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Consumer Services
,
At General Electric we're committed to providing you with the best appliances we know how
to build and we know that you want your appliances to give you many years of dependable
service.
Our Consumer Services are designed with your needs and wants in mind.
Warranty Protection
Your new appliance is a well designed and engineered See the warranty on the back page of this book for
product. Before it left the factory, it went through
rigorous tests to detect manufacturing defects. And
you have a written warranty to protect you.
Prompt Service at your Convenience
Whether your appliance is in or out of warranty,
you're just a phone call away from our nationwide
network of Factory Trained Service professionals.
Simply call our GE service organization.
them in the White Pages under "General Electric
Company" or "General Electric Factory Service;'
and in the Yellow Pages under "General Electric
Customer Care" Service!'
Service is scheduled at your convenience and the
technician drives a fully-stocked parts service truck
so that, in most cases, the repair can be completed
in one visit.
We're proud of our service and want you to be
pleased, but if for some reason you are not happy
with the service you receive, here are three steps to
follow for further help.
Service Contracts
For trouble-free service beyond
the written warranty period.
If you prefer to budget your repair expenditures
instead of being surprised by them, GE offers
service contracts for varying lengths of time on
all GE major appliances. With a contract, we'll ,,
The Quick Fix
You can save money and time
by doing it yourself.
For do-it-you rselfers who would
prefer to fix GE major appliances
themselves ... GE offers an industry
first, the Quick FixT" System.
Help for You By Phone
Should you need help in the selection and purchase
of new appliances, or have questions about the
operation of the GE appliances you now own-or have
any other questions about our consumer products
or services, you are only a TOLL-FREE call away.
You'll find
TM
System
details.
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased write all the details
— including your phone number to:
Manager, Consumer Relations
General Electric Company
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
keep your appliance in good operating
condition during the contract period at
no additional charge. Service contracts
let you pay today's prices for service
a month, a year, or several years from
GE trained service technicians using
only Genuine GE parts.
A program for do-it-yourself appliance repair,
the system includes step-by-step repair
electric ranges, dishwashers, and standard
and large capacity washers and dryers, plus
specially packaged replacement parts, and
technical help with a toll tree 800 number
The GE Answer CenterTM 800.626.2000
consumer information service is open 24 hours a
day, seven days a week.
Our staff of experts stands ready to assist you
anytime.
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