First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
If you experience
Possible Causes and/or Recommended Solutions
will not operate
The motor seems
Your new refrigerator may run longer than your old one. Energy efficient refrigerators run longer at lower, more
to run too much
energy efficient speeds. Your refrigerator may run even longer if the room is warm, a large food load is added,
the door is opened often, or if the door has been left open.
The refrigerator is
Refrigerator noise has been reduced over the years. Due to this reduction in operating noise, you may notice
unfamiliar noises that are normal. Following are some normal sounds with an explanation:
The door will not
The door is
difficult to open
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com
Not connected to an electrical supply - Plug the power cord into a grounded 3-prong outlet. Do not use
an extension cord.
No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
Household fuse blown or circuit breaker tripped - Replace the fuse or reset the circuit breaker. If the
problem continues, contact an electrician.
Control is not turned on - Turn the refrigerator control on.
New Installation - Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature control(s) to coldest setting will not cool the refrigerator more quickly.
Buzzing - heard when the water valve opens to fill the ice maker
Clicking/Snapping - valves opening or closing
Pulsating - fans/compressor adjusting to optimize performance
Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during defrost cycle
Popping - contraction/expansion of inside walls, especially during initial cool-down
Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.
The door is blocked open - Move food packages away from door. Push bin or shelf back into the correct
position. Make sure the crisper cover is fully pushed in, so that the back rests on the supports.
Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and warm water. Rinse
and dry with soft cloth.
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.