Ask C420 User Manual

Ask C420 User Manual

Ask projector user's guide c420

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C420
Meeting room easy. Install ready.
User's
Guide

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  • Page 1 C420 Meeting room easy. Install ready. User’s Guide...
  • Page 3 This entire user’s guide is available on the enclosed CD as an Adobe Acrobat pdf file in the following languages: English, French, German, Italian, Norwe- gian, Portuguese, Spanish, Russian, Japanese, Korean, Traditional Chinese, Simplified Chinese. Before using this projector, please read these instructions. Le mode d'emploi complet est disponible sur le CD joint sous forme de fichier pdf d'Adobe Acrobat dans les langues suivantes : anglais, français, allemand, italien, norvégien, portugais, espagnol, russe, japonais, coréen, chinois traditionnel, chinois simplifié.
  • Page 4 Declaration of Conformity Manufacturer: InFocus Corporation, 27700B SW Parkway Ave. Wilsonville, Oregon 97070 USA European Office: Strawinskylaan 585, 1077 XX Amsterdam, The Netherlands We declare under our sole responsibility that this projector conforms to the following directives and norms: EMC Directive 89/336/EEC, Amended by 93/68/EEC EMC: EN 55022 EN 55024 EN 61000-3-2...
  • Page 5: Table Of Contents

    Table of Contents Introduction Connecting a computer Required computer connections Displaying a computer image First-time projector use with Windows 98 Adjusting the image Connecting a video device Displaying a video image Shutting down the projector Troubleshooting your setup Using the keypad buttons Using the remote control Using the audio Optimizing computer images...
  • Page 7: Introduction

    Introduction Your new digital projector provides three computer and three video inputs and has XGA 1024x768 resolution. Optional user-changeable short and long throw lenses make this a flexible product suitable for many different uses. The projector is easy to connect, easy to use, easy to maintain. An Interac- tive Display on the top of the projector gives you constant feedback on the status of the projector.
  • Page 8: Connector Panel

    Connector Panel The projector provides three computer and three video connectors: • one M1-D (HD, DVI, and computer) • two VESA (HD, HD component, and computer) • one component RCA • one S-video • one composite RCA • one USB mouse (for use with the Computer 2 input only) •...
  • Page 9: Connecting A Computer

    Connecting a computer Required computer connections Connect one end of the computer cable to the Computer 2 connector on the projector. Connect the other end to the video port on your computer. If you are using a desktop computer, you first need to disconnect the monitor cable from the computer’s video port.
  • Page 10 If you prefer connecting your computer to the projector with an optional M1-D cable, connect one end of that cable to the M1 port on your computer, and connect the other end to the Computer 1 connector on the projector. You can control the projector from an LCD control panel or computer by connecting an RS-232 cable to the projector’s Serial connector.
  • Page 11: Displaying A Computer Image

    Displaying a computer image Remove the lens cap. Press the power switch to position “1” on the back of the projector, then press the Power button on the top of the projector or the remote. The LED flashes green and the fans start to run. When the lamp comes on, the startup screen is displayed and the LED is steady green.
  • Page 12: First-Time Projector Use With Windows 98

    First-time projector use with Windows 98 The first time you connect a computer running Windows 98 to the projector, the computer recognizes the projector as “new hardware” and the Add New Hardware Wizard appears. Follow these instructions to use the Wiz- ard to load the correct driver (which was installed with your Windows operating system).
  • Page 13 Skip this page if you did not connect a USB mouse cable For Windows 98: • If you connected the USB cable, the Add New Hardware Wizard appears again. Drivers must be installed to use the USB functionality. • The Wizard launches two times. The first time it detects a USB Human Interface Device (for the key- board).
  • Page 14: Adjusting The Image

    Adjusting the image Adjust the height of the projector, if necessary, by pressing the release but- ton to extend the elevator foot. Rotate the leveling foot (located at the bottom back right corner), if neces- sary. Position the projector the desired distance from the screen at a 90 degree angle to the screen.
  • Page 15: Connecting A Video Device

    Connecting a video device Standard video connections Plug the audio/video (A/V) cable’s yellow connector into the video-out connector on the video device. Plug the other yellow connector into the yel- low Video 2 connector on the projector. Plug a white connector into the left audio out connector on the video device and plug a red connector into the right audio out connector on the video device.
  • Page 16: Displaying A Video Image

    Displaying a video image Remove the lens cap. Press the power switch to position “1” on the back of the projector, then press the Power button on the top of the projector. The LED flashes green and the fans start to run. When the lamp comes on, the startup screen is displayed and the LED is steady green.
  • Page 17 Adjust the zoom or focus rings by rotating them until the desired image size and focus are produced. If the image is not square, adjust the vertical keystone using the buttons on the keypad. Press the upper Keystone button to reduce the upper part of the image, and press the lower Keystone button to reduce the lower part.
  • Page 18: Shutting Down The Projector

    Shutting down the projector The projector automatically blanks the screen after no active source is detected for 30 minutes. This blank screen helps preserve the life of the pro- jector. The image returns when an active source is detected or a remote or keypad button is pressed.
  • Page 19 Source Troubleshooting Problem No startup screen Only startup screen appears Solution Plug power cable in, press power switch, press power button. Remove lens cap. Press the Computer button Activate laptop’s external port or restart laptop Result Correct image Computer image projected...
  • Page 20 No computer image, just the words “Signal out of range” Adjust computer refresh rate in Control Panel>Display>Settings>Advanced> Adapter (location varies by operating system) You may also need to set a different resolution on your computer, as shown in the following problem, “Image fuzzy or cropped”...
  • Page 21 Image fuzzy or cropped Remote control not controlling my computer’s mouse Set your computer’s display resolution to the native resolution of the projector (Start>Settings>Control Panel>Display>Settings tab, select1024x768) For a laptop, disable laptop monitor or turn-on dual- display mode Connect USB cable (page 7) then load USB drivers, if needed (page 10).
  • Page 22 Projector troubleshooting Problem Image not square Image not sharp Image does not fit 16:9 screen Solution Adjust keystone on keypad or Picture menu Adjust the focus lens or Sharpness in the Picture>Advanced menu Change aspect ratio to 16:9 in Picture>Aspect ratio menu Result Square image Correct image...
  • Page 23 Image upside down Image reversed left to right Projected colors don’t match source COLOR Turn off Ceiling in Settings>System menu Turn off Rear in Settings>System menu Adjust color, tint, color temperature, brightness, contrast in the menus Correct image Correct image Correct image COLOR...
  • Page 24 Lamp won’t turn on, LED blinking red (page 16) blinks Lamp won’t turn on, LED blinking red (page 16) blinks Make sure vents aren’t blocked; allow projector to cool for one minute Lamp must be replaced (page 38) Unplug projector; wait one minute; plug in projector and turn it on: lamp lights Lamp turns on...
  • Page 25: Still Having Problems

    Image not centered on screen Still having problems? If you need assistance, visit our website or call us. See the inside of the back cover for a list of all contact numbers and relevant web addresses. This product is backed by a limited two-year warranty. An extended war- ranty plan may be purchased from your dealer.
  • Page 26: Using The Keypad Buttons

    Using the keypad buttons Most buttons are described in detail in other sections, but here is an over- view of their functions: power–turns the projector on (page 9) and off (page 14). menu–opens the on-screen menus (page 29). select–confirms choices made in the menus (page 29). up/down arrows–navigates to and adjusts settings in the menus (page 29).
  • Page 27: Using The Remote Control

    Using the remote control The remote uses two (2) provided AAA batteries. They are easily installed by sliding the cover off the remote’s back, aligning the + and - ends of the batteries, sliding them into place, and then replacing the cover. To operate, point the remote at the projection screen or at the projector (not at the computer).
  • Page 28: Using The Audio

    Using the audio To play sound from the projector, connect your source to the Audio In con- nector on the projector. To adjust the volume, use the buttons on the keypad or remote. To adjust the bass, treble, balance, or loudness, use the Audio menu (see page 33).
  • Page 29: Optimizing Computer Images

    Optimizing computer images After your computer is connected properly and the computer’s image is on the screen, you can optimize the image using the onscreen menus. For gen- eral information on using the menus, see page 29. • Adjust the Keystone, Contrast, or Brightness in the Picture menu. •...
  • Page 30: Optimizing Video Images

    Optimizing video images After the video device is connected properly and the image is on the screen, you can optimize the image using the onscreen menus. For general informa- tion on using the menus, see page 29. • Adjust the Keystone, Contrast, Brightness, Color, or Tint in the Picture menu.
  • Page 31: Using The Menus

    Using the menus To open the menus, press the menu button on the keypad or remote. (The menus automatically close after 60 seconds if no buttons are pressed.) The Main menu appears. Use the arrow buttons to move up and down to high- light the desired submenu, then press the Select button.
  • Page 32: Picture Menu

    Picture menu To adjust the following six settings, highlight the setting, press Select, use Vertical Keystone the up and down arrows to adjust the values, then press select to confirm the changes. increasing keystone decreasing keystone Vertical Keystone: adjusts the image vertically and makes a squarer image. You can also adjust vertical keystone from the keypad.
  • Page 33 Presets: The provided Presets optimize the projector for displaying com- puter presentations, photographs, film images, and video images. (Film input is material originally captured on a film camera, like a movie; video input is material originally captured on a video camera, like a TV show or sporting event.) You can use the preset as a starting point, then further cus- tomize the settings for each source.
  • Page 34: Advanced Settings

    Advanced settings Sharpness: (video sources only) changes the clarity of the edges of a video image. Select a sharpness setting. Sharpness Color Space: This option applies to computer and component video sources. It allows you to select a color space that has been specifically tuned for the video input.
  • Page 35: Settings Menu

    Settings menu Audio: allows adjustments to the volume, bass, treble and balance. Also allows you to turn on and off Loudness (which boosts the higher and lower frequencies), the Internal speakers, and projector startup Chime. Sources allows you to assign a particular input to a specific source key when using the optional Integrator remote.
  • Page 36 Screen Save: automatically blanks the screen after no signals are detected for five minutes. The image returns when an active source is detected or a remote or keypad button is pressed. Screen Save is disabled when Power Save is enabled. Screen Trigger: this enables the Screen Trigger connection on the connector panel.
  • Page 37 Effect Key: allows you to assign a different function to the Effect button on the remote to quickly and easily use the effect. Only one effect can be enabled at a time. Highlight an effect and press Select to choose a different one.
  • Page 38 Network: The projector has an RJ45 Ethernet connector that supports net- work connections and TCP/IP protocols. This will allow for the control and management of the projector over a corporate network. The following fields are accessible when DHCP is not checked and available for manual entry of data.
  • Page 39: Maintenance

    Maintenance Cleaning the lens Apply a non-abrasive camera lens cleaner to a soft, dry cloth. Avoid using an excessive amount of cleaner, and don’t apply the cleaner directly to the lens. Abrasive cleaners, solvents or other harsh chemicals might scratch the lens. Lightly wipe the cleaning cloth over the lens in a circular motion.
  • Page 40: Replacing The Projection Lamp

    Replacing the projection lamp The lamp hour timer in the About menu counts the number of hours the lamp has been in use. Fifty hours before the specified end of the lamp’s life, the message “Replace lamp” briefly appears on the screen at each startup and in the Interactive Display.
  • Page 41: Resetting The Lamp Timer

    WARNINGS: • To avoid burns, allow the projector to cool for at least 60 minutes before you replace the lamp. • Do not drop the lamp module. The glass may shatter and cause injury. • Do not touch the glass lamp screen. Fingerprints can obscure projection sharpness.
  • Page 42: Cleaning The Dust Filter

    Cleaning the dust filter Turn off the projector and unplug the power cable. Wait 60 minutes to allow the projector to cool thoroughly. WARNING: To avoid burns, allow the projector to cool for at least 60 minutes before you clean or replace the dust filter. Turn the projector upside down and remove the lamp door.
  • Page 43: Appendix

    Appendix Accessories Standard Accessories (ship with the projector) Part Number Shipping Box (with packaging) 111-0033-xx Protective Cover 420104 Computer Cable 6 ft (1.8 m) 516-0062-xx Audio/Video Cable 6 ft (1.8 m) 516-0051-xx Audio Cable 6 ft (1.8 m) 301398B Power Cable* 516-0052-xx USB Cable 301378A...
  • Page 44: Red Led Behavior And Projector Errors

    Red LED behavior and projector errors If the projector is not functioning properly and the red LED is blinking, con- sult Table 2 to determine a possible cause. There are two second pauses between the blinking cycles. Visit our website for more details on the red LED error codes.
  • Page 45 Table 5: Image sizes for short throw lens (fixed focus) Distance to screen Diagonal (feet/m) (feet/m) 3/.91 5/1.52 8/2.44 12/3.66 16/4.88 13.33/4.06 20/6.1 16.67/5.08 NOTE: Visit our website for an interactive image size calculator. 2.5/.76 4.17/1.27 6.67/2.03 10/3.05...
  • Page 46 Numerics 1024x768 resolution 5 About 35 Aspect Ratio 35 audio 26 Audio In connector 7, 13 audio volume 15 Auto Image 35 Auto Power 33 Blank 35 blinking green 16 blinking red 16 Brightness 12 cables optional 41 standard 41 changing the lens 37 cleaning the dust filter 40 cleaning the lens 37...
  • Page 47 image display computer 9 display video 14 image does not fit screen 20 image not centered 23 image not sharp 20 image not square 20 image reversed 21 image size matrix 42 image upside down 21 Info network 36 IP Address 36 Keystone 12, 15 lamp replacement 38 lamp won’t turn on 22...
  • Page 48 Rear 33 remote control 25 not working 19 replacing the lamp 38 RS-232 cable 8 connecting 6 screen trigger 6 security lock 40 Serial connection 8 serial connection 6 Settings menu 33 shutdown projector 16 solid green 16 solid red 16 Source 35 Source troubleshooting 17 Sources 33...
  • Page 49 Limited Warranty InFocus Corporation (“InFocus”) warrants that the Projector (“Product”) purchased from InFocus, an InFocus distributor, or an InFocus reseller will conform to the man- ufacturer's specifications and be free from defects in material or workmanship for the Warranty period provided below. InFocus does not warrant that the Product will meet the specific requirements of the end-user customer.
  • Page 50 Limited Warranty Period The Limited Warranty period commences on the date of purchase by the end-user customer for both the 2 year Product Warranty and the 1 year Accessory Warranty. These Limited Warranty provisions shall apply only to the end-user purchaser (first person or entity that purchased a new Product for personal or business use and not for the purpose of distribution or resale).
  • Page 51: If You Need Assistance

    Many resources are available on our website at www.askprojectors.com. Here’s a sample: • product data sheet at www.askprojectors.com/C420 • technical specifications, an interactive image size calculator, laptop activation commands, connector pin outs, command line interface (CLI) and a glossary at www.askprojectors.com/support...
  • Page 52 C420 InFocus Corporation 27700B SW Parkway Avenue Wilsonville, Oregon 97070-9215 1-800-294-6400 • 503-685-8888 Fax: 503-685-8887 http://www.infocus.com In Europe: InFocus International B.V. Strawinskylaan 585 1077 XX Amsterdam,The Netherlands Phone: +31 20 579 2000 Fax: +31 20 579 2999 In Asia: 238A Thomson Road...

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