Note: When you are off network, you may not receive notification of new voicemail messages. It is
recommended that you periodically check your voicemail by dialing 1 + area code + your wireless
phone number. When your voicemail answers, tap * on your dialpad and enter your password.
Retrieve Your Voicemail Messages by Calling
To hear a saved message, tap
n
dialpad.
Note: Your phone also supports the Visual Voicemail app. For information on setting up and using
Visual Voicemail, see Visual Voicemail.
VISUAL VOICEMAIL
With Visual Voicemail, you have a quick and easy way to view and access your voicemail instead of
calling Voicemail. Now you can find exactly the message you are looking for without having to listen
to other voicemail messages first. Visual Voicemail shows you a list of your voicemails with the
caller name and number along with the length of time and priority level of each voicemail message.
You can also automatically forward your voicemails to your email.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional
voicemail. You should set up your voicemail and personal greeting as soon as your phone is
activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your
phone is in use or turned off.
Note: To set up your traditional voicemail box, see Activate Your Voicemail.
To set up your Visual Voicemail:
1. From home, tap Apps
2. Tap Personalize voicemail and follow the instructions to:
Create a password (part of the standard voicemail).
l
Record your name.
l
Record your greeting.
l
3. When prompted to enter information, tap
4. Tap the Welcome to Voicemail message on the screen to play a brief explanation of voicemail
services.
Note: If the Personalize Now message is not available or to change what you have recorded, from
home, tap Apps
> Voicemail
enter the desired responses.
Phone App
Phone >
and then touch and hold the number 1 on your
> Voicemail
.
to show the phone dialpad to enter numbers.
> > Personalize voicemail > OK to call Voicemail and
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