Whirlpool 1CWTW4740YQ1 Use And Care Manual page 13

TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience Possible Causes Solution
Check for proper water supply. Incorrect or wrong wash
or rinse temperatures
Energy-saving controlled wash
temperatures.
Load not rinsed Check for proper water supply.
Using too much detergent.
Washer not loaded as recommended.
Using too low a load size/water level
selection.
Sand, pet hair, lint, etc. Heaw sand, pet hair, lint, and Add an Extra Rinse (on some models) to the selected cycle.
on load after washing detergent or bleach residues may
require additional rinsing.
Load is tangling Washer not loaded as recommended.
Not cleaning or
removing stains
Washer not loaded as recommended.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have
both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water temperatures than your
previous washer. This includes cooler hot and warm washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from operating
correctly. Always measure detergent and follow detergent directions
based on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with
dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Choose a load size (water level) that matches the load being washed.
Adding detergent on top of load.
Using too low a load size/water
level selection.
Using too much detergent. The suds from too much detergent can keep washer from operating
correctly. Always measure detergent and follow manufacturer's
directions based on load size and soil level.
Not using correct cycle for fabric
type.
Not using dispensers.
See "Using Your Washer" section.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin. See the
"Cycle Guide" to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the recommended
cycle for the type of garments being washed.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the bottom of the
basket before adding the load items.
Choose a load size (water level) that matches the load being washed.
Use a higher soil level cycle option and warmer wash temperature to
improve cleaning.
Use Heavy cycle for tough cleaning. See the "Cycle Guide" to match
your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle. Select Fabric Softener Added-
Yes (on some models) when using fabric softener.
Do not add products directly onto load.
13