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Summary of Contents for Océ PlotWave 340

  • Page 1 Océ PlotWave 340/360 Touch The New Way Of Printing User manual Operating information...
  • Page 2 Copyright © 2013 Océ. All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from Océ. Océ makes no representation or warranties with respect to the contents hereof and specifi- cally disclaims any implied warranties of merchantability or fitness for any particular purpose.
  • Page 3 Trademarks Trademarks Océ, Océ PlotWave 340/360, Océ Express WebTools, Océ Publisher Express, Océ Publisher Mobile, and Océ Mobile WebTools are registered trademarks of Océ. ® ® ® ® Adobe , Acrobat , Reader are registered trademarks of Adobe Systems Incorporated.
  • Page 4: Table Of Contents

    Contents Contents Chapter 1 Introduction.......................11 Notes for the reader.................12 Available documentation.................14 Chapter 2 Get to Know the Printing System..............17 Introduction....................18 The Océ PlotWave 340/360..............18 The key concepts................19 Connect your Printing System..............23 Working area [Footprint]..............23 Connect the mains supply cable and the network cable....24 Switch on the printing system............25...
  • Page 5 Contents cloud.....................69 Chapter 3 Define your Workflow with Océ Express WebTools........73 Introduction....................74 Océ Express WebTools..............74 The system requirements..............75 The 'Jobs' tab..................77 The Smart Inbox.................79 The job states..................81 The 'System' tab.................83 The system monitor................84 The 'Preferences' tab................87 The 'Configuration' tab..............89 The 'Support' tab................91 Define your Printing System Default Settings ........92...
  • Page 6 Contents Access control and IPsec settings..........131 Remote security................133 Remote security: generate a CA-signed certificate request..134 Remote security: import a CA-signed certificate.....136 E-shredding..................138 Enable or disable the e-shredding function......138 Select the e-shredding algorithm..........139 Specify the number of overwrite passes........140 Configure the presets and stamping............141 What you need to know about presets...........141...
  • Page 7 Contents What you need to know before you start a job........186 How to feed an original.................188 How to auto-feed an original..............190 How to use the carrier sheet..............191 Print Jobs - Job submission tools............193 Use Océ Publisher Express to send a print job......193 Use the Smart Inbox to send a print job........196...
  • Page 8 Contents Scan presets on the user panel............256 Scan a photo to 'JPEG' format............257 Scan CAD color to 'TIFF' format............258 Scan to a USB mass storage device..........260 Scan to an external location............261 Scan to a Smart Inbox and collect your file........263 Save a scanned document on your mobile device......266 Extended Scan Jobs - Advanced...
  • Page 9 Contents Install a new license................334 Chapter 7 Account Management..................337 An overview of Océ Account Center.............338 ® Océ Account Console ................340 Introduction to Océ Account Console..........340 Summary of Océ Account Console..........341 Enable account management in Océ Express WebTools.....344 Accounting workflow...............346 Chapter 8 Support......................347 'Counter history' ..................348...
  • Page 10 Contents Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 11: Chapter 1 Introduction

    Chapter 1 Introduction Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 12: Notes For The Reader

    Notes for the reader Notes for the reader Introduction This manual helps you to use the Océ PlotWave 340/360. The manual contains a descrip- tion of the product and guidelines to use and operate the Océ PlotWave 340/360. Definition Attention-Getters Parts of this manual require your special attention.
  • Page 13 Notes for the reader Word Icon Indicates Caution Moving parts Caution Laser beam The use of heat-resistant gloves is mandatory when you carry out these actions. Safety information Before using this Océ product, make sure that you read and understand the safety infor- mation which is part of the user documentation.
  • Page 14: Available Documentation

    Available documentation Available documentation Introduction This manual is part of a complete documentation set. The following table shows a complete overview of the available documentation. Note: For up-to-date documentation, visit Océ on the internet and find all the information on your printer on the support page. Available documentation Documentation Availability...
  • Page 15 Available documentation Documentation Availability Océ Large Format Systems Connec- • On the Océ website (http://glob- tivity - Administration guide al.oce.com) under the PlotWave support page. Available as a PDF file in English only. Océ Large Format Systems Security • On the Océ website (http://glob- - Administration guide al.oce.com) under the PlotWave support page.
  • Page 16 Available documentation Available documentation Océ Publisher Select Documentation Availability User guide - Océ Publisher Select • On the Océ website (http://glob- al.oce.com) under the PlotWave support page. Available as a PDF file in multiple lan- guages. Online Help • Embedded in the application Available in multiple languages.
  • Page 17: Get To Know The Printing System

    Chapter 2 Get to Know the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 18: Introduction

    Introduction The Océ PlotWave 340/360 Introduction The Océ PlotWave 340/360 is a black and white, all-in-one wide format print, copy and scan system with a multi-touch user panel and an optional color scanner. Illustration Chapter 2 - Get to Know the Printing System...
  • Page 19: The Key Concepts

    An understanding of these main concepts is key to optimally profiting from your PlotWave system. Printer configuration The Océ PlotWave 340/360 printer has 1 or 2 media rolls. The 'Océ Scanner Express', the front original tray, the Océ 2400 fanfold or Océ 4311 fullfold are optional. Automatic paper feed The Océ...
  • Page 20 Swipe between several jobs and pan to view the image in detail. Mobility and the cloud The Océ PlotWave 340/360 makes it possible to print from and scan to the cloud appli- cation of your choice. Together with mobile applications such as Océ Mobile WebTools or Oce Publisher Mobile, the printer can be easily accessed and used from any location.
  • Page 21 Océ Express WebTools. Processing sets The Océ PlotWave 340/360 supports the processing of sets. This means that a job can consist of several files or originals. You can print or scan these files or originals multiple times and sort them by page or by set.
  • Page 22 The spool memory allows multiple users to send print and copy jobs to the Océ PlotWave 340/360 at the same time. The print and copy jobs are then placed in the print queue where they wait to be printed. The job that is put into the queue first is printed first.
  • Page 23: Connect Your Printing System

    Working area [Footprint] Connect your Printing System Working area [Footprint] The printing system (with or without the optional 'Océ Scanner Express') requires a floor space / working area of at least 1810 mm x 1470 mm (71,3 inch x 57.9 inches). 172cm 3.5”...
  • Page 24: Connect The Mains Supply Cable And The Network Cable

    Connect the mains supply cable and the network cable Connect the mains supply cable and the network cable Attention: Make sure the power switch(B) is in the off position. Plug the power supply cable into the power connection at the back of the printer (A) (on the left-hand side).
  • Page 25: Switch On The Printing System

    Switch on the printing system Switch on the printing system Attention: Make sure the power supply cable (A) is plugged in. Attention: Make sure the network cable (C) is plugged in. Switch on the power switch at the back of the printing system (B). [13] The power switch at the back of the printer.
  • Page 26: The Hardware

    The components of the printer (front) The Hardware The components of the printer (front) Illustration Component - function table Component Description / Function lower left front cover Remove this cover when you want to move the printer. lower front cover Located at the front, used for error recov- ery.
  • Page 27 The components of the printer (front) Component Description / Function USB port USB connector to use a USB mass storage device to print from or to scan to. Océ ClearConnect: multi-touch The Océ ClearConnect user panel allows user panel the user to start copy, scan or print jobs and to monitor the system and the job status.
  • Page 28: The Components Of The Printer (Left Side)

    The components of the printer (left side) The components of the printer (left side) Illustration Component - function table Component Description / Function residual toner compartment Gives access to the residual toner container. Chapter 2 - Get to Know the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 29: The Components Of The Printer (Back)

    The components of the printer (back) The components of the printer (back) Illustration Component - function table Component Description / Function power switch Switch the main power supply on or off. You can find the serial number of the printer on the sticker above the power switch.
  • Page 30: The Media Drawer

    The media drawer The media drawer Illustration Component - function table Component Description / Function roll holder Carries the media roll media roll 1 Media placed on roll holder in first position. media roll 2 (optional) Media placed on roll holder in second position. Note: The scanner calibration sheet is located at the back of roll 2.
  • Page 31: The User Panel: Océ Clearconnect

    The user panel: Océ ClearConnect The user panel: Océ ClearConnect Illustration Components of the Océ ClearConnect Component Description / Function status light Light that gives feedback on the status of the printer. wake-up button Button that allows the operator to get the printer out of sleep mode.
  • Page 32 The user panel: Océ ClearConnect Note: For more information on the Océ ClearConnect, see ‘Introduction to Océ ClearConnect’ on page Chapter 2 - Get to Know the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 33: The Output Delivery

    The output delivery The output delivery Introduction The printer is equipped with a top delivery tray to collect your printed output. Illustration How to define the output delivery In Océ Express WebTools and under 'All settings' on the user panel, you can define the default 'Sheet delivery' for your printed output.
  • Page 34 The output delivery Media name Compatible with the 'Top Delivery Tray' 'Bond 17 lb' 'Bond 20 lb' 'Bond 20 lb' 'Recycled bond 20 lb' 'Bond 24-28 lb' 'Transp. 20 lb' 'Transp. 24 lb' 'Transp. 28 lb' Other media Media name Compatible with the 'Top Delivery Tray' 'Film 3.5 mil' No, delivered to the 'Back output'...
  • Page 35: The Components Of The Scanner (Optional)

    The components of the scanner (optional) The components of the scanner (optional) Note: The scanner calibration sheet for the 'Océ Scanner Express' is located in the media drawer at the back of roll 2. Illustration [20] The integrated scanner. The components of the scanner Component Description / Function scanner top cover...
  • Page 36: The Front Original Tray (Optional)

    The front original tray (optional) The front original tray (optional) Introduction The printer can be delivered with a front original tray to hold and collect your originals. When you want to scan multiple originals, the tray can hold your originals. It also makes sure that your originals do not fall on the floor or get damaged when the scanner releases your originals.
  • Page 37 The front original tray (optional) [22] Position 2 - Access the media drawer Position of the front original tray Position Description / Function In this position the front original tray holds and receives originals. In this position, you can access the media drawer. You can lower the front original tray easily when you push it down.
  • Page 38: The Folder (Optional)

    The folder (optional) Introduction The printer can be delivered with an external folder. The Océ PlotWave 340 is compatible with the Océ 2400 fanfold. The Océ PlotWave 360 is compatible with the Océ 2400 fanfold and the Océ 4311 fullfold.
  • Page 39 The folder (optional) Media name Compatible with the folder 'Bond 24-28 lb' Note: For folding speed reasons, the outputs longer than 1.2 m (47.2 in) must be printed one sheet at a time. Chapter 2 - Get to Know the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 40: The Printing System Consumables

    The printing system consumables The printing system consumables Consumable Consumable part Description Media roll The roll consists of a core and the media. The media should be placed loose on its core. There are many different compatible me- dia types and sizes. For more information, ‘Preferred Océ...
  • Page 41: Océ Clearconnect: The Multi-Touch User Panel

    Introduction to Océ ClearConnect Océ ClearConnect: the multi-touch user panel Introduction to Océ ClearConnect Introduction The Océ ClearConnect is the user panel of your printer. The Océ ClearConnect is a multi-touch user panel with dynamic tiles for print, copy and scan jobs.
  • Page 42: The Printing System

    Introduction to Océ ClearConnect Component Function 2. wake-up button The button that allows the operator to do the following: • Get the printer out of sleep mode. • Wake the printer up to full functionality. 3. USB port You can insert a USB mass storage device to: •...
  • Page 43: The Home Screen

    The home screen The home screen Introduction The default screen of the Océ ClearConnect is the home screen. From the home screen you can manage copy, scan and print jobs. You can enter the system menu to manage media and the printer setup and you can see the active job and the jobs waiting in the queue in the dynamic bar.
  • Page 44 The home screen Component Function system menu In the dynamic bar, you can access the system menu. • When you tap the system thumbnail, a new window opens with a dynamic view of the system and printer setup settings. Copy tile These dynamic tiles help you to perform copy, scan and Scan tile print jobs.
  • Page 45: The Smart Access

    The Smart Access The Smart Access Introduction The Océ ClearConnect gives easy access to your print, copy and scan jobs and supports the green button approach via the Smart Access. The Smart Access is the dynamic lower section of the user panel. The Smart Access enables you to quickly start your job without the need to make additional settings.
  • Page 46 The Smart Access Component Function The Scan Smart Access Tap the Scan tile on the user panel to view the copy Smart Access. The Smart Access has the following functionalities: Component Function 1. locations Select the location you want to send your scanned file to. You can swipe through the list of various locations, from Smart Inboxes, USB, Eneo to cloud locations.
  • Page 47 The Smart Access Component Function 1. locations Select the location you want to retrieve your unprinted job from. You can swipe through the list of various locations, from Smart Inboxes, USB, Eneo or cloud locations. 2. green button Tap the green button to start the job. Chapter 2 - Get to Know the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 48: Presets And Advanced Settings

    Presets and advanced settings Presets and advanced settings Introduction Presets give you easy access to change the most commonly used settings. Advanced settings help you to fine-tune the settings of your job and give access to all settings. When you tap the Copy tile or Scan tile in the home screen, a window with copy or scan presets and advanced settings opens.
  • Page 49 Presets and advanced settings The presets and advanced settings N o . Component Function preset tiles The preset tiles show the default settings for your job. • The presets are divided into categories, such as 'Media' and 'Layout'. • When you tap a preset tile, it gives quick access to a short list of other presets you can choose.
  • Page 50: Presets And Advanced

    Presets and advanced settings N o . Component Function 'All settings' When you tap 'All settings', a list with all the advanced (Advanced settings) settings opens. • The advanced settings are categorized and presented as tiles. • When you tap a tile, you can fine-tune the settings. Chapter 2 - Get to Know the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 51: The Settings Concept

    The settings concept The settings concept Introduction The multi-touch user panel offers the possibility to make settings for your job locally. There are two levels when you want to change settings on the user panel: • Presets: are a combination of settings that are used often. It takes only a few steps to make new settings.
  • Page 52 The settings concept Description Illustration • 'Media', 'Layout', 'Image' and 'Finishing' are the categories for 'Copy' and 'Print'. • 'File type', 'File size' and 'Image' are the cate- gories for 'Scan'. • Per preset category, the default setting is visible in the preset tile.
  • Page 53: The Locations

    The locations The locations Introduction When you tap the Print tile on the user panel twice, a window with locations opens. When you tap the Scan tile, the locations are shown in the Smart Access. Location tiles can be: • The Smart Inboxes location.
  • Page 54 The locations 1. the locations Function The external locations are presented as Smart Inboxes, USB or as the remote locations you created in Océ Express WebTools. 2. preview thumbnail Function When you open a location folder, a window opens with files listed as jobs. The print jobs have a preview thumbnail.
  • Page 55: Job Settings

    The locations 3. job settings Function When you open a location folder, a window opens with files listed as jobs. The jobs are listed with the job settings. Tap the job settings to open the window with presets and advanced settings. You can make changes here before you print the job.
  • Page 56: Job Preview

    Job preview Job preview Introduction The multi-touch user panel offers a detailed preview of your job. Touch the preview thumbnail to access the preview window. Job preview Component Function Job preview You can pan the image to see it in more detail. You can shift between the various job files that are part of one location.
  • Page 57: The Jobs Queue And The System Menu

    The jobs queue and the system menu The jobs queue and the system menu Introduction The dynamic bar is located in the upper part of the home screen on the user panel display. The dynamic bar consists of the active job with the jobs queue and the system menu. The active job and the jobs queue Component Function...
  • Page 58 The jobs queue and the system menu Component Function jobs queue Tap on the active job to open the jobs queue window. • See all the listed jobs and access them when you tap the job settings. • Move the listed jobs up or down the list with the arrows on the right side.
  • Page 59 The jobs queue and the system menu Component Function setup menu The setup menu gives general information on the printer. In the list you can get access to: • 'Test prints' • 'Network settings' • 'Security' • 'Print density' • 'Clear system' •...
  • Page 60: Quick Start: Default Jobs

    Use the Smart Inbox to manage and store your jobs. Define one or more Smart Inbox names that allow you to easily organize and access your jobs. With the Océ PlotWave 340/360: • The Smart Inbox can not only be used in Océ Express WebTools, but also on the Océ...
  • Page 61 The Smart Inbox process for copy, scan and print jobs Scan jobs and the Smart Inbox Function Description Location 1. Scan a job to a Scan a document on the printer; the public User panel Smart Inbox Smart Inbox is the default location you scan Choose another Smart Inbox as your location in the Smart Access of the user panel.
  • Page 62 The Smart Inbox process for copy, scan and print jobs Print a job Function Description Location 2. Print a print job When you have sent the job, go to the printer User panel on the printer and find your job in the Smart Inbox. Change the settings and tap the green button to print your job.
  • Page 63: Do A Default Copy Job

    Do a default copy job Do a default copy job Introduction When you want to copy an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
  • Page 64 Do a default copy job The 'Copy' tile with the copy Smart Access is automatically selected on the user panel. Select the number of copies and tap the green button. Note: Tap on 'Release the original' under the Smart Access to release your original from the scanner.
  • Page 65: Do A Default Scan Job

    Do a default scan job Do a default scan job Introduction When you want to scan an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
  • Page 66 Do a default scan job Select the 'Scan' tile on the user panel. The scan Smart Access is visible. Select the preferred location in the Smart Access and tap the green button. Note: When you do not select a location, the file is sent to the public Smart Inbox. Note: Tap on 'Release the original' under the Smart Access to release your original from the scanner.
  • Page 67: Do A Default Print Job

    Do a default print job Do a default print job Introduction When you want to print a job and you do not make any settings, the default presets are used. You only use the Smart Access to start your job. You can see the presets that are used in the job settings section of your job.
  • Page 68 Do a default print job Select the location of your job. Default, the public Smart Inbox. The jobs are listed in a new window. Select your job from the list. Tap the green button next to the job settings. Result A print of your file is made.
  • Page 69: The Cloud

    The cloud The cloud Introduction The multi-touch user panel gives the user the opportunity to print from and scan to various locations. One of these locations is the cloud. You can enter the cloud via 'WebDAV' and use it as a network drive. This way, the cloud application of your choice is accessible.
  • Page 70 There are general cloud applications, such as SharePoint or applications via a HTTP URL, but companies can also use their own private and internal clouds. Working with the cloud on the Océ PlotWave 340/360 is very easy: Procedure Description Connection •...
  • Page 71 The cloud Procedure Description For print • - Open the cloud application locally. PC or mobile jobs: device - Add and save the file you want to print to the PC or mobile cloud. Or send your file to the printer in the cloud. device - Open your cloud application as location in the Printer user...
  • Page 72 The cloud Chapter 2 - Get to Know the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 73: Define Your Workflow With Océ Express Webtools

    Chapter 3 Define your Workflow with Océ Express WebTools Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 74: Introduction

    Océ Express WebTools Introduction Océ Express WebTools Introduction Océ Express WebTools is an application that runs embedded on your printer. You can ® use an Internet browser (Microsoft Internet Explorer or Mozilla Firefox) to open the home page of Océ Express WebTools on your computer or mobile device. Definition You can use Océ...
  • Page 75: The System Requirements

    The system requirements The system requirements Introduction You can use an Internet browser to open the home page of Océ Express WebTools. De- pending on the Internet browser you use, you must set the required minimum browser security settings as indicated below. Set the minimum browser security settings for Internet Explorer Attention: You must enable cookies.
  • Page 76 The system requirements Step Action Value Content Block pop-up windows Disable Load images automatically Enable Enable Javascript Enable Chapter 3 - Define your Workflow with Océ Express WebTools Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 77: The 'Jobs' Tab

    The 'Jobs' tab The 'Jobs' tab Illustration The 'Jobs' tab Remote control of the system's workflow. Create a new job in the Océ Publisher Express section. • When you want to submit a new job, click 'Create new job'. A new window opens, where you can define some basic job settings and browse the file you want to print.
  • Page 78 The 'Jobs' tab • When you click 'Open Smart Inbox' and enter a name, the new Smart Inbox imme- diately appears in the Smart Inbox overview. This Smart Inbox is used for print jobs and is only visible on your local browser. When you send a print job via the Smart Inbox, the Smart Inbox is also shown on the user panel.
  • Page 79: The Smart Inbox

    The Smart Inbox The Smart Inbox Definition A Smart Inbox helps you to manage customized jobs. You get an overview of the Smart Inboxes when you open the 'Jobs' tab in Océ Express WebTools. Illustration [51] The 'Jobs' tab. Jobs in a Smart Inbox You can use the Smart Inbox to manage your jobs.
  • Page 80 The Smart Inbox • Scan jobs, when you select the Smart Inbox as your location. When you make a scan on the printer and you select the Smart Inbox as the external location to send your job to, you can collect the job from the selected Smart Inbox in Océ...
  • Page 81: The Job States

    The job states The job states Introduction When a job is placed in a Smart Inbox or in the Queue, the icon in front of the job name gives information about the status of the job. Overview of the job states in the Smart Inbox State Icon Description...
  • Page 82 The job states State Icon Description Attention needed General error message. Chapter 3 - Define your Workflow with Océ Express WebTools Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 83: The 'System' Tab

    The 'System' tab The 'System' tab Illustration The 'System' tab Your remote view on the system. This tab can be accessed by any user. The 'System' tab is visible on all pages at the bottom of the page. When you click on the 'System' tab in the lower left corner of the screen, the system monitor opens.
  • Page 84: The System Monitor

    The system monitor The system monitor Introduction You can open the system monitor to get an overview of the current status of the printing system. When you click on the 'System' tab in the lower left corner of the screen, the system monitor pops-up.
  • Page 85 The system monitor State Icon Description 'Processing:' <job- The system is processing the job data. name> 'Receiving:' <job- The system is receiving the job data. name> "Optimizing print The system is making settings to optimize the print quality" quality. 'Media indication' Roll media and roll width indication for roll 1 ...
  • Page 86 The system monitor Icon Description Remote assistance to the system is enabled and currently accepting a connection. The E-shredding states Icon Description no icon E-shredding is disabled. E-shredding is enabled or busy. A tooltip is available with extra information. Chapter 3 - Define your Workflow with Océ Express WebTools Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 87: The 'Preferences' Tab

    The 'Preferences' tab The 'Preferences' tab Illustration The 'Preferences' tab Note: Before you can edit a setting or a settings group, you must log in as a Key Operator or a Power User. For more information, see ‘User roles and authorizations’ on page 125.
  • Page 88 The 'Preferences' tab • 'Stamping': make settings to create a stamp. Chapter 3 - Define your Workflow with Océ Express WebTools Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 89: The 'Configuration' Tab

    The 'Configuration' tab The 'Configuration' tab Illustration The 'Configuration' tab Note: Before you can edit a setting or a settings group, you must log in as a System Adminis- trator or a Power User. For more information, see ‘User roles and authorizations’ on page 125.
  • Page 90 The 'Configuration' tab • 'External locations': make settings to create, delete and view external locations. • 'Smart Inbox': make settings for a Smart Inbox for scan jobs. It is a permanent location on the user panel you can send scan jobs to. •...
  • Page 91: The 'Support' Tab

    The 'Support' tab The 'Support' tab Introduction Note: Log in as System Administrator or Power User. For more information, see ‘User roles and authorizations’ on page 125. The 'Support' tab The 'Support' tab consists of three sections: • 'About': find general information about the system and generate the 'Quick Response Card'.
  • Page 92: Define Your Printing System Default Settings

    About the default settings in Océ Express WebTools Define your Printing System Default Settings About the default settings in Océ Express WebTools Definition Before you send jobs to the printer, remember the following: The values defined in Océ Express WebTools are default values for the general system behavior.
  • Page 93: Set Another Language For Océ Express Webtools

    Set another language for Océ Express WebTools Set another language for Océ Express WebTools Introduction The language setting of the Internet browser you use defines the language of Océ Express WebTools. The following languages are supported: Dutch, UK English, German, French, US English, Spanish, Danish, Italian, Swedish, Norwegian, Finnish, Portuguese, Polish, Hungarian, Czech, Japanese, Simplified Chinese, Traditional Chinese, Russian and Korean.
  • Page 94 Set another language for Océ Express WebTools Note: It is possible that the internet options are put under a different menu, depending on the ® Microsoft Internet Explorer version you use. Note: ® The options menu may be found under a different menu, depending on the Mozilla Firefox version you use.
  • Page 95: How To Edit A Setting

    How to edit a setting How to edit a setting Introduction In Océ Express WebTools, you can make settings to personalise your printing system. Browse to the settings group you want to edit, for example 'Preferences' - 'System prop- erties' - 'Regional settings'. Click directly on the value of a setting if you want to edit a single setting click 'Edit' in the settings group bar to access a window with all settings if you want to edit more settings in the group.
  • Page 96: View And Check The Settings

    View and check the settings View and check the settings Introduction In Océ Express WebTools you can view and check your settings. You can also check which settings are no longer set to the factory default value. How to view and check the settings Open the 'Configuration' tab or the 'Preferences' tab.
  • Page 97: Save The Settings In A File

    Save the settings in a file Save the settings in a file Introduction Save the settings and the values that you configured in the Océ Express WebTools in a file. Save the settings in a file to duplicate the settings very easily to another printer of the same type.
  • Page 98: Load The Settings From A File

    Load the settings from a file Load the settings from a file Introduction Load the settings and the values for Océ Express WebTools from a file. Load the settings from a file to duplicate them to another printer of the same type. Note: Not all settings are stored in the settings file.
  • Page 99: Restore The Factory Defaults

    Restore the factory defaults Restore the factory defaults Introduction Sometimes you want to go back to the initial settings. You can restore the factory default settings in Océ Express WebTools. How to restore the factory defaults Note: For this procedure, you need to log in as a Key Operator. Open the 'Configuration' tab or the 'Preferences' tab.
  • Page 100: Set The Print Job Default Settings

    Set the print job default settings Set the print job default settings Definition In Océ Express WebTools, you can configure the default values for the print job settings. When you optimize the print job default settings for your document, you get the best results.
  • Page 101 Set the print job default settings Setting Description 'Sheet delivery' • Select 'Top Delivery Tray (TDT)' to default deliver your output in the Top Delivery Tray. • Select 'External output (back)' to default deliver your output at the back of the printer. Also select this option if you use the optional 'Receiving rack (basket)' or a folder.
  • Page 102: Set The Print Job Default

    Set the print job default settings Setting Description 'Cut method' • Select 'Standard' to cut the print at a standard media size (DIN, ANSI etc.). • Select 'Synchro' to cut the print at the end of the image. • Select 'Custom' (numeric) to cut the print at a specific length.
  • Page 103: Set The Print Job Default

    Set the print job default settings Setting Description 'Alignment' Select any of the options to define where to align the image on the media. For more information, see ‘Set the 'Alignment' mode ’ on page 183. 'Horizontal shift' Define how much you want the image to shift horizontally in the chosen alignment position.
  • Page 104: Set The Copy Job Default Settings

    Set the copy job default settings Set the copy job default settings Definition In Océ Express WebTools, you can configure the default values for the copy job settings. When you optimize the copy job default settings for your document, you get the best results.
  • Page 105: Set The Scan Job Default Settings

    Set the scan job default settings Set the scan job default settings Definition In Océ Express WebTools, you can configure the default values for the scan job settings. When you optimize the scan job default settings for your document, you get the best re- sults.
  • Page 106 Set the scan job default settings Setting Description 'Start value for ### in Fill in the number that replace the # hashes in the name. the scan file name' The number increases after each scan. 'File name for scan to Fill in the scan filename used for scans to the Smart Inbox.
  • Page 107: Manage Jobs On Your Printing System

    The 'Smart Inbox' and the Queue concept Manage Jobs on your Printing System The 'Smart Inbox' and the Queue concept Definition You can use the 'Smart Inbox' for customized job management. Concept The Jobs Queue The Smart Inbox Metaphor Production belt Personal mailboxes User intention •...
  • Page 108 The 'Smart Inbox' and the Queue concept jobs, it is only visible on your local browser. When you send a print job to the printer, the user panel will also display the Smart Inbox. • An operator can create Smart Inboxes for scan jobs. The operator can create these Smart Inboxes in Océ...
  • Page 109: The 'Smart Inbox' And The Queue

    The 'Smart Inbox' and the Queue concept Note: Only one user can save a scan job at a time. If several users save a scan job, the downloads will take place one after the other. If a dialog to select the save location is open, no download will start.
  • Page 110: The 'Smart Inbox' And The Queue

    The 'Smart Inbox' and the Queue concept 'Delete' To delete a job from the queue, select the job and click 'Delete'. Retry To retry to send a job, select the job and click Retry. Send to To send a job to a new destination, select the job and click Send to. Then select the des- tination.
  • Page 111: Use Smart Inboxes In A Multiple-User Environment

    Use Smart Inboxes in a multiple-user environment Use Smart Inboxes in a multiple-user environment Introduction A multiple-user environment is a work environment in which users send jobs to the printer directly and collect their own prints. In this environment, it is important for a user to have easy access to personal jobs.
  • Page 112 Use Smart Inboxes in a multiple-user environment Setting Value 'Keep copies of local print jobs in the Smart Inbox' 'Default destination of print jobs' 'To queue and Smart Inbox' 'Expiration timeout for Smart Inbox jobs' For example: 48 hours 'Expiration timeout for Smart Inbox copy For example: 48 hours and scan jobs' 'Default Smart Inbox'...
  • Page 113: Use Smart Inboxes In A Repro Environment

    Use Smart Inboxes in a repro environment Use Smart Inboxes in a repro environment Introduction A repro environment is a work environment where a repro operator handles all the jobs. In this environment the repro operator can use the 'Smart Inbox' to organize his daily work.
  • Page 114 Use Smart Inboxes in a repro environment Setting Value 'Keep copies of local print jobs in the Smart Inbox' 'Default destination of print jobs' 'Only to Smart Inbox' 'Expiration timeout for Smart Inbox jobs' For example: 48 hours 'Expiration timeout for Smart Inbox copy For example: 8 hours and scan jobs' 'Default Smart Inbox'...
  • Page 115: Use Smart Inboxes In A Multiple-User And Repro Environment

    Use Smart Inboxes in a multiple-user and repro environment Use Smart Inboxes in a multiple-user and repro environment Introduction A multiple-user and repro environment is a work environment in which users send jobs directly and collect their own prints at the printer. The system is also used by a repro operator.
  • Page 116 Use Smart Inboxes in a multiple-user and repro environment Setting Value 'Display a view on all Smart Inbox jobs' 'Override destination of print jobs' 'Only to Smart Inbox' 'Keep completed jobs in the Smart Inbox' 'Keep copies of local print jobs in the Smart Inbox' 'Default destination of print jobs' 'To queue and Smart Inbox'...
  • Page 117: Create And Open A Smart Inbox For Print Jobs

    Create and open a Smart Inbox for print jobs Create and open a Smart Inbox for print jobs Introduction There a two ways to create and open a Smart Inbox for print jobs in Océ Express WebTools: • In the Smart Inbox section under the 'Jobs' tab. •...
  • Page 118 Create and open a Smart Inbox for print jobs Smart Inbox for print jobs in Océ Publisher Express A user can open or create a Smart Inbox in Océ Publisher Express: Select the 'Jobs' tab. Click on 'Create new job' in the Océ Publisher Express section. In the 'Workflow' section, click on the Smart Inbox field to open a drop-down list with the Smart Inboxes available on your system that contain one or more jobs.
  • Page 119: Create And Open A Smart Inbox For Scan Jobs

    Create and open a Smart Inbox for scan jobs Create and open a Smart Inbox for scan jobs Introduction In addition to the Smart Inboxes for print jobs, you can also create Smart Inboxes for scan jobs. You can create a Smart Inbox for scan jobs under the 'Configuration' tab. The Smart Inbox for scan jobs is present as a scan location on the user panel.
  • Page 120 Create and open a Smart Inbox for scan jobs Enter a 'Description'. Click OK to confirm. Result The Smart Inbox is now displayed in the Smart Inbox section and is visible on the user panel as a location. Chapter 3 - Define your Workflow with Océ Express WebTools Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 121: Store Print, Copy And Scan Jobs In The Smart Inbox

    Store print, copy and scan jobs in the Smart Inbox Store print, copy and scan jobs in the Smart Inbox Introduction In Océ Express WebTools, you can store your jobs in the Smart Inbox temporarily. This way you can manage your jobs better and reprint any job you like. Note: Storing jobs in the Smart Inbox is temporary.
  • Page 122 Store print, copy and scan jobs in the Smart Inbox Store scan jobs Open the 'Preferences' - 'System properties' tab. In the 'Job management' section, click on the 'Keep copies of scanned jobs in the Smart Inbox'. Check the box to enable the setting. Click OK.
  • Page 123: Close Or Delete A 'Smart Inbox

    Close or delete a 'Smart Inbox' Close or delete a 'Smart Inbox' Introduction In Océ Express WebTools, you can also close or delete Smart Inboxes. • You can close the Smart Inbox for print jobs on your browser in the Smart Inbox section.
  • Page 124: Configure Your Network And Security Settings

    Configure the network settings in Océ Express WebTools Configure your Network and Security Settings Configure the network settings in Océ Express WebTools Introduction Some of the network settings are configured during the installation of your system. If you want to change the initial configuration or if you want to define more network settings, you can do so under the 'Configuration' tab.
  • Page 125: Access And Passwords

    User roles and authorizations Access and Passwords User roles and authorizations Introduction You can view all settings in Océ Express WebTools, but when you want to edit a setting a message appears. This message indicates that the setting is password protected. You must log in with a password to change a setting.
  • Page 126: Log In As An Authorized User

    Log in as an authorized user Log in as an authorized user Purpose In order to have write access for certain settings, you must log in as an authorized user There are three user roles: System Administrator, Key Operator and Power User. They have authorization to edit specific groups of settings.
  • Page 127: Change The Password For Authorized Users

    Change the password for authorized users Change the password for authorized users When to do For security reasons it is advisable to periodically change the password for the three access modes (Key Operator, System Administrator, Power User) in Océ Express WebTools. Attention: Handle and store all passwords securely and with care.
  • Page 128: Shut Down Or Restart The System

    Shut down or restart the system Shut down or restart the system Note: For this procedure, you need to log in as a System Administrator. To remotely shut down the printing system, you can click on 'Shut down' in the 'Support' tab of Océ...
  • Page 129: Secure Protocols

    Define the IP type Secure Protocols Define the IP type Introduction In addition to IPv4, the printer also supports IPv6. You can choose to use either IPv4 or IPv6, but Océ Express WebTools also allows you to use both simultaneously. For more information on the differences between IPv4 and IPv6, please consult the Connectivity manual.
  • Page 130: Enable Access Control

    Enable Access control Enable Access control Introduction If you want to control access to your printer, you need to enable access control in Océ Express WebTools. With access control enabled, you are able to choose up to five hosts who are allowed to communicate with the printer through your network. This amount of hosts allows for flexible configuration.
  • Page 131: Access Control And Ipsec Settings

    Access control and IPsec settings Access control and IPsec settings Introduction When access control is enabled, you can edit the access control settings. Note: Be sure to set a password for changing the network settings. With this password you can reset the network settings from the user panel in case you get locked out of the system.
  • Page 132 Access control and IPsec settings Note: For more details on these settings, please consult the Security manual. Chapter 3 - Define your Workflow with Océ Express WebTools Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 133: Remote Security

    Remote security Remote security Introduction By default, the first certificate delivered for the use of HTTPS is an Océ self-signed cer- tificate. To ensure a fully trusted authentication, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate the certificates.
  • Page 134: Remote Security: Generate A Ca-Signed Certificate Request

    Remote security: generate a CA-signed certificate request Remote security: generate a CA-signed certificate request Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a cer- tificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
  • Page 135 Remote security: generate a CA-signed certificate request Result The web server generates a certificate request. The content of the request is displayed (plain text). Example (fake request): -----BEGIN NEW CERTIFICATE REQUEST----- MIIBvDCCASQAwfDELMAkGA1UEBMCRlIxDDAKBgNVBAgTA0lERjEQ- MA4GA1UEBxMHQ1JFVEVJ TDEBEGA1UEChMKT2NlIFBMVCBTQTEMMAoGA1UECxMDU05TMSowKAY- DVQQDEyF0ZHM3MDAtNzQw LnNucy5vY2VjcmV0WlsLm9jZS5uZwgZ8wDQYJKoZIhvcNAQEBBQADgY0AMIG- JAoGBAJ2NKQMd HjiDZ1khzTJTORxHqjKl3AtE3PXqRsiHouTH5JTceYtaBjCnxCJ4pGKY5iKN8KJi- JuZG8PHxY7o W/+zpvxN2VtX7TcyTAvyCThUwL+cqo75tvODo5HM- CUa2sLdl8GO9WMLpgZkxH5KzIiO+LcI4 yQbqhENynywS0C2ObX- Cq3yksF74+XIO0swhoA2yfDp4T+LuF3wxys8lUH3ZhhkOYg==...
  • Page 136: Remote Security: Import A Ca-Signed Certificate

    Remote security: import a CA-signed certificate Remote security: import a CA-signed certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a cer- tificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools, you can generate a certificate request yourself or you can import a predefined certificate via your computer or network.
  • Page 137 Remote security: import a CA-signed certificate Import the 'CA-signed certificate' Follow steps 1 and 2 from the first procedure again, then: Select 'CA-signed certificate'. Browse to the certificate file. Select "Yes" to validate the certificate against Java root certificates and click "Import". When the message 'Certificate successfully imported.' pops up, restart the controller.
  • Page 138: E-Shredding

    Enable or disable the e-shredding function E-shredding Enable or disable the e-shredding function Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from recovering deleted jobs. When the e-shredding function is enabled, you can select an e-shredding algorithm. You can enable the e-shredding function in Océ...
  • Page 139: Select The E-Shredding Algorithm

    Select the e-shredding algorithm Select the e-shredding algorithm Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can select one of the following algorithms: • 'Gutmann'. All jobs on the system are erased in 35 overwrite passes. •...
  • Page 140: Specify The Number Of Overwrite Passes

    Specify the number of overwrite passes Specify the number of overwrite passes Introduction The e-shredding function allows you to erase jobs from the system. This prevents unau- thorized people from accessing deleted jobs. You can manually enter the required number of overwrite passes.
  • Page 141: Configure The Presets And Stamping

    What you need to know about presets Configure the presets and stamping What you need to know about presets Definition Job presets enable you to easily perform print, copy and scan jobs that you do very often. Presets on the user panel With a preset, you can predefine the settings you need for a job.
  • Page 142: Set The Copy Presets

    Set the copy presets Set the copy presets Introduction With a preset, you can predefine the settings you need for a copy job. In Océ Express WebTools, you can make different preset settings: • You can choose the default presets from a list of predefined presets. The default presets are used when you press the green button without making additional settings on the user panel.
  • Page 143 Set the copy presets Illustration Define the default preset In Océ Express WebTools: Open the 'Preferences' - 'Copy job defaults' tab. Under 'User panel configuration: Default presets for copy' select the preset category you want to change, for example 'Default layout preset'. Select the setting you want to use as the default preset, for example 'Half size'.
  • Page 144 Set the copy presets Select the preset category you want to make a custom preset in and click on "Edit", for example 'Custom image preset for copy'. Fill in a name and description that will be used for the preset on the user panel. Select the settings you want to use for the custom preset, for example choose to set 'Original type' to 'Blueprint', and 'Stamping' to 'On'.
  • Page 145: Set The Scan Presets

    Set the scan presets Set the scan presets Introduction With a preset, you can predefine the settings you need for a scan job. In Océ Express WebTools, you can make different preset settings: • You can choose the default presets from a list of predefined presets. The default presets are used when you press the green button without making additional settings on the user panel.
  • Page 146 Set the scan presets Illustration Define the default preset In Océ Express WebTools: Open the 'Preferences' - 'Scan job defaults' tab. Under 'User panel configuration: Default presets for scan' select the preset category you want to change, for example 'Default file type preset'. Select the setting you want to use as the default preset, for example ' JPEG '.
  • Page 147 Set the scan presets Select the preset category you want to make a custom preset in and click on "Edit", for example 'Custom image preset for scan'. Fill in a name and description that will be used for the preset on the user panel. Select the settings you want to use for the custom preset, for example choose to set 'Original type' to 'Photo' and set 'Background compensation' to 'On'.
  • Page 148: Set The Print Presets

    Set the print presets Set the print presets Introduction With a preset, you can predefine the settings you need for a print job. In Océ Express WebTools, you can make different preset settings: • You can choose the default presets from a list of predefined presets. The default presets are used when you press the green button without making additional settings on the user panel.
  • Page 149 Set the print presets Illustration Define the default preset In Océ Express WebTools: Open the 'Preferences' - 'Print job defaults' tab. Under 'User panel configuration: Default presets for print' select the preset category you want to change, for example 'Default layout preset'. Select the setting you want to use as the default preset, for example 'Half size'.
  • Page 150 Set the print presets Select the preset category you want to make a custom preset in and click on "Edit", for example 'Custom image preset for print'. Fill in a name and description that will be used for the preset on the user panel. Select the settings you want to use for the custom preset, for example choose to set 'Print quality' to 'Photo'.
  • Page 151: Create A Stamp

    Create a stamp Create a stamp Introduction In the custom preset section of the 'Copy job defaults' in Océ Express WebTools, you can enable the stamp functionality. Under the 'Stamping' tab you can create your own predefined stamp. Note: For more information, on how to enable a stamp, see ‘Set the copy presets’...
  • Page 152 Create a stamp Enter the 'Horizontal shift' and 'Vertical shift' in mm to specify the position you have chosen at step 5. Select the color of the stamp. Note: Most settings are optional, so you do not have to enter all settings if it is not necessary. Result Your stamp is created.
  • Page 153: Configure External Locations

    Configure your locations Configure External Locations Configure your locations Introduction On the user panel, you can find a list of locations you can scan to and print from. You can send scanned files to this location for storage or save files at this location and later send them to the printer.
  • Page 154: Enable Or Disable Usb

    Enable or disable USB Enable or disable USB Introduction If you want to use USB as a location, you have to make settings for USB first. You can make the settings in Océ Express WebTools. Illustration Make settings for USB Open the 'Configuration' - 'External locations' tab.
  • Page 155 Enable or disable USB Result If you enable USB and insert a USB on the user panel, the external USB location can be used via the user panel and in Océ Express WebTools. If you disable USB, USB cannot be used as an external location. Chapter 3 - Define your Workflow with Océ...
  • Page 156: Create An External Location

    Create an external location Create an external location Introduction You can create an external location with Océ Express WebTools. Before you begin Note: Make sure you enable 'SMB' protocol. Note: Make sure you enable 'FTP' under the 'Configuration' - 'Connectivity' tab. Note: Make sure the URL for 'WebDAV' and 'Eneo' is not blocked.
  • Page 157 Create an external location Enter the 'Username': the user name gives access to the external location. The user must at least have read and write permissions for the external location. For SMB destinations, the format must be as follows: Local user name: “IPaddress\user- name”...
  • Page 158: Error Messages When Validation Fails

    Error messages when validation fails Error messages when validation fails Error messages and solutions When you create your external location, the system validates the location. The system checks the following aspects: • Check the remote folder syntax. • Check the validity of the hostname. •...
  • Page 159 Error messages when validation fails Message on the User Possible Solution Panel 'The remote hostname For FTP and SMB: cannot be resolved.' • Check whether the hostname is OK. • Check whether the printer is connected to customer's network. • Check the network settings of the printer in Océ...
  • Page 160 Error messages when validation fails Message on the User Possible Solution Panel The remote host is not For FTP: accessible • Check whether the FTP protocol is enabled on the re- mote host. • Check whether the customer network security policy (firewall/switch) allows FTP ports.
  • Page 161 Error messages when validation fails Message on the User Possible Solution Panel 'The test of the external • Restart the system and try again. location cannot be per- • For Eneo and WebDAV: formed: an internal er- - Check the URL syntax entered in the path setting. ror has occurred.
  • Page 162: Configure The Printer Settings

    Configure the regional settings Configure the printer settings Configure the regional settings Purpose The regional settings are configured during the installation of your printer. If you want to change the initial configuration, you can do so in the 'Regional settings'. Define the regional settings for the printer in the following order: •...
  • Page 163: Configure The 'User Panel Timeout

    Configure the 'User panel timeout' Configure the 'User panel timeout' Introduction The printer user panel can automatically return to the home screen. If you disable this setting, the user panel display does not return to the home screen automatically. When to do Enable the setting and define a suitable time-out period that does not interfere with the print productivity.
  • Page 164: Configure Automatic Wake-Up

    Configure Automatic wake-up Configure Automatic wake-up Introduction You can use Automatic wake-up to start up the printer automatically each workday. The wake-up time and workdays are configurable. Illustration How to configure Automatic wake-up Open the 'Preferences' - 'System defaults' tab. Click on 'Edit' in the 'Printer properties' section or click on the 'Automatic on' setting.
  • Page 165: Configure The Sleep Mode Timeout

    Configure the sleep mode timeout Configure the sleep mode timeout Introduction The printer offers an energy save mode that you can use when the printer is idle for a defined period. The configuration of the timer prevents unnecessary power consumption. The printer uses minimal energy because the power supply of the printer is turned off.
  • Page 166: Configure The 'Media Request Timeout

    Configure the 'Media request timeout' Configure the 'Media request timeout' Introduction The operator panel displays a message with a media request when the requested media is not available on the printer. • If the 'Media request timeout' setting is disabled, the media request will be displayed on the operator panel until it is resolved.
  • Page 167: Configure The Media Sizes

    Configure the media sizes Configure the media sizes Introduction You can load various media sizes on the printer. In Océ Express WebTools, you can in- dicate the various media sizes to make them recognizable for the printer. Note: For this procedure, you need to log in as a System Administrator. How to define the media sizes In Océ...
  • Page 168: Configure The Pen Settings

    Configure the pen settings Configure the pen settings Introduction Normally, you define the pen settings in the application that you use to create a drawing with. If the pen settings are not defined in the application, the default pen settings in Océ...
  • Page 169: Configure Mobile Printing And Scanning

    Océ Mobile WebTools Configure Mobile Printing and Scanning Océ Mobile WebTools Introduction Océ Mobile WebTools provides the following functionalities: • Submit a print-ready file to the printer from a mobile device. • Save a scanned file from the printer on a mobile device. •...
  • Page 170 Océ Mobile WebTools • A compatible mobile operating system. • A compatible mobile web browser. Optionally: • A mobile file explorer application to print a stored file. • A mobile application to scan QR Code. How to use the functionality When you want to use Océ...
  • Page 171: Configure Océ Express Webtools Settings For A Mobile Connec- Tion

    Configure Océ Express WebTools settings for a mobile connection Configure Océ Express WebTools settings for a mobile con- nection Introduction If you want to give users easy access to Océ Mobile WebTools, the settings must first be configured. With the information, you can develop a 'Quick Response Card' to create easy access.
  • Page 172 Configure Océ Express WebTools settings for a mobile connection Note: If the printer is in a Windows domain network, enter the domain name in Océ Express WebTools: - Open the 'Configuration' - 'Connectivity' tab - Go to the 'Network adapter' section. Enter the domain name in the field 'Primary DNS suffix'.
  • Page 173: Generate The 'Quick Response Card

    Generate the 'Quick Response Card' Generate the 'Quick Response Card' Introduction If you want to give users easy access to the printer from their mobile devices, you can generate the 'Quick Response Card'. The 'Quick Response Card' contains all the infor- mation necessary to establish a connection between the mobile device and the printer.
  • Page 174 Generate the 'Quick Response Card' Illustration [126] Example of a QR Card Generate the 'Quick Response Card' In Océ Express WebTools on your computer: Open the 'Support' - 'About' tab. Click on 'Quick Response Card' in the 'Downloads' section. A new window opens: The 'Quick Response Card' is automatically generated and displayed in the window.
  • Page 175: Connect Your Mobile Device To Océ Mobile Webtools

    Connect your mobile device to Océ Mobile WebTools Connect your mobile device to Océ Mobile WebTools Introduction When you scan the QR Code or enter the printer's URL in the mobile web browser, you can connect to Océ Mobile WebTools. Before you begin •...
  • Page 176 Connect your mobile device to Océ Mobile WebTools Enter the printer's URL, displayed on the 'Quick Response Card'. For example: http://hostname(.com)/MobileWebTools. When requested, enter the password on the 'Quick Response Card' in order to connect. Connect to Océ Express WebTools using the IP address If permitted by the System Administrator, you can also access the extended Océ...
  • Page 177: Optimize Your Print Quality And Print Productivity

    Set the 'PDF transparency flattening' Optimize your Print Quality and Print Productivity Set the 'PDF transparency flattening' Introduction In Océ Express WebTools, you can select a setting to flatten transparency information in a PDF document before printing. The setting is used for PDF documents containing transparency information only.
  • Page 178: Set The 'Pdf Wipeout Correction

    Set the 'PDF wipeout correction' Set the 'PDF wipeout correction' Introduction The 'PDF wipeout correction' setting allows you to print PDF documents that contain solid black areas that block parts of the image. If you enable this setting, PDF documents are printed correctly but the processing of the PDF files is slower.
  • Page 179: Set The 'Long Plot Mode

    Set the 'Long plot mode' Set the 'Long plot mode' Introduction When the 'Long plot mode' setting is enabled, it allows you to print plots up to eight times longer than when the setting is disabled. For the printer to be able to print long prints, the print quality can be reduced. Note: For this procedure, you need to log in as a Key Operator.
  • Page 180: Set The 'Automatic Roll Switch

    Set the 'Automatic roll switch' Set the 'Automatic roll switch' Introduction In Océ Express WebTools, you can choose to enable or disable the 'Automatic roll switch' for the following purposes: • 'Enabled' Select this value when you have two media rolls that contain identical media: the same media type and size.
  • Page 181: Set The 'Spool Threshold

    Set the 'Spool threshold' Set the 'Spool threshold' Introduction If the job memory is full, the printer cannot receive new jobs. It is therefore to necessary to spool the memory. Use the 'Spool threshold' setting to define the spool capacity for your jobs.
  • Page 182: Set The 'Rotation' Mode

    Set the 'Rotation' mode Set the 'Rotation' mode Introduction If you want to turn an image, you can use the rotation settings. The setting allows you to turn the image according to predefined rotation values or you can let the printer perform the rotation automatically.
  • Page 183: Set The 'Alignment' Mode

    Set the 'Alignment' mode Set the 'Alignment' mode Introduction If you want shift the image on the sheet, you can change the alignment mode. With the alignment mode, you can also optimize the print productivity as you reduce the distance the print carriage has to travel.
  • Page 184: Set The Link Speed And Duplex Mode

    Set the link speed and duplex mode Set the link speed and duplex mode Introduction Use Océ Express WebTools to set the transmission speed and duplex mode for your network adapter. Before you begin Note: For this procedure, you need to log in as a Key Operator. Note: The list of values you can select depends on the network card type.
  • Page 185: Use The Printing System

    Chapter 4 Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 186: What You Need To Know Before You Start A Job

    What you need to know before you start a job What you need to know before you start a job Definition You can make a copy, scan or print job as intricate as you like. There are three general levels on which you can make changes to the job settings before you start a job: •...
  • Page 187 What you need to know before you start a job • Make sure that you define the correct job settings: for example, orientation, rotation and media type. Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 188: How To Feed An Original

    How to feed an original How to feed an original Introduction When you want to copy or scan, it is important to correctly feed the original in the printer. Attention: The scanner cannot scan an original that is thicker than 0.8 mm or rigid originals. When you use the carrier sheet that is available as an option, ensure that the combined thickness of both the document and carrier sheet does not exceed 0.8 mm.
  • Page 189 How to feed an original The scanner takes the original. The width of the original is automatically detected and displayed in the Smart Access. The live scan view displays the scanning process. Result Depending on the selected 'Original release mode' in Océ Express WebTools, the scanner holds or releases the original after the scan procedure.
  • Page 190: How To Auto-Feed An Original

    How to auto-feed an original How to auto-feed an original Introduction When you activate the auto-feed functionality, you do not need to use the green button every time you scan a document. This way, you improve your productivity. The scanner is activated automatically and releases the original after the scan procedure.
  • Page 191: How To Use The Carrier Sheet

    How to use the carrier sheet How to use the carrier sheet Introduction The carrier sheet can help you scan an original. The use of the carrier sheet depends on the condition of your original. When to do You can use the carrier sheet when you want to copy or scan: •...
  • Page 192 How to use the carrier sheet Note: The scanner will detect the width of the carrier sheet as the original width. The scanner takes the carrier sheet with the original. A copy or scan is made of your original. Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 193: Print Jobs - Job Submission Tools

    Use Océ Publisher Express to send a print job Print Jobs - Job submission tools Use Océ Publisher Express to send a print job Introduction Océ Publisher Express is a job submitter that is integrated in Océ Express WebTools. Note: When you use Océ...
  • Page 194 Use Océ Publisher Express to send a print job Illustration How to use Océ Publisher Express to send a print job Step Action Remarks Open the 'Jobs' tab, This tab displays the following. • The Océ Publisher Express section. • An overview of all jobs that are current- ly available in the Job and Scan Queues.
  • Page 195 Use Océ Publisher Express to send a print job Step Action Remarks Click on 'Add file' and use the You can print documents with the follow- Browse... button to select the ing data formats file you want to print. • - HP-GL - .hp, .hpg, .hpgl Repeat this action to add more •...
  • Page 196: Use The Smart Inbox To Send A Print Job

    Use the Smart Inbox to send a print job Use the Smart Inbox to send a print job Introduction If you have already added a job to the Smart Inbox in Océ Express WebTools, you can print this job via the Smart Inbox. Note: For more information on how to create a Smart Inbox, see ‘Create and open a Smart Inbox...
  • Page 197: Use Océ Publisher Select To Send A Print Job

    Use Océ Publisher Select to send a print job Use Océ Publisher Select to send a print job Definition Océ Publisher Select is a client application that allows you to create, preview, print and manage jobs in an intuitive way. Océ...
  • Page 198 Use Océ Publisher Select to send a print job Step Action Remarks Add the print files to the job The system immediately starts to interpret the file. It automatically selects the most appropriate media and orients the image on the media. Edit and adjust the document In the 'Edit Document Print Settings' print settings when needed...
  • Page 199: Use The Océ Wide Format Printer Driver For Microsoft Windows To Send A Print Job

    ® ® Use the Océ Wide format Printer Driver for Microsoft Windows to send a print job ® Use the Océ Wide format Printer Driver for Microsoft Win- ® dows to send a print job Introduction ® ® Océ provides the Océ Wide format Printer Driver for Microsoft Windows that allows you to send print jobs to your printer.
  • Page 200 ® ® Use the Océ Wide format Printer Driver for Microsoft Windows to send a print job Step Action Remarks Click 'Properties'. You can define the default print job settings in Océ Express WebTools. In the 'Image' tab click the 'More' button.
  • Page 201: Use The Océ Postscript

    ® Use the Océ PostScript 3 Driver to send a print job ® Use the Océ PostScript 3 Driver to send a print job Introduction ® Océ provides the Océ PostScript 3 Driver that allows you to send print jobs to your printer.
  • Page 202 ® Use the Océ PostScript 3 Driver to send a print job Step Action Remarks Activate the Océ Job Ticket to overrule the default values for the job settings. Check and change the Printer Features settings if necessary. Click 'OK' to send the print job to the Smart Inbox or the print queue.
  • Page 203: Use Océ Publisher Mobile To Send A Print Job

    Use Océ Publisher Mobile to send a print job Use Océ Publisher Mobile to send a print job Introduction Océ Publisher Mobile is an application that enables you to easily plot from an Océ system via your iPhone or iPad. All Océ...
  • Page 204 Use Océ Publisher Mobile to send a print job Step Action Remarks The detected printer, indicated with a If your printer is not detected, "Connection" icon, is added to your you can add it manually. printer list. Tap the "Add" printer button. From the printer list, select your printer.
  • Page 205 Use Océ Publisher Mobile to send a print job Step Action Remarks Define the print settings you need. Main settings you can select: • Media source • Scale • Folding Indicate the number of copies. Tap the green button Your job is sent to the printer. Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 206: Print From Your Mobile Device

    Print from your mobile device Print from your mobile device Introduction If you have access to Océ Mobile WebTools, you can print a file from your mobile device on the printer. Note: You can navigate in a file repository on your mobile device. If needed, install a file ex- plorer application.
  • Page 207 Print from your mobile device Go to the 'Print' section and select 'New job'. The 'Print job' window opens. Click on 'Select a file'. Browse to the file you want to print and click Open. Define the settings for your print job and click OK. After defining your settings, click on the printer icon in the upper right-hand corner.
  • Page 208: Use Ftp To Send A Print Job

    Use FTP to send a print job Use FTP to send a print job Introduction The printer supports printing through FTP. If you send your print job through FTP, the default Océ Express WebTools settings are leading. Note: You must enable printing through FTP in Océ Express WebTools. Note: For more information on how to create an external location via FTP on the user panel, ‘Create an external location’...
  • Page 209 Use FTP to send a print job Web browsers that support job submission through FTP Level of functionality Web browser Operation Supports drag and drop of ® Drag the jobs into the Microsoft Internet Ex- files 'Jobs' folder on the FTP plorer 6.0 (or higher) site of your printer.
  • Page 210: Use Lpr To Send A Print Job

    Use LPR to send a print job Use LPR to send a print job Introduction The printer supports printing through LPR. When you send your print job through LPR, the default Océ Express WebTools settings are leading. Note: You must enable printing through LPR in Océ Express WebTools. How to send a print job via LPR Type the following line command after the Command prompt: lpr -S <hostname or IP address>...
  • Page 211: Use The Cloud To Send A Print Job

    Use the cloud to send a print job Use the cloud to send a print job Introduction The cloud can be seen as a virtual network drive you use to send files to, but also to save and share files on. There are general cloud applications, such as SharePoint or applications via a HTTP URL, but companies can also use their own private and internal clouds.
  • Page 212: Basic Print Jobs - Default

    Do a default print job Basic Print Jobs - Default Do a default print job Introduction When you want to print a job and you do not make any settings, the default presets are used. You only use the Smart Access to start your job. You can see the presets that are used in the job settings section of your job.
  • Page 213 Do a default print job Select the location of your job. Default, the public Smart Inbox. The jobs are listed in a new window. Select your job from the list. Tap the green button next to the job settings. Result A print of your file is made.
  • Page 214: Direct Print

    Direct print Direct print Introduction When you want to do a default print job: • You can print with direct print. When you print with direct print, the print job is sent to the queue immediately. • You can print without direct print. When you print without direct print, you have to start the job locally at the printer.
  • Page 215 Direct print Go to the printer and open your Smart Inbox via the Smart Access on the user panel. Select your job in the Smart Inbox. Tap the green button to print your job. Result Collect your output at the printer. Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 216: Print From A Usb Mass Storage Device

    Print from a USB mass storage device Print from a USB mass storage device Introduction With the help of a USB mass storage device, you can perform print and scan jobs on the printer. When you want to print from a USB device: Insert a USB device into the USB port on the multi-touch user panel.
  • Page 217: Extended Print Jobs - Presets

    Print presets on the user panel Extended Print Jobs - Presets Print presets on the user panel Introduction When you do not make different settings in Océ Express WebTools, the printer uses the default presets for print, copy and scan jobs. Below the presets, you can use to change the settings for print jobs on the multi-touch user panel are listed.
  • Page 218: Extended Print Jobs - Advanced Settings

    Advanced settings for print jobs Extended Print Jobs - Advanced Settings Advanced settings for print jobs Introduction When you tap the 'Print' tile on the multi-touch user panel, you can make your own settings. In addition to the preset tiles, you can select the advanced settings under 'All settings'. These settings are used for extended print jobs.
  • Page 219 Advanced settings for print jobs Preset category: 'Layout' Setting Settings values Function 'Cut size' 'Cut method': When set to 'Synchro', the print is cut • 'Synchro' depended of the image. • 'Standard' When set to 'Standard', the print is cut •...
  • Page 220: Advanced Settings For Print

    Advanced settings for print jobs Setting Settings values Function 'Positioning' 'Alignment': 'Aligns the image on the media.' • 'Top left' • 'Top' • 'Top right' • 'Left' • 'Center' • 'Right' • 'Bottom left' • 'Bottom' • 'Bottom right' 'Horizontal shift' 'Shifts the image in the horizontal direc- tion (after alignment to one of the posi- tions given in 'Alignment').'...
  • Page 221: Advanced Settings For Print

    Advanced settings for print jobs Setting Settings values Function 'Scale' '1:1' Scales the image to the original size. 'Standard half size' Scales the image to half the media size present. 'Fit to media width' Scales the image to fit the media size you select from a list.
  • Page 222: Advanced Settings For Print

    Advanced settings for print jobs Preset category: 'Finishing' Setting Settings values Function 'Delivery' 'Top Delivery Tray' Location on top of the printer that de- posits the sheet face-down. Note: Not all media types can be deliv- ered to the 'Top Delivery Tray'. 'Back output' Location at the back of the printer that deposits the sheet face-up.
  • Page 223: Basic Copy Jobs - Default

    Advised settings for copy jobs Basic Copy Jobs - Default Advised settings for copy jobs Introduction A default copy job takes two steps: feed the original face up and tap the green button. When you change the presets or the advanced settings, it is an extended copy job. Recommended settings for copy jobs It is best to predefine the advised settings for copy jobs you do most often.
  • Page 224 Advised settings for copy jobs Original document Original type Remarks Blueprints with white lines 'Blueprint' The image is inverted, that on a blue background is white is converted to black. Note: For highlighting color on an otherwise monochrome original, select the listed original type and enable 'Color highlighting'.
  • Page 225: Do A Default Copy Job

    Do a default copy job Do a default copy job Introduction When you want to copy an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
  • Page 226 Do a default copy job The 'Copy' tile with the copy Smart Access is automatically selected on the user panel. Select the number of copies and tap the green button. Note: Tap on 'Release the original' under the Smart Access to release your original from the scanner.
  • Page 227: Extended Copy Jobs - Presets

    Copy presets on the user panel Extended Copy Jobs - Presets Copy presets on the user panel Introduction If you do not make different settings in Océ Express WebTools, the printer uses the default presets for print, copy and scan jobs. The presets you can use to change the settings for copy jobs on the multi-touch user panel are listed below.
  • Page 228: Make A Half Size Copy

    Make a half size copy Make a half size copy Introduction When you want to scale your original to a 50% copy, you can select a preset on the user panel. Make a half size copy Feed the original face up and centered on the original feeding table. Note: You do not need to center the original precisely.
  • Page 229: Copy By Set

    Copy by set Copy by set Introduction You can use the 'Create set' option to make multiple sets of copies. How to copy by set Feed the original face up and centered on the original feeding table. Note: You do not need to center the original precisely. The exact position of the original is au- tomatically detected by the scanner.
  • Page 230: Extended Copy Jobs - Advanced Settings

    Advanced settings for copy jobs Extended Copy Jobs - Advanced Settings Advanced settings for copy jobs Introduction When you tap the 'Copy' tile on the multi-touch user panel, you can make your own settings. In addition to the preset tiles, you can select the advanced settings under 'All settings'. These settings are used for extended copy jobs.
  • Page 231 Advanced settings for copy jobs Preset category:'Layout' Preset Settings values Function 'Cut size' 'Cut method': When set to 'Synchro', the print is cut • 'Synchro' depended of the image. • 'Standard' When set to 'Standard', the print is cut • 'Custom' to a standard media size.
  • Page 232 Advanced settings for copy jobs Preset Settings values Function 'Remove strip' 'Top' 'Erase a strip from the beginning of the original.' From 0 to 400 mm or 0 to 16". 'Bottom' 'Erase a strip from the bottom of the original.' From 0 to 400 mm or 0 to 16".
  • Page 233 Advanced settings for copy jobs Preset Settings values Function 'Positioning' 'Alignment': 'Aligns the image on the media.' • 'Top left' • 'Top' • 'Top right' • 'Left' • 'Center' • 'Right' • 'Bottom left' • 'Bottom' • 'Bottom right' 'Horizontal shift' 'Shifts the image in the horizontal direc- tion (after alignment to one of the posi- tions given in 'Alignment').'...
  • Page 234 Advanced settings for copy jobs Preset Settings values Function 'Scale' '1:1' Scales the image to the original size. 'To media size' Scales to the selected media width. 'To standard size' Scales the image to fit the media size you select from a list. 'Custom' Scales the image to a custom percentage.
  • Page 235 Advanced settings for copy jobs Preset category: 'Image' Preset Settings val- Settings values Function 'Original' 'Original type' 'Lines/text stan- Define the type of original you dard' use. For more information on 'Lines/text draft' choosing the correct original 'Colored original' type, see ‘Advised settings for copy 'Folded lines/text' jobs’...
  • Page 236 Advanced settings for copy jobs Preset Settings val- Settings values Function The width of the original is a standard size. Note: Depends on the media series defined in Océ Express WebTools 'Custom' The width of the original is a You can enter a size custom size.
  • Page 237 Advanced settings for copy jobs Preset Settings val- Settings values Function Image 'Color high- 'On' When enabled, all colored infor- lighting' 'Off' mation is printed darker on the original than black/gray informa- tion. For instance, marked or highlighted text becomes more visible.
  • Page 238 Advanced settings for copy jobs Preset Settings val- Settings values Function 'Area to 'Area to erase: From 0 to 914 mm 'The horizontal offset where the erase' X origin' or 0 to 36". erase area starts.' 'Area to erase: From 0 to 6000 'The vertical offset where the Y origin' mm or 0 to 250".
  • Page 239 Advanced settings for copy jobs Preset category: 'Finishing' Preset Settings values Function 'Delivery' 'Top Delivery Tray' Location on top of the printer that de- posits the sheet face-down. Note: Not all media types can be deliv- ered to the 'Top Delivery Tray'. 'Back output' Location at the back of the printer that deposits the sheet face-up.
  • Page 240: Make A Copy And Add A Strip

    Make a copy and add a strip Make a copy and add a strip Introduction When you make a copy, you can add a strip to a document. Use 'Cut size' to copy an original without a strip and add a strip to the copy. You can add a strip at the top or bottom of a copy.
  • Page 241 Make a copy and add a strip 'Add a leading strip' 'Add a trailing strip' Tap 'Add a leading strip' or 'Add a trailing strip' and define the values. Make your settings and tap 'OK'. Define the number of copies and tap the green button. Result The document is printed with a strip attached to the top or bottom.
  • Page 242: Make A Copy And Remove A Strip

    Make a copy and remove a strip Make a copy and remove a strip Introduction When you have an original with a strip, you can remove the strip from your copy. Use the option on the user panel to copy an original with a strip and remove the strip from the copy.
  • Page 243 Make a copy and remove a strip Result The printer copies the original without the defined strip. You can also use this setting to copy a specific area of the original. For more information, see ‘Make a copy of a specific area of an original’ on page 244.
  • Page 244: Make A Copy Of A Specific Area Of An Original

    Make a copy of a specific area of an original Make a copy of a specific area of an original Introduction You can make a copy of a specific area of an original. Use the option 'Remove strip' to copy a specific area. Before you begin When you remove a strip, make sure that you copy all the required information.
  • Page 245 Make a copy of a specific area of an original Result The printer copies a specific area of the original. Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 246: Make A Copy And Remove A Specific Area Of An Original

    Make a copy and remove a specific area of an original Make a copy and remove a specific area of an original Introduction You can make a copy and delete a specific area of an original. You can use two settings: 'Area to erase: width' and 'Area to erase: length' to define the dimensions of the delete area.
  • Page 247: Make A Copy And Scale To Another Size

    Make a copy and scale to another size Make a copy and scale to another size Introduction When you want to scale your copy to another size, you can make changes under the ad- vanced settings. With the custom setting, you can choose any scale percentage you want between the range of 10 - 1000%.
  • Page 248 Make a copy and scale to another size Result A copy of the original, scaled with your percentage, is made. Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 249: Make A Copy On A Cut Sheet

    Make a copy on a cut sheet Make a copy on a cut sheet Introduction You can copy on cut sheet media if the required media type or size is not available on the media rolls of the printer. How to copy on a cut sheet Feed the original face up and centered on the original feeding table.
  • Page 250 Make a copy on a cut sheet Place the cut sheet media on the media bypass of the printer. Note: Use the media size indication on the media bypass to align the cut sheet media correctly. If you use a B1 media size (707 mm), you must align the cut sheet media with the A1 indent.
  • Page 251: Make A Copy With A Stamp

    Make a copy with a stamp Make a copy with a stamp Introduction A stamp is a mark you can put on every copy. Before you begin To enable the stamp functionality, you must first create a stamp in Océ Express WebTools. For more information on how to do this, see ‘Create a stamp’...
  • Page 252: Basic Scan Jobs - Default

    Advised settings for scan jobs Basic Scan Jobs - Default Advised settings for scan jobs Introduction A default scan job takes three steps: feed the original face up, select the location in the scan Smart Access and tap the green button. When you change the presets or the advanced settings, it is called an extended scan job.
  • Page 253 Advised settings for scan jobs Original document Original type Remarks Dark originals and dark 'Dark original' The renewed 'Dark origi- transparent originals nal' setting is best for all CAD originals with vary- ing background. Diazo copies / "Chinese 'Dark original' blueprints"...
  • Page 254: Do A Default Scan Job

    Do a default scan job Do a default scan job Introduction When you want to scan an original and you do not make any settings, the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
  • Page 255 Do a default scan job Select the 'Scan' tile on the user panel. The scan Smart Access is visible. Select the preferred location in the Smart Access and tap the green button. Note: When you do not select a location, the file is sent to the public Smart Inbox. Note: Tap on 'Release the original' under the Smart Access to release your original from the scanner.
  • Page 256: Extended Scan Jobs - Locations And Presets

    Scan presets on the user panel Extended Scan Jobs - Locations and Presets Scan presets on the user panel Introduction If you do not make different settings in Océ Express WebTools, the printer uses the default presets for print, copy and scan jobs. The presets you can use to change the settings for scan jobs on the multi-touch user panel are listed below.
  • Page 257: Scan A Photo To 'Jpeg' Format

    Scan a photo to 'JPEG' format Scan a photo to 'JPEG' format Introduction When you want to scan a photo to 'JPEG' format, you can select the presets on the user panel. Feed the original face up and centered on the original feeding table. Note: You do not need to center the original precisely.
  • Page 258: Scan Cad Color To 'Tiff' Format

    Scan CAD color to 'TIFF' format Scan CAD color to 'TIFF' format Introduction When you want to scan a CAD colour to 'TIFF' format, you can select the presets on the user panel. Feed the original face up and centered on the original feeding table. Note: You do not need to center the original precisely.
  • Page 259 Scan CAD color to 'TIFF' format Result A scan to 'TIFF' file is made and sent to your preferred location. As default, you can find your file in the public Smart Inbox in Océ Express WebTools. Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 260: Scan To A Usb Mass Storage Device

    Scan to a USB mass storage device Scan to a USB mass storage device Introduction When you insert a USB device in the user panel, you can scan to USB. Before you begin Before you scan to USB, make sure the right functionalities are enabled. For more infor- mation, see ‘Enable or disable USB’...
  • Page 261: Scan To An External Location

    You only use the Smart Access to submit your job. In the Smart Access, you can select the location you want to send your scan to. With the Océ PlotWave 340/360 printer, you can use the following external location types: •...
  • Page 262 Scan to an external location Select the 'Scan' tile on the user panel. The scan Smart Access is visible. Select the preferred location in the Smart Access. Tap the 'Scan' tile once more if you want to change the settings. Tap the green button.
  • Page 263: Scan To A Smart Inbox And Collect Your File

    Scan to a Smart Inbox and collect your file Scan to a Smart Inbox and collect your file Introduction When you scan a document on the printer, the public Smart Inbox is the default location you scan to. You can also choose another Smart Inbox as your location in the Smart Access of the user panel.
  • Page 264 Scan to a Smart Inbox and collect your file Select the 'Scan' tile on the user panel. The scan Smart Access is visible. Select the preferred Smart Inbox in the Smart Access. Tap the 'Scan' tile once more if you want to change the settings. Tap the green button.
  • Page 265 Scan to a Smart Inbox and collect your file In the Smart Inbox, select your job. In the bar above, select 'Send to...' to send your job to the destination you want to save it in. Or select 'Save' to save your job locally. Result Your scanned file is saved at the preferred destination.
  • Page 266: Save A Scanned Document On Your Mobile Device

    Save a scanned document on your mobile device Save a scanned document on your mobile device Introduction If you have access to Océ Mobile WebTools, you can scan a document from the printer and save it on your mobile device. Before you begin Make sure you have a working connection.
  • Page 267: Extended Scan Jobs - Advanced Settings

    Available settings for scan jobs Extended Scan Jobs - Advanced Settings Available settings for scan jobs Introduction When you tap the 'Scan' tile on the multi-touch user panel, you can make your own settings. In addition to the preset tiles, you can select the advanced settings under 'All settings'. These settings are used for extended copy jobs.
  • Page 268 Available settings for scan jobs Preset: 'File type' Setting Settings val- Settings values Function 'File type' Type 'TIFF' 'The file type of the scanned im- 'TIFF multipage' age. The list of file types depends 'PDF' on scan to color, grayscale, or 'PDF multipage' black-and-white: CALS is only 'PDF/A'...
  • Page 269 Available settings for scan jobs Preset: 'File size' Setting Settings values Function 'Resolution' '100' 'The resolution of the scanned image in '200' dpi.' '300' '400' '600' Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 270 Available settings for scan jobs Setting Settings values Function 'Remove strip' 'Top' 'Erase a strip from the beginning of the original.' From 0 to 400 mm or 0 to 16". 'Bottom' 'Erase a strip from the bottom of the original.' From 0 to 400 mm or 0 to 16".
  • Page 271 Available settings for scan jobs Preset: 'Image' Setting Settings val- Settings values Function 'Original' 'Original type' 'Lines/text stan- Define the type of original you dard' use. For more information on 'Folded lines/text' choosing the correct original 'Colored original' type, see ‘Advised settings for scan 'Artwork' jobs’...
  • Page 272 Available settings for scan jobs Setting Settings val- Settings values Function The width of the original is a standard size. Note: Depends on the media series defined in Océ Express WebTools 'Custom' The width of the original is a You can enter a size custom size.
  • Page 273 Available settings for scan jobs Setting Settings val- Settings values Function Image 'Color high- 'On' When enabled, all colored infor- lighting' 'Off' mation is printed darker on the original than black/gray informa- tion. For instance, marked or highlighted text becomes more visible.
  • Page 274: File Type

    'File type' 'File type' Depending on the color mode and file type you select, the values for the compression mode and organization change. For some file types and some situations, the compression and organization settings cannot be set. The list below helps you to define the correct file type and color mode, and shows you which compression and organization settings are possible.
  • Page 275 'File type' Color mode: Grayscale 'Color' mode 'File type' 'Organization' 'Compression' 'JPEG quality' 'Grayscale' 'TIFF' 'Raw' 'LZW' Not applicable 'TIFF multi- 'Striped' 'Packbits' page' 'Tiled' 'None' 'PDF' Not applicable 'Flate' Not applicable 'PDF multi- 'LZW' page' 'None' 'JPEG' 'Maximum' 'High' 'Medium' 'Low' 'PDF/A'...
  • Page 276 'File type' Color mode: Black and White 'Color' mode 'File type' 'Organization' 'Compression' 'JPEG quality' 'Black&white' 'TIFF' 'Raw' 'Group 4' Not applicable 'TIFF multi- 'Striped' 'Group 3' page' 'Tiled' 'Packbits' 'None' 'PDF' Not applicable 'Group 4' Not applicable 'PDF multi- 'Flate' page' 'LZW'...
  • Page 277: Make A Scan And Remove A Strip

    Make a scan and remove a strip Make a scan and remove a strip Introduction If you have an original with a strip, you can remove the strip from your scanned file. Use the option 'Remove strip' on the user panel to scan an original with a strip and remove the strip from the file.
  • Page 278 Make a scan and remove a strip Select'Top', 'Bottom', 'Left' or 'Right' and define the values. Make your settings and tap 'OK'. Tap the green button. Result The printer scans the original to file without the defined strip. The file is sent to your preferred location.
  • Page 279: Pause, Stop Or Clear The System

    Pause, resume or stop an active job Pause, Stop or Clear the System Pause, resume or stop an active job Introduction If you want to pause, resume or stop an active job there are several things you can do. How to 'Pause' or 'Resume' an active print job Action Steps 1.'Pause'...
  • Page 280 Pause, resume or stop an active job How to stop an active print job in Océ Express WebTools Step Action Result Open the 'Jobs' tab. In the 'Jobs - Queue' section tick the box The system aborts and deletes in front of the job you want to delete and the job.
  • Page 281: Clear The System

    Clear the system Clear the system When to do On the printer user panel, you can remove all print and copy jobs from the system. How to clear the system On the multi-touch user panel: Tap the 'System' thumbnail in the dynamic bar. A new window opens. In the 'Setup' list in the bottom right corner of the screen, select 'Clear system'.
  • Page 282 Clear the system Chapter 4 - Use the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 283: Maintain The Printing System

    Chapter 5 Maintain the Printing Sys- Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 284: Update Your System

    Update the system software Update your System Update the system software Introduction Océ Express WebTools offers an option to update the system software. You can find these settings under the 'Support' - 'Update' tab. The update option has the following functionalities: •...
  • Page 285 Update the system software You must wait approximately 15 minutes for the files to upload. The progress bar, at the bottom of the page, indicates the progress. When the upload is finished, click 'Ok'. A dialog window appears. Click on 'Ok' to start the installation. When you do this, a warning message is displayed. The user panel now displays the message 'Do not switch off the system.', 'The system is installing the software.', 'This may take a while.'.
  • Page 286: Move The Printing System

    Turn off the printing system Move the Printing System Turn off the printing system Introduction When you want to turn off the printing system completely, you have to take a few steps. Use the on / off button at the front of the printer to turn the printing system off. The lighted button starts to blink.
  • Page 287 Turn off the printing system Turn off the power switch at the back of the printing system (A). Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 288: Disconnect The Network Cable And The Mains Supply Cable

    Disconnect the network cable and the mains supply cable Disconnect the network cable and the mains supply cable Attention: Make sure the main power switch (A) is in 'off' position. Disconnect the network cable from the network connection at the back of the printer (C).
  • Page 289: Move And Re-Adjust The Printing System

    Move and re-adjust the printing system Move and re-adjust the printing system Introduction If you move the printing system to a new location, you must check if it needs readjustment to ensure the best output quality. You need two tools for the adjustment procedure. You can find these tools behind the lower right front cover.
  • Page 290 Move and re-adjust the printing system Pull firmly to open the media drawer. Slide the lower left front cover (1) to remove it. Check if the level indicator arrow is exactly on the middle of the marker. If no, continue with step 5. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 291: Move And Re-Adjust The Printing

    Move and re-adjust the printing system If yes, continue with step 9. Slide the lower right front cover (11) to remove it and get access to the tools you need for the adjustment procedure. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 292: Move And Re-Adjust The Printing

    Move and re-adjust the printing system Loosen the nut with the key wrench. Use the Allen wrench to adjust the level until the level indicator arrow is exactly on the middle of the marker. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 293: Move And Re-Adjust The Printing

    Move and re-adjust the printing system Lock the nut with the key wrench. Place the lower left front cover back. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 294: Move And Re-Adjust The Printing

    Move and re-adjust the printing system Place the tools and the lower right front cover back. Close the media drawer. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 295: Connect The Mains Supply Cable And The Network Cable

    Connect the mains supply cable and the network cable Connect the mains supply cable and the network cable Attention: Make sure the power switch(B) is in the off position. Plug the power supply cable into the power connection at the back of the printer (A) (on the left-hand side).
  • Page 296: Switch On The Printing System

    Switch on the printing system Switch on the printing system Attention: Make sure the power supply cable (A) is plugged in. Attention: Make sure the network cable (C) is plugged in. Switch on the power switch at the back of the printing system (B). [240] The power switch at the back of the printer.
  • Page 297: Replace The Media

    The media drawer Replace the Media The media drawer Illustration Component - function table Component Description / Function roll holder Carries the media roll media roll 1 Media placed on roll holder in first position. media roll 2 (optional) Media placed on roll holder in second position. Note: The scanner calibration sheet is located at the back of roll 2.
  • Page 298 The media drawer Component Description / Function clean cut button Button used to trim a strip of a new or damaged media roll. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 299: Remove A Media Roll

    Remove a media roll Remove a media roll Attention: Handle the media roll with care. A dented media roll can damage the printer. Attention: Do not open the media drawer during the printing process. Caution: Watch your fingers when you handle the media roll. Caution: If you want to remove an A0 media roll from position 2, make sure to bend your knees, as indicated below, to spare your back.
  • Page 300 Remove a media roll Illustration How to remove a media roll Pull firmly on the media drawer to open it. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 301: Remove A Media

    Remove a media roll Roll the media back manually to remove the media from the metal paper guide. Use both hands (as indicated) to lift the roll holder with the media roll and put it on the roll loading station. Pull the handle of the roll holder locking mechanism towards you and remove the roll holder from the core of the media roll.
  • Page 302: Remove A Media

    Remove a media roll Put the empty roll holder back into the drawer (as shown in the illustrations) Remove the media roll from the roll loading station. Store it in a safe place so that it cannot fall over or roll away. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 303: Unpack The Media Roll

    Unpack the media roll Unpack the media roll Attention: Handle the media roll with care. A dented media roll can damage the printer. Attention: Please refer to the list of ‘Preferred Océ media types and sizes’ on page 316 to find the corre- sponding media name that you must select.
  • Page 304 Unpack the media roll Remove the plug from the media roll. Carefully remove the media roll from the box. Remove the other plug and plastic around the media roll. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 305: Load A Media Roll (Position 1)

    Load a media roll (position 1) Load a media roll (position 1) Note: If your printing system is equipped with an additional media roll, it is advised to load an A0 or E-size media roll on position 1 and an A2 or C-size media roll on position 2. Caution: Watch your fingers when you handle the media roll.
  • Page 306 Load a media roll (position 1) Slide (2) the roll holder into the right side of the core of the new media roll. Align the roll with the center of the correct size indicator on the roll holder and release the handle of the locking mechanism.
  • Page 307: Load A Media Roll (Position

    Load a media roll (position 1) Remove the tapes from the new media roll. Use both hands (as indicated) to place the media roll in the media drawer. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide.
  • Page 308: Load A Media Roll (Position

    Load a media roll (position 1) Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. If necessary, press the clean cut button to trim a strip of the new media roll. Press once for a strip of approximately 20 cm (7.9 in) or hold the button and release it when the strip has the desired length.
  • Page 309: Load A Media Roll (Position

    Load a media roll (position 1) Note: Do not open the media drawer during loading. The user panel displays the message that new media is detected. Follow the steps in the wizard to define the correct media type and size if not detected automatically. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 310: Load A Media Roll (Position 2)

    Load a media roll (position 2) Load a media roll (position 2) Note: When your printing system is equipped with an additional second media roll, it is advised to load an A0 or E-size media roll on position 1 and an A2 or C-size media roll on posi- tion 2.
  • Page 311: Load A Media Roll (Position

    Load a media roll (position 2) Slide (2) the roll holder into the right side of the core of the new media roll. Align the roll with the center of the correct size indicator on the roll holder and release the handle of the locking mechanism.
  • Page 312: Load A Media Roll (Position

    Load a media roll (position 2) Remove the tapes from the new media roll. Use both hands (as indicated) to place the media roll in the media drawer. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide.
  • Page 313: Load A Media Roll (Position

    Load a media roll (position 2) Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. If necessary, press the clean cut button to trim a strip of the new media roll. Press once for a strip of approximately 20 cm (7.9 in) or hold the button and release it when the strip has the desired length.
  • Page 314: Load A Media Roll (Position

    Load a media roll (position 2) Note: Do not open the media drawer during loading. The user panel displays the message that new media is detected. Follow the steps in the wizard to define the correct media type and size if not detected automatically. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 315: Change The Media Type And Media Size

    Change the media type and media size Change the media type and media size Introduction When you load a new type of media, the system automatically detects the new media and can ask you to enter the correct media type and size. If the media type or size defined on the system are not correct, you can change these settings.
  • Page 316: Preferred Océ Media Types And Sizes

    Preferred Océ media types and sizes Preferred Océ media types and sizes Introduction Océ machines and media are matched for the best quality and performance. Océ recom- mends the use of approved Océ media. You can receive a list of media (that includes plain or recycled paper, transparent paper, colored papers, and different polyester films) from your Océ...
  • Page 317 Preferred Océ media types and sizes Name Europe Weight Name US Weight Translucent 68 gr Translucent 18lb Vellum 75 gr Vellum 20lb Note: Visit the company website for the latest information. Media sizes Maximum Minimum Roll width 914 millimeters 279 millimeters 36 inch 11 inch Roll length...
  • Page 318: Refill The Toner

    If the "Refill toner" message appears on the user panel, you must refill the toner immedi- ately. Note: Make sure you use toner suitable for the PlotWave 340/360. Note: You must use only one bottle of toner at a time. If you use more than one bottle, the compartment will flood and toner will spill.
  • Page 319 Refill the toner How to refill the toner Open the toner compartment. Shake the toner bottle well. Leave the bottle closed. Place the bottle on the refill opening of the toner unit. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 320 Refill the toner Pull the slider towards you to open both the bottle and the refill opening of the toner unit. Tap the toner bottle gently (sideways) to let the toner flow from the bottle. When the toner bottle is empty, return the slider of the toner unit to the original position to close the refill opening and the toner bottle.
  • Page 321: Replace The Residual Toner Container

    Replace the residual toner container Replace the residual toner container Introduction When you refill the toner, you also need to replace the residual toner container. Attention: Do not replace the container during the printing process. You can replace the container when the printer is on.
  • Page 322 Replace the residual toner container Remove the full residual toner container. Note: The residual toner container can be disposed normally. Place the empty residual toner container. Close the residual toner compartment. Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 323: Maintain The Scanner

    Clean the scanner Maintain the Scanner Clean the scanner Introduction Component Description / Function originals exit Exits originals for reception into the front original tray. original size ruler Use this ruler to measure the original. original feed rollers A set of rollers used to transport the origi- nal.
  • Page 324 Clean the scanner Component Description / Function original feeding table Use this table to feed the original into the scanner. When to do The copy and scan quality can decrease if: • the transparent contact plates are dirty or static, •...
  • Page 325 Clean the scanner A locking mechanism prevents the scanner top cover from closing. Attention: To clean the scanner, use the soft lint-free muslin towels from the scanner cleaning kit. Use a muslin towel that has been moistened with water and firmly wrung out to clean the following parts of the scanner: Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 326 Clean the scanner • The original support rollers (6) Rotate the rollers to clean them. • The transparent contact plates (9) Wipe off any soiled areas. Wipe all the cleaned parts once again using a dry muslin towel. Caution: Take care not to get your fingers caught in the scanner top cover. Press the scanner top cover down gently with both hands to close it.
  • Page 327: Calibrate The Scanner

    Calibrate the scanner Calibrate the scanner Introduction You can calibrate the scanner when you are not satisfied with the copy or scan quality. Use the calibration wizard to calibrate the scanner. Before you begin Clean the scanner before you start the calibration procedure. Dirty parts of the scanner cause copy and scan quality to decrease.
  • Page 328 Calibrate the scanner Tap the 'Scanner calibration' tile. A wizard opens up. Follow the instructions in the wizard. Insert the scanner calibration sheet when instructed in the wizard. Tap the green button to start the scanner calibration. Note: 'Calibrating the scanner takes between 5 to 10 minutes.' Chapter 5 - Maintain the Printing System Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 329: License Management

    Chapter 6 License Management Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 330: Introduction To License Management

    Introduction For certain applications your printer uses, you need to activate a license. A product license for either the Océ PlotWave 340 or Océ PlotWave 360 is always required. You can activate licenses in Océ Express WebTools. The following workflow describes how you can do this.
  • Page 331: Check Your Licenses

    The license section in Océ Express WebTools allows you to manage the licenses that are active on your system. A license is needed to activate certain functions on your printer. A product license for either an Océ PlotWave 340 or Océ PlotWave 360 is required. License information overview Open the 'Support' - 'Licenses' tab in Océ...
  • Page 332 Check your licenses Information Description 'License number' This field displays the license number. Chapter 6 - License Management Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 333: Save The Currently Active Licenses

    Save the currently active licenses Save the currently active licenses Introduction You can save all active licenses into one single file. When to do Save the currently active licenses before starting a license activation job or if you want to save the current license situation.
  • Page 334: Install A New License

    The Océ applications and optional functions are protected against unauthorized use. An Océ PlotWave 340 or Océ PlotWave 360 product license is required to activate the printer and you need to activate a license to enable various applications. Under the 'Li- censes' tab in Océ...
  • Page 335 Install a new license When the user agreement appears, scroll down to the bottom and check the box in front of "I agree". Note: If you do not check the box for agreement, your license will not be installed. Click "Next". Click "OK"...
  • Page 336 Install a new license Chapter 6 - License Management Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 337: Account Management

    Chapter 7 Account Management Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 338: An Overview Of Océ Account Center

    An overview of Océ Account Center An overview of Océ Account Center Introduction Use Océ Account Center to manage the account information of print jobs, copy jobs and scan jobs for your Océ devices. Note: For this application a separate user manual is available. Visit http://global.oce.com/sup- port, select your printer and find your manual in the list.
  • Page 339 An overview of Océ Account Center Illustration User roles and tasks in Océ Account Center Users Tasks 1) Administrator • Create, manage and delete the account dialog. • Publish the account dialog to Océ Express WebTools and the user panel. 2) Users •...
  • Page 340: Océ Account Console

    Introduction to Océ Account Console ® Océ Account Console Introduction to Océ Account Console Definition Océ Account Console is installed on the administrator's workstation. Access to Océ Ac- count Console is password protected and limited to the administrator. Purpose Océ Account Console has the following functionalities: •...
  • Page 341: Summary Of Océ Account Console

    Summary of Océ Account Console Summary of Océ Account Console Main parts of Océ Account Console An administrator uses Océ Account Console to perform a number of maintenance and configuration tasks. The main functional areas of Océ Account Console are described in the table below. Main parts of Océ...
  • Page 342 Summary of Océ Account Console Part Description The 'Devices' tab 'Devices' section. • 'Create...'. Use this option to create a new device. • 'Delete'. Use this option to remove the device. The log data for the device is removed as well. Please note that this action cannot be reversed.
  • Page 343 Summary of Océ Account Console Part Description The 'Administra- The administrator screen enables you to perform the following tion' screen. actions. • Change the password. • Publish the data that are retrieved from other applications. • Define the remaining settings for Océ Account Console. •...
  • Page 344: Enable Account Management In Océ Express Webtools

    Enable account management in Océ Express WebTools Enable account management in Océ Express WebTools Introduction To enable account management, you can define the values in Océ Express WebTools Definition The account information requirements are defined and managed by the administrator. How to define the 'Logging and accounting' settings Open the 'Preferences' - 'System defaults' tab and under 'Job management' enable the 'Force entry of accounting data for print jobs'.
  • Page 345 Enable account management in Océ Express WebTools Setting Value Description 'Number of days to Enter a value between 1 and 99 days. keep log files' meric value Accounting data missing If the required accounting data is missing, the icon is displayed in front of the job in the ' Smart Inbox '.
  • Page 346: Accounting Workflow

    Note: Try to retrieve log data every day when the printer is On. Run the task update dialog for the PlotWave 340/360 so the printer recognizes the dialog. Enable accounting in Océ Express WebTools. Workflow on the printer Create a copy, scan or print job.
  • Page 347: Chapter 8 Support

    Chapter 8 Support Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 348: Counter History

    'Counter history' 'Counter history' Introduction Navigate to the 'Support' - 'Counter history' tab to get an overview of the consumables used per printed job. The table below gives an overview of the various functionalities you can access in the 'Counter history' to sort, group, save or print the information you need. Note: To access the 'Counter history' functionality you must log on as a Key operator or as a System administrator.
  • Page 349 'Counter history' Functionali- Description 'View total Select 'View total info' in the upper right-hand corner of the counter info' history list if you want to have a complete overview of job counter in- formation. Click on a group name to display counter information for all jobs in the group.
  • Page 350: View Events

    View events View events Introduction Feedback on errors related to print jobs is displayed in the event list. You can open the event list by clicking on 'View events' in the 'Jobs' tab in Océ Express WebTools. In ad- dition to this, you can make additional settings to receive more feedback. Additional settings to view events The settings you can make to get additional feedback from the system are listed below: Open the 'Preferences' - 'System defaults' tab.
  • Page 351: Event Messages

    Event messages Event messages Introduction You can open the event list when you click 'View events' in the 'Jobs' tab. Overview event messages Event message Troubleshoot 'Partially printed job aborted due • Check the structure and keywords of the Océ to reception problem (protocol Job Ticket.
  • Page 352 Event messages Event message Troubleshoot 'PS/PDF limitation, one or more The Postscript or PDF file causes an internal pages not correctly printed' printer error. • Try to print it from an application using the ® Océ Windows Printer Driver. • If the error persists, contact Océ...
  • Page 353 Event messages Event message Troubleshoot 'Job was deleted from the queue The job has been deleted from the print queue after a media request timeout' because the time-out of the media request expired and the 'Action after media request time-out' is set to 'Delete the job' •...
  • Page 354 Event messages Event message Troubleshoot 'Print settings conflict: the docu- The print job contains a non-supported structure ment is identified and printed of embedded Océ Job Tickets. The settings you with the settings embedded in have selected in the submission application are not the file' used.
  • Page 355: Remote Service

    Remote Service Remote Service Introduction Océ Express WebTools offers remote services from the printer to Océ or from Océ to the printer. You can edit these settings in the 'Support' - 'Remote Service' tab in the Océ Express WebTools. 'Remote Service' has the following options: •...
  • Page 356 Remote Service A message displays the answer within 30 seconds. When configured correctly, the message 'The system is connected to Océ Remote Service' is displayed. Now the system is able to send data to Océ. For example, Océ Meter Manager or Océ 'Remote Service' information.
  • Page 357 Remote Service You can save the zip file locally. Chapter 8 - Support Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 358: Solve Problems

    How to solve problems with jobs Solve Problems How to solve problems with jobs If there is a problem with a job, the green 'Jobs - Queue' bar in Océ Express WebTools turns red. The System Monitor section of Océ Express WebTools displays the message: 'User inter- vention required'.
  • Page 359: Clear An Original Jam In The Scanner

    Clear an original jam in the scanner Clear an original jam in the scanner Introduction When an original jam occurs in the scanner, the message 'Scanner original jam' appears on the user panel. You must remove the original from the scanner. Follow the steps in the wizard on the user panel to clear the jam.
  • Page 360 Clear an original jam in the scanner Smooth out the original and feed the original. Chapter 8 - Support Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 361: Clear A Media Jam In The Heater Section

    Clear a media jam in the heater section Clear a media jam in the heater section Attention: During normal use, the fuser has to remain closed. Only open it to remove the media after a media jam. If a media jam occurs in the heater section, follow the help wizard and take the following steps: Wait a few moments to let the heater cool down.
  • Page 362: Clear A Media Jam In The Heater

    Clear a media jam in the heater section Use the media jam clearance handle to open the upper back cover. Remove any jammed printing material from the fuser section. Press the green knob on the media jam clearance handle and close the upper back cover. Note: Make sure you close the upper back cover properly: make sure you hear a click.
  • Page 363: Clear A Media Jam In The Media Bypass Section

    Clear a media jam in the media bypass section Clear a media jam in the media bypass section If a media jam occurs in the media bypass section, follow the help wizard on the user panel and take the following steps: Open the lower front cover.
  • Page 364: Clear A Media Jam In The Media Bypass

    Clear a media jam in the media bypass section Lower the media bypass by pressing the handles on the left and the right. Remove any jammed media. Chapter 8 - Support Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 365: Clear A Media Jam In The Media Bypass

    Clear a media jam in the media bypass section Note: If the material cannot be removed easily, open the upper back cover with the media jam clearance handle to access to the jammed material. For more information, see ‘Clear a media jam in the heater section’...
  • Page 366: Clear A Media Jam In The Roll Feed Section

    Clear a media jam in the roll feed section Clear a media jam in the roll feed section If a media jam occurs in the roll feed section, follow the help wizard on the user panel and take the following steps: Firmly pull the media drawer to open it.
  • Page 367: Print A Demo Print

    Print a demo print Print a demo print When to do You can print a demo print to check whether the printer is working correctly. How to print a demo print On the multi-touch user panel: Tap the 'System' thumbnail. A window opens. In the 'Setup' list in the bottom right corner of the display, select 'Test prints'.
  • Page 368: Print A Test Print

    Print a test print Print a test print When to do Print a test print from roll 1 or 2 at the request of the Océ Helpdesk. The test print pro- vides information that can help to solve quality problems. How to print a test print On the multi-touch user panel: Tap the 'System' thumbnail.
  • Page 369: Print The Print Density Chart

    Print the print density chart Print the print density chart When to do To influence the toner usage of your printer, you can print the print density chart and adjust the print density offset. A negative value reduces the toner usage, a positive value increases the toner usage.
  • Page 370 Print the print density chart Chapter 8 - Support Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 371: Chapter 9 Contact

    Chapter 9 Contact Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 372: Online Support For Your Product

    Online support for your product Online support for your product Introduction Océ offers comprehensive support for your product on the website: http://global.oce.com/ Here you can find the latest information that can help you to take full benefit of your product. You can also find answers to your questions. Please visit the website regularly for updates on the following topics: •...
  • Page 373: Reader's Comment Sheet

    Reader's comment sheet Reader's comment sheet Questions Have you found this manual to be accurate? O Yes O No Were you able to operate the product, after reading this manual? O Yes O No Does this manual provide sufficient background information? O Yes O No Is the format of this manual convenient in size, readability and arrangement (page layout,...
  • Page 374 Reader's comment sheet ---------------------------------------------------------------------------------------------------------- ---------------------- Date: This reader's comment sheet is completed by: (If you prefer to remain unknown, please do fill in your occupation) Name: Occupation: Company: Phone: Address: City: Country: Please return this sheet to: Océ-Technologies B.V. For the attention of ITC User Documentation. P.O.
  • Page 375 Index Auto-feed the original Index description ............190 Automatic roll switch Automatic roll switch ........180 Automatic wake-up Automatic wake-up ........164 Back output Access control description ............33 Enable ..........130–131 Basic settings Account management Basic settings ..........100 Océ Express WebTools .........344 Browser security settings Action after media request time-out Browser security settings .........75...
  • Page 376 Index Basic settings ..........100 delete a specific area of an original ....246 Color highlighting remove a strip ..........242 description ............271 scale to another size ........247 Color mode ..............229 black and white ..........276 with a stamp ..........251 color .............274 Copy job defaults description ............271 description...
  • Page 377 Index Event list description ............246 ..........348, 350 Delivery Event list Delivery ............33 Event messages Delivery destination overview ............351 External location Basic settings ..........100 Demo print generate a CA-signed certificate request ..134 print .............367 import a CA-signed certificate ......136 Direct print scan to ............261 print with or without...
  • Page 378 Index General copy job settings description ............104 pause, resume or stop ........279 General scan job settings Job management description ............105 settings ........111, 113, 115 Green button Job memory full description ..........31, 43 Job memory full ...........181 Job pane Smart Access ...........45 Green button approach description...
  • Page 379 Media selection policy general copy job settings .......104 Sheet settings ..........101 Media size description ...........218, 230 Main components Media sizes Océ PlotWave 340/360 ........18 Media sizes ...........167 Main concepts specifications ..........317 the Smart Inbox ..........60 Media source Mains supply cable description ...........218, 230...
  • Page 380 Index Minimum browser security settings for Océ Express scan job defaults ...........105 WebTools System requirements ........75 for Firefox ............75 the configuration tab ........89 for Internet Explorer ........75 the jobs tab .............77 Mirror the preferences tab ..........87 description ............221 the support tab ..........91 Layout settings ..........102...
  • Page 381 Index Originals exit Preset job description ............35 description ............186 Output Preset tiles Output ............33 description ............48 Overview Presets consumables ...........40 Presets ............141 copy job settings ...........230 description ............48 E-shredding states ...........86 for copy jobs ..........227 print job settings user panel ......218 for print jobs ..........217...
  • Page 382 Index description ............43 all jobs from the system ........281 Printer media roll .............299 components (back) .........29 Remove a specific area components (front) .........26 description ............246 Remove strip components (left side) ........28 erase a specific area ........244 working area ...........23 Replace Printer top cover description ............26...
  • Page 383 Index ...........65, 254 Settings default change ............95 scan to external location .......261 presets and advanced settings on the user panel scan to Smart Inbox and collect your file ..263 ................51 scan to USB ..........260 view and check ..........96 Scan job defaults Settings file description ............105...
  • Page 384 The home screen Print optimization ........103 description ............43 Start value for ### in the scan file name The main concepts General scan job settings ......105 of the PlotWave 340/360 ........19 Status light TIFF description ............31 scan job ............258 Stop Time format active job ............279...
  • Page 385 Index external location ...........153 scan to USB ..........260 USB mass storage device print .............216 USB port ..........26, 31 description User intervention required message ............358 User panel components ............31 description ............26 introduction to ..........41 time-out ............163 User panel display description ............31 User roles Océ...
  • Page 386 Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 387 Operating Information: PlotWave (PW) 340, PW350 - Edition 2013-06...
  • Page 388 Beyond the Ordinary Printing for Professionals Creating global leadership in printing Canon and Océ have joined forces to create the global leader in the printing industry. Our customers can choose from one of the industry's broadest range of products backed by best-in-class service and support organizations. Look to the new Canon-Océ...

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