more easily and effectively. 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 41 Windows logo key Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system. Fn key and function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1.

  • Page 42: Using The Touch Pad

    Cortana personal assistant. To define or change the action for the F12 key, do the following: 1. Open the Lenovo Settings program. See “Accessing Lenovo programs” on page 11. 2. Click the input icon 3. Locate the KEYBOARD: USER-DEFINED KEY section and follow the instructions on the screen to complete the setting.

  • Page 43: Power Management

    Customizing the touch pad To customize the touch pad, do the following: 1. Go to Control Panel and click Hardware and Sound ➙ Mouse. 2. Follow the instructions on the screen. Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management.
  • Page 44 Maximizing the battery life To maximize the life of the battery, do the following: • Enable the Lenovo Smart Health Charge in the BIOS menu. See “Config menu” on page 53. • Use the battery until the charge is depleted.
  • Page 45 Do not attempt to disassemble or modify the battery. Attempting to do so can cause an explosion, or liquid leakage from the battery. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 46: Managing The Battery Power

    4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed. 5. Click a scheduled task, and then click the Conditions tab. 6. Under Power, select Wake the computer to run this task. • Wireless off 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 47: Cabled Ethernet Connections

    When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off to help conserve power. Cabled Ethernet connections With an Ethernet cable, you can connect your computer to a local network through the Ethernet connector on your computer.

  • Page 48: Using The Bluetooth Connection

    • Compliant with High Definition Audio • Playback of MIDI and MP3 files • Recording and playback of PCM and WAV files • Recording from various sound sources, such as a headset attached 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 49: Using The Camera

    • Open the Camera app, and click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. • Open the Start menu and then click Lenovo Settings ➙ Camera. Follow the instructions on the screen to configure the camera settings.

  • Page 50: Using An External Display

    Note: When you connect an external monitor, a video interface cable with a ferrite core is required. 1. Connect the external display to an appropriate video connector on your computer, such as the HDMI connector. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 51: Traveling With Your Computer

    2. Connect the external display to an electrical outlet. 3. Turn on the external display. If your computer cannot detect the external display, right-click on the desktop, and then click Screen resolution/Display settings ➙ Detect. For more information, see the Windows help information system. Choosing a display mode You can display your desktop and apps on the computer display, the external display, or both.

  • Page 52: Finding Thinkpad Options

    Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.

  • Page 53: Chapter 3. Accessibility, Ergonomic, And Maintenance Information

    This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 54 1. Right-click an empty area of the desktop and select Screen resolution. 2. Follow the instructions on the screen. Note: Setting a resolution too low might prevent some items from fitting on the screen. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 55: Ergonomic Information

    Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 56: Cleaning And Maintenance

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 57 • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display.
  • Page 58 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 59: Chapter 4. Security

    If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the storage drive. • Master hard disk password © Copyright Lenovo 2017...

  • Page 60: Setting, Changing, Or Removing A Password

    Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 61: Setting The Security Chip

    • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature.

  • Page 62: Deleting Data From Your Storage Drive

    • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

  • Page 63: Protecting Data Against Viruses

    Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software.
  • Page 64 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 65: Chapter 5. Advanced Configuration

    8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 11. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 66: Installing Device Drivers

    Lenovo Companion is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.

  • Page 67: Configuring Thinkpad Setup

    Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. To configure ThinkPad Setup, do the following: 1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts. Note: If you are required to enter the supervisor password, enter the correct password.

  • Page 68: Updating The Uefi Bios

    • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to http://www.lenovo.com/support. BIOS menu This topic introduces the following BIOS menus of your computer: •...

  • Page 69: Config Menu

    • MAC Address (Internal LAN) • Preinstalled OS license • UEFI Secure Boot • OA3 ID • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the Wake on LAN feature.
  • Page 70 Description: Select the mode of Intel SpeedStep technology at runtime. • Adaptive Thermal Management Values: Maximize Performance, Balanced Description: Select a thermal management scheme to use. The scheme affects fan sound, temperature, and performance. • CPU Power Management 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 71: Date/Time Menu

    Values: Disabled, Enabled Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change the setting. • Smart Health Charge Values: Disabled, Enabled Description: If you select Enabled, the computer enters a slow charge mode in the set time. The Smart Health Charge mode helps extend the battery operating life.
  • Page 72 UEFI BIOS data will be recorded to PCR1 that is defined by the TCG standard. The authorized programs can monitor, read, and analyze the record. • Clear Security Chip 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 73 Descriptions: Use this option to clear the encryption key. • Intel (R) TXT Feature: Values: Disabled, Enabled ® Descriptions: This feature is available on some models. Enable or disable the Intel Trusted Execution Technology. • Physical Presence for Clear Values: Disabled, Enabled Descriptions: If this option is enabled, a confirmation message is displayed when you clear the security chip.
  • Page 74 Descriptions: This feature is available on some models. Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software Controlled, SGX will be controlled by the operating system. • Owner EPOCH Change 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 75: Startup Menu

    Value: Descriptions: This feature is available on some models. Change Owner EPOCH to a random value. Use this option to clear SGX user data. Internal Device Access • Internal Storage Tamper Detection Values: Disabled, Enabled Descriptions: When this option is enabled, removing any internal storage device when your computer is in sleep mode will be detected.

  • Page 76: Restart Menu

    It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information. 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 77 Preboot eXecution Environment The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server. Your computer supports the personal computer functions that PXE requires. For example, with the appropriate LAN card, your computer can be started from the PXE server. Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer.
  • Page 78 4. Press F10 to save the settings and exit. You can press F9 to restore to the factory default settings. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 79: Chapter 6. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 80: Troubleshooting

    Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Companion, see “Accessing Lenovo programs” on page 11. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.

  • Page 81: Spills On The Keyboard

    Spills on the keyboard Problem: I spill something on the computer. Solution: Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits and damage your computer. To solve the problem, do the following: 1. Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use). 2.

  • Page 82: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.
  • Page 83 The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...

  • Page 84: Memory Module Problems

    4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 5. Run diagnostic programs. See “Diagnosing problems with Lenovo Companion” on page 63. Ethernet problems • Problem: My computer cannot connect to the network.

  • Page 85: Wireless-Lan Problem

    – Use Category 5 wiring and ensure that the network cable is securely connected. – Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X). • Problem: The Wake on LAN feature is not working. Solution: Ensure that Wake on LAN is enabled in ThinkPad Setup. If it is, check with your LAN administrator for the necessary settings.

  • Page 86: Computer Screen Problems

    If the problem persists, have the computer serviced. • Problem: The screen goes blank while the computer is on. Solution: Your screen saver or power management might have been enabled. Do one of the following: 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 87 – Touch the touch pad, or press a key to exit the screen saver. – Press the power button to resume the computer from sleep or hibernation mode. • Problem: The screen is blank. Solution: Do the following: 1. Press the display-mode switching key to bring up the image.

  • Page 88: External Monitor Problems

    Solution: Change the resolution and the color depth to lower settings for the primary display. See “Using an external display” on page 34. • Problem: Display switching does not work. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 89: Audio Problems

    Solution: If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location. • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution.

  • Page 90: Battery Problems

    • Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new battery. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 91: Ac Power Adapter Problem

    • Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again. • Problem: The battery cannot get charged. Solution: You cannot charge the battery when it is too hot.

  • Page 92: Boot Problems

    If the system still does not resume from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you must reset the computer. If you have not saved your 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 93: Solid-State Drive Problem

    Control Panel by Category, and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to “Diagnosing problems with Lenovo Companion” on page 63 and run a diagnostic test of the USB connector.
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  • Page 95: Chapter 7. Recovery Information

    You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged. © Copyright Lenovo 2017...
  • Page 96 It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.

  • Page 97: Chapter 8. Replacing Devices

    2. Turn on your computer. When the logo screen is displayed, immediately press F1 to enter ThinkPad Setup. 3. Select Config ➙ Power. The Power submenu is displayed. 4. Select Disable built-in battery and press Enter. © Copyright Lenovo 2017...

  • Page 98: Replacing The Base Cover Assembly

    3. Close the computer display and turn the computer over. 4. Loosen the screws that secure the base cover assembly. Pry up the latches as illustrated. Then remove the base cover assembly. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 99: Replacing The Memory Module

    5. Install the new base cover assembly in place. Tighten the screws to secure the base cover assembly. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the memory module Before you start, read “Important safety information” on page v and print following the instructions. Note: The operating speed of the memory module has dependency on the system configuration.

  • Page 100: Replacing The M.2 Solid-State Drive

    8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the M.2 solid-state drive Before you start, read “Important safety information” on page v and print the following instructions. 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 101 Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement.

  • Page 102: Replacing The Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.

  • Page 103: Replacing The Keyboard

    5. Detach the connector and remove the coin-cell battery 6. Install the new coin-cell battery and attach the connector 7. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 82. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program.
  • Page 104 5. Remove the screws that secure the keyboard. 6. Turn the computer over and open the display. Slightly push the keyboard in the direction as shown to release the latches from the keyboard bezel. 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 105 7. Lift the keyboard slightly as shown by arrow . Pivot the keyboard slightly upward as shown by arrow until you can see the connectors on the bottom side of the keyboard. 8. Put the keyboard on the palm rest as shown and detach the connector. Remove the keyboard. To install the new keyboard, do the following: Chapter 8 Replacing devices...
  • Page 106 1. Attach the connector. Pivot the keyboard upward as shown. 2. Insert the keyboard as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 107 3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame. 4. Close the computer display and turn the computer over. Install the screws to secure the keyboard. 5. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 82. 6.
  • Page 108 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 109: Chapter 9. Getting Support

    • What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 110: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 111: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
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  • Page 113: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 114 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 115: Appendix B. Regulatory Information

    This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 116: Locating The Ultraconnect Wireless Antennas

    Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 117: Export Classification Notice

    Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to ThinkPad 11e 4th Gen and ThinkPad Yoga 11e 4th Gen, machine types: 20HT, 20HV, 20HS, and 20HU. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 118: European Union - Compliance To The Electromagnetic Compatibility (Emc) Directive Or Radio Equipment Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 119: Korea Class B Compliance Statement

    Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
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  • Page 121: Appendix C. Weee And Recycling Statements

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www.lenovo.com/recycling...

  • Page 122: Japan Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 123: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 124: Battery Recycling Information For Taiwan

    You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 125: Appendix D. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...
  • Page 126 China RoHS 11e 4th Gen and Yoga 11e 4th Gen User Guide...
  • Page 127 Taiwan RoHS Appendix D. Restriction of Hazardous Substances (RoHS) Directive...
  • Page 128 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 129: Appendix E. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 130 5. Clear the Allow this device to wake the computer check box. 6. Click OK. 11e 4th Gen and Yoga 11e 4th Gen User Guide...

  • Page 131: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 132 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

  • Page 133: Appendix G. Trademarks

    Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo UltraConnect Yoga Intel and Intel SpeedStep are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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