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Miele W 3370 Operating Instructions Manual

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Operating instructions

for Washing machine
W 3370 Edition 111
en - HK
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 09 655 840



  Summary of Contents for Miele W 3370

  • Page 1: Operating Instructions

    Operating instructions for Washing machine W 3370 Edition 111 en - HK To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time.
  • Page 2: Caring For Our Environment

    Caring for our environment Disposal of the packing Disposal of your old machine material Electrical and electronic machines often contain valuable materials. They The packaging is designed to protect also contain materials which, if handled the machine from damage during or disposed of incorrectly, could be transportation.
  • Page 3: Table Of Contents

    Contents Caring for our environment ......... 2 Warning and Safety instructions .
  • Page 4 Contents Changing the programme sequence ....... . . 31 Cancelling a programme ..........31 Interrupting a programme .
  • Page 5 The Miele water protection system ........
  • Page 6: Warning And Safety Instructions

    Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
  • Page 7 Warning and Safety instructions Safety with children Children under 8 years of age must be kept away from the machine unless they are constantly supervised. Children 8 years and older may only use the machine unsupervised if they have been shown how to use it in a safe way and recognise and understand the consequences of incorrect operation.
  • Page 8 Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitted can Miele guarantee the safety standards of the machine. Please observe the instructions in "Installation and connection"...
  • Page 9 Warning and Safety instructions Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele approved service technician, otherwise any subsequent damage will not be covered by the guarantee.
  • Page 10 Warning and Safety instructions Correct use The maximum load of dry laundry for this machine is 7 kg. See the "Programme chart" for the maximum recommended loads in individual programmes. Do not install your washing machine in rooms where temperatures below freezing may occur.
  • Page 11 A special descaling agent is available to order from Miele (see "Optional accessories"). Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
  • Page 12 Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.
  • Page 13: Operating The Washing Machine

    Operating the washing machine Control panel a Display f Programme selector See the following page for more For selecting the wash programme information. and temperature for that programme. The programme selector can be b Start button turned clockwise or anti-clockwise. –...
  • Page 14 Operating the washing machine Display Delay start The display shows: The delay start time selected will appear in the display. – the programme duration (Time left display) After the machine has started, the delay start time counts down. If the delay start –...
  • Page 15: Before Using For The First Time

    Before using for the first time Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of leaks during use.
  • Page 16: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent – Water consumption and energy – Do not exceed the amounts of usage are determined by the size of detergent recommended by the the load. manufacturer on the packaging. To make the most out of your –...
  • Page 17: How To Wash Correctly

    How to wash correctly Brief instructions If you use a solvent-based The headings numbered A, B, C, . . . cleaning agent (e.g. one containing show the operating sequence and can benzene) to pre-treat a stain, make be used as brief instructions. sure that any plastic parts (e.g.
  • Page 18 How to wash correctly B Switch on the washing machine D Select Delay start (if required) C Load the drum Make sure that the programme selector is at the , Finish position. ^ Press the Door button to open the drum door.
  • Page 19 How to wash correctly F Select any Extra option(s) G Select a spin speed Each press of the top button selects the Extra options in the following order: Short, Pre-wash, Soak or no option. Use the lower button to select the Water plus Extra option.
  • Page 20 How to wash correctly H Add detergent It is important to dispense the correct amount, because ..too little detergent results in: – Laundry not getting properly clean and and in time becoming grey and hard to the touch.
  • Page 21 How to wash correctly I Start the programme ^ Press the flashing Start button. If a delay start time has been selected, then this will count down in the display. At the end of the delay start time or im- mediately after the programme has started (if a delay start time has not been selected) the estimated...
  • Page 22: Spinning

    Spinning Final spin speed To omit the final spin (Rinse hold) ^ Press the "Spin" button repeatedly Programme until the Rinse hold indicator light Cottons 1400 comes on. The laundry will not be Minimum iron 1200 spun and will remain suspended in Automatic plus the final rinse water.
  • Page 23: Delay Start

    Delay start With Delay start you can choose when To alter Delay start you want the programme to start. The It is not possible to alter the Delay start start of a programme can be delayed time after the programme has been from 30 minutes up to a maximum of 24 selected.
  • Page 24: Programme Chart

    Programme chart Cottons 30°C to 90°C Max. load 7.0 kg Use for Cotton, linen or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc. The 60°/40°C programmes differ from the r/s programmes Note as follows: – Shorter programme duration –...
  • Page 25 Programme chart Dark garments / Denim 40°C Max. load 3.0 kg Use for Black and dark garments made from cotton, mixed fibre or denim. Notes – Wash inside out. – Denim often contains excess dye and may run during the first few washes.
  • Page 26 Programme chart Drain/Spin Notes – Drain only: Select Without spin. – Make sure you select the appropriate spin speed. Separate rinse/Starch Max. load 7.0 kg Use for – Rinsing hand-washed items. – Starching table cloths, serviettes and workwear Notes – Reduce the spin speed for fabrics which crease easily. –...
  • Page 27: Extras

    Extras You can use the extra option buttons to The following extra options can be augment the basic wash programmes. selected in addition to the programme: Short Only one of the following can be selected at a time: Short, Pre-wash or For light to normal soiling with no visible Soak.
  • Page 28: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses Interim Final level rhythm level spin spin 1)2) Cottons Minimum iron Automatic plus Dark garments / – Denim Express 20 Shirts – Woollens / Delicates – Drain/Spin – – – –...
  • Page 29 Programme sequence d = Low water level Special features in the programme sequences: ( = Medium water level Anti-crease: e = High water level At the end of the programme, the drum = Intensive rhythm continues to turn at intervals for up to = Normal rhythm 30 minutes to help prevent creasing.
  • Page 30: Garment Care Label Symbols

    Garment care label symbols Washing Drying The figure quoted in the bucket is the The number of dots indicates the maximum temperature the garment drying temperature can be washed at. The number of Normal temperature bars under the symbol indicates the Low temperature level of agitation permitted.
  • Page 31: Changing The Programme Sequence

    Changing the programme sequence Cancelling a programme Making changes to a programme You can cancel a programme at any time after it has started. After the start of a programme it is no longer possible to select a different ^ Turn the programme selector to , programme.
  • Page 32: Adding Or Removing Laundry After A Programme Has Started

    Changing the programme sequence Adding or removing laundry after a programme has started ^ Press the Door button in until the drum door springs open. ^ Add or remove items. ^ Close the door. The programme will continue automatically. Please note: Once a programme has started the machine cannot recognise any adjustment to the load.
  • Page 33: Detergent

    Do not use biological detergents on silk as the enzymes may damage the silk! Instructions for use and recommended dosage amounts are given on the detergent packaging. See "Optional accessories" at the end of this booklet for details of Miele branded care products including detergents and fabric conditioner.
  • Page 34 Liquid detergent For programmes with a pre-wash you will need to purchase a special container from the Miele Spare Parts Department which sits in the main wash compartment j. Add liquid detergent to this container for the main wash and...
  • Page 35: Water Softeners

    Heavily soiled Visible dirt and stains and/or dried on Miele branded water softening tablets soiling. are available from Miele. See "Optional accessories". – The water hardness level. Check with your local water supplier Use a quantity of detergent as for soft if you do not know the hardness level water.
  • Page 36: Fabric Conditioners And Liquid Starch

    Detergent Fabric conditioners and liquid If starching frequently, the dispenser starch compartment and especially the Fabric conditioners make garments soft siphon tube and fabric conditioner to handle and help prevent static cling channel will need regular cleaning to when tumble drying. remove any residual starch.
  • Page 37: Cleaning And Care

    The machine must not be hosed down the release catch and at the down. same time pull the drawer right out of ^ Clean the casing using a Miele E- the machine. cloth or with a mild non-abrasive ^ Clean the drawer with hot water.
  • Page 38 Cleaning and care Cleaning the detergent dispenser drawer housing ^ Clean the siphon. 1. Remove the siphon from ^ Use a bottle brush to remove compartment § and rinse under hot detergent residues and limescale running water. Clean the siphon tube from the jets inside the detergent in the same way.
  • Page 39: Cleaning The Water Inlet Filters

    Cleaning and care Cleaning the water inlet filters To clean the filter in the water inlet valve: The washing machine has two filters to ^ Using pliers, carefully loosen the protect the inlet valves. ribbed plastic nut on the inlet valve These filters should be checked every and unscrew.
  • Page 40: Problem Solving Guide

    Problem solving guide With the help of the following notes, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be put right without contacting the Service Department. Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations.
  • Page 41: The Wash Programme Stops And A Fault Indicator Light Comes On

    Start the programme again. If Rinses indicator light the fault indicator occurs is flashing and again, contact Miele Service. "– – –" appears in the display. A To switch off the fault indicator: Switch the washing machine off with the K...
  • Page 42: A Maintenance Light Comes On But The Wash Programme Continues As Normal

    Start the programme again. If Rinse indicator light has encountered a the fault indicator occurs again, is flashing in the fault during the wash contact Miele Service. programme sequence programme. display. The Anti-crease / The position of the programme selector was altered Finish indicator light after the start of the programme.
  • Page 43: General Problems

    Problem solving guide General problems Problem Possible cause Remedy The machine feet are Level the machine (see The machine shakes during the spin cycle. not level. "Installation and connection"). The laundry has not The machine detected Include both large and been spun properly and an imbalance during small items in the load as...
  • Page 44: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Possible cause Remedy Liquid detergent Liquid detergents usually – Use a general purpose does not give the contain no bleaching detergent containing a required result. agents. They do not bleaching agent. remove fruit, coffee and –...
  • Page 45: The Drum Door Does Not Open When You Press The Door Button

    Problem solving guide The drum door does not open when you press the Door button Possible cause Remedy Insert the plug in the socket and switch on and / or The washing machine is switch the machine on with the K button. not connected to the electricity supply and/or is not switched on.
  • Page 46: Opening The Drum Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

    Problem solving guide Opening the drum door in the Caution: if laundry has been event of a blocked drain outlet washed at a high temperature, water and/or power failure draining out of the machine will still ^ Switch the washing machine off. be hot.
  • Page 47 Problem solving guide Once the flow of water ceases: Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. To avoid loss of detergent, pour approx. 2 litres of water into the detergent dispenser drawer after cleaning the drain filter.
  • Page 48: After Sales Service

    Miele service – your Miele Dealer or technicians during servicing work for testing purposes and for updating the – Miele (see back cover for contact machine's programme data. details). When contacting your Dealer or Miele, Guarantee...
  • Page 49: Installation And Connection

    Installation and connection Front view a Inlet hose (tested to withstand h Detergent dispenser drawer pressure of at least 7,000 kPa) i Drum door b Electricity supply cable j Access to drain filter, drain pump c - f Flexible drain hose (with and emergency release detachable swivel elbow) k Handle recesses for moving the...
  • Page 50: Rear View

    Installation and connection Rear view a Protruding lid for holding when e Transport clip for inlet and drain moving the machine hoses b Electricity supply cable f Safety cap for transit bars c Inlet hose (tested to withstand g Transport clip for inlet and drain pressure of at least 7,000 kPa) hoses and for storing transit bars when not in use.
  • Page 51: Installation Surface

    1. Pull on the attached stopper, retaining clips (available from the Miele Spare Parts Dept). Otherwise 2. then use a screwdriver to release the there is the danger of the machine catch at the top.
  • Page 52 Installation and connection ^ Using the spanner supplied, turn the ^ Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then ^ withdraw the transit bar. ^ withdraw the transit bar.
  • Page 53: Re-Fitting The Transit Bars

    Installation and connection To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder.
  • Page 54: Levelling The Machine

    Installation and connection Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
  • Page 55: Building Under A Continuous Worktop/In A Kitchen Run

    Installation and connection Washer and Dryer stack The fitting of building-under kits* A Miele tumble dryer can be stacked and stacking kits* must only be with the washing machine. A "WTV" undertaken by qualified and stacking kit* is necessary. competent persons, in accordance...
  • Page 56: The Miele Water Protection System

    – Overflow protection system This prevents the washing machine taking in too much water. If the water The Miele water protection system level exceeds a certain level, the protects the washing machine from drain pump switches in and pumps water damage.
  • Page 57: Connection To The Water Supply

    The washing machine is not suitable for connection to a hot water supply. Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension. These are tested to withstand pressure of at least...
  • Page 58: Connection To The Drainage System

    If required, the drain hose can be extended to a length of 5 m. The necessary parts can purchased from the Miele Spare Parts Department or your Miele dealer. a Adapter * For a delivery head of more than 1 m b Nut (up to a max.
  • Page 59: Electrical Connection U.k

    Installation and connection Electrical connection U.K. Non-rewireable plugs BS 1363 All electrical work should be carried out The fuse cover must be refitted when by a suitably qualified and competent changing the fuse, and if the fuse cover person, in strict accordance with is lost, the plug must not be used until a current national and local safety suitable replacement is obtained.
  • Page 60: Consumption Data

    Consumption data Load Consumption data Energy Water Duration Residual moisture in kWh in litres Cottons 90°C 7.0 kg 2.20 2 h 29 min 60°C 7.0 kg 1.33 1 h 59 min 60°C 3.5 kg 1.00 1 h 59 min 7.0 kg 0.95 2 h 59 min 3.5 kg...
  • Page 61: Technical Data

    Technical data Height 850 mm Width 595 mm Depth 615 mm Depth with door open 987 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 98 kg Capacity 7 kg dry laundry Voltage see data plate Connected load...
  • Page 62: Programmable Functions

    Programmable functions Follow steps A to G to programme The programmable functions can be and store in memory. used to tailor washing programmes Before you begin, ensure that: to suit your individual requirements. Programmable functions can be – The washing machine is switched off. altered at any time.
  • Page 63: Gentle Action

    Programmable functions Follow steps A to G to programme Gentle action and store in memory. Activating Gentle action reduces the Before you begin, ensure that: drum action and is suitable for washing slightly soiled items more – The washing machine is switched off. gently.
  • Page 64: Suds Cooling

    Programmable functions Follow steps A to G to programme Suds cooling and store in memory. When this is activated, additional Before you begin, ensure that: water flows into the drum at the end of the main wash to cool the suds –...
  • Page 65: Memory Function

    Programmable functions Follow steps A to G to programme Memory function and store in memory. If an extra option is selected for a Before you begin, ensure that: programme, and / or the spin speed is altered, the machine stores these –...
  • Page 66: Soak Duration

    Programmable functions Follow steps A to G to programme Soak duration and store in memory. A length of time of between 30 minutes and 2 hours can be programmed in Before you begin, ensure that: 30 minute increments for the soak –...
  • Page 67: Optional Accessories

    All the products can also be ordered Miele proofing agent from Miele (see back cover for contact This special finishing agent reproofs details). garments against wind and water and provides a dirt-repellent finish whilst retaining elasticity and breathability.
  • Page 68 Fabric conditioner This liquid detergent is particularly suitable for cleaning coloured and dark The Miele fabric conditioner will give your laundry a fresh, natural fragrance. garments. The special formulation offers effective stain removal, even at It makes garments soft to handle and...
  • Page 72 Alteration rights reserved/2513/W 3370 Edition 111 M.-Nr. 09 655 840 / 00 M.-Nr. 09 655 840 / 00...