Whirlpool 1CWTW4740YQ1 Use And Care Manual page 12

TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience J
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating that
the washer was unable to
fill appropriately) (cont.)
Washer not draining/
spinning, loads are still
wet, or spin light remains
on (indicating that the
washer was unable
to pump out water within
10 minutes)
Possible Causes
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Small items may have been caught
in pump or between basket and tub,
which can slow draining.for small
items.
Use a cycle with a low spin speed.
Washer may be tightly packed or
unbalanced.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 114 mm (4.5").
Solution
Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has started
to avoid tightly packing or unbalancing.
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain &
Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain & Spin
cycle to remove excess water. See "Using Your Washer"
for loading recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if end is higher than 1,22 m (48").
Remove any clogs from drain hose.
Too much detergent causing suds to Always measure and follow detergent directions for your
slow or stop draining and spinning, load. To remove extra suds, select Rinse & Spin. Do not
add detergent.
Dry spots on load High speed spins extract more The high spin speeds combined with air flow during the final
after cycle moisture than traditional top-load spin can cause items near the top of the load to develop dry spots
washers, during the final spin. This is normal.
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