Warranty - Active Products PW0501400 Instruction Manual

WARRANTY

LIMITED 12-MONTH WARRANTY
This Active Products pressure washer is warranted to be free of defects in materials and workman-
ship under normal residential use for one (1) year.
Specific warranty applies to:
• Electric motor and pump are warranted for one (1) year.
• Standard accessories and attachments including the gun, wand/hose and coupler are warranted
for a ninety (90) day period.
The warranty period is calculated from the date of purchase by the end user and covers the cost for
replacement parts/equipment. In order to verify a warranty situation a copy of the original receipt or
gift receipt must accompany the warranty claim, along with the manufacturer's serial number from
the product. Any warranty claim, work, or replacements given are to fulfill the terms of the original
warranty period only.
Active Products' obligation under this warranty shall strictly be limited, at Active Products' option, to
replace any pressure washer or parts thereof, which in the opinion of the manufacturer, shows
defect in workmanship or material. All decisions of Active Products with regard to this limited
warranty shall be final. NO RETURNS or REFUNDS will be allowed by the retailer or manufacturer.
To make a warranty claim or inquiry, you must call 1-866-924-7626. You must have the product
serial number and receipt information ready.
If defects should appear within one year of purchase, you may return the unit with your receipt as
proof of purchase to the place of purchase for an exchange of either a new or refurbished unit, at
Active Products' discretion. There will be no REFUNDS provided.
The warranty does NOT cover:
• Merchandise sold as reconditioned, used, demonstration or floor models.
• Any commercial, industrial or rental usage of this product. Any such usage will void the implied
warranty.
• Any product that has been damaged by freezing, dropping, misuse, neglect, accident, abuse,
improper handling, normal wear and tear, or non-compliance with the owner's manual
• Any product that has been damaged by a contaminated water supply, water sediment or
chemicals/detergents that are not approved by or recommended by Active Products.
• Any product that has been damaged by acts of nature such as fires, floods, earthquakes, lighten-
ing strikes, etc.
• Damage caused by repairs made by the end user or any service center not authorized by Active
Products. Any such tampering will void the implied warranty.
• Any cost for shipping by the customer or authorized service center of the allegedly defective
product.
• Any cost for shipping of replacement parts or accessories. Such shipping costs will be borne in
full by the end user.
• Any non-standard or bonus accessory/attachement included with the original product.
Active Products shall in no event be liable for injuries to persons or property, or for incidental,
contingent, special or consequential damages arising from the use of this product. This warranty
does not apply to damage due directly or indirectly to misuse, abuse, negligence or accidents;
repairs or alterations; or lack of maintenance. Active Products shall not be liable for any misrepre-
sentations by stores, store employees, or any parties, that make claims on this product.
This warranty is non-transferable and only applies to products that were sold in and reside in
Canada.
If you have any questions or comments, visit our web site at www.activeproducts.com or call our toll
free customer service line at 1-866-924-7626
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