Ask Proxima C300 Frequently Asked Questions

Ask Proxima C300 Frequently Asked Questions

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ASK Proxima C300 and C300HB (DP8000 and DP8000HB) Projectors
Frequently Asked Questions: Video

The colors on the video image are incorrect.

Do the following after attempting to adjust the color in the Picture menu. You can access the picture menu by pressing the
Menu button and navigating to Basic > Setup > Picture.
1.
Reset the projector to the factory default settings. Press the Menu button. Then navigate to Basic > Setup > Service.
Select Factory Reset. Note that if you have created special settings (for example, colors and sources), these will be
reset to the original defaults.
2.
Change sources. Try connecting the projector to another video source.
3.
Try different cables. It could be a faulty cable. Check the cables for bent or broken pins. If any pins are damaged,
the cable will need to be replaced with an ASK Proxima-approved cable. Please contact ASK Proxima Technical
Support for part information.
4.
Upgrade the projector system software. More information about software upgrades is available on the C300 Software
webpage.
5.
If the projector still will not display the image, it is possible that there is an internal problem that requires repair.
Take the projector to your dealer or contact ASK Proxima Technical Support.
The image is not perfectly rectangular. ("Keystoning")
When a projected image is wider at the top or the bottom, or taller on the right or left side, we say that the image is
'keystoned'. Keystoning happens when your projector is not perpendicular to the screen, either in the vertical plane or the
horizontal plane.

Correcting vertical keystoning

If you use the elevator to tilt the front of the projector up so you can get the image higher on the wall, the image will suffer
from vertical keystoning. Likewise, if you mount the projector on the ceiling and need to tilt it to get the image on the
screen, you'll also get a keystoned image.
or
1.
Try raising or lowering the projector. You can correct for keystoning by making sure the projector is placed
perpendicular to the viewing screen. For example, it may be necessary to place the unit on a higher surface to
correct the image. Or you can add an extension to a ceiling mount that allows you to mount the projector lower.
2.
Finally, change the Keystone setting. You can use the Keystone function on the projector keypad or in the menu of
the projector to adjust the keystone digitally. You can adjust keystone between -15 to +40 degrees.
Copyright © 1997-2004 InFocus Corporation.
All Rights Reserved.

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Summary of Contents for Ask Proxima C300

  • Page 1 Try different cables. It could be a faulty cable. Check the cables for bent or broken pins. If any pins are damaged, the cable will need to be replaced with an ASK Proxima-approved cable. Please contact ASK Proxima Technical Support for part information.
  • Page 2 Keypad Press the Keystone Up arrow to reduce the upper part of the image, and press the Keystone Down arrow to reduce the lower part. You can adjust keystone between -15 to +40 degrees. Menu Press the Menu button. Navigate to Basic > Keystone and press Select (keypad) or L button (remote). Use the Left and Right Arrow buttons or trackball to adjust the value.
  • Page 3 No video image is projected. LED status has changed. What's wrong? This projector has a status and alarm LED adjacent to the keypad. The LED shines green, red or orange, depending on the state of the projector. The LEDs can help you troubleshoot projector problems. Your User Guide contains a chart to determine LED status and behavior.
  • Page 4 If the projector still will not display the proper image, it is likely that there is an internal problem that requires repair. Take the projector to your dealer or contact ASK Proxima Technical Support. Can I use the projector to display HDTV? Yes, the projector can display a 1080i or 720p HDTV through VGA, DVI and BNC as RGBHV only.

This manual is also suitable for:

Proxima c300hbDp8000Dp8000hb

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