Setup and basics........................................................................................................................................... 6

New in this release......................................................................................................................................... 6

Introducing your BlackBerry smartphone..................................................................................................... 14

Your device at a glance................................................................................................................................ 14

What's different about the BlackBerry 10 OS?...............................................................................................16

Notification icons......................................................................................................................................... 22

Menu icons..................................................................................................................................................23

Setting up your device..................................................................................................................................23

Using gestures............................................................................................................................................. 26

Personalizing your device.............................................................................................................................34

Device Switch.............................................................................................................................................. 35

BlackBerry ID.............................................................................................................................................. 43

Phone and voice.......................................................................................................................................... 47

Phone..........................................................................................................................................................47

Notifications and ringtones.......................................................................................................................... 56

Voicemail.....................................................................................................................................................63

BlackBerry Hub and email........................................................................................................................... 66

BBM............................................................................................................................................................94

Facebook.................................................................................................................................................... 94

Twitter......................................................................................................................................................... 94

LinkedIn...................................................................................................................................................... 95

joyn............................................................................................................................................................. 95

Media.......................................................................................................................................................... 98

Change the media volume............................................................................................................................98

Supported audio and video file extensions, formats, and codecs................................................................... 98

Troubleshooting: Media............................................................................................................................... 99