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Cisco BWX 120 User Manual

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BWX 120 PCMCIA Modem User Guide
August 1, 2009
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-16321-03

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   Summary of Contents for Cisco BWX 120

  • Page 1

    BWX 120 PCMCIA Modem User Guide August 1, 2009 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-16321-03...

  • Page 2

    OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCVP, the Cisco logo, and Welcome to the Human Network are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.;...

  • Page 3: Table Of Contents

    Physical Characteristics C H A P T E R BWX 120 PCMCIA Modem Features C H A P T E R Installing the BWX 120 PCMCIA Modem C H A P T E R Accessing the Internet 10-1 C H A P T E R...

  • Page 4

    Upgrading the BWX 120 PCMCIA Modem Software 19-1 C H A P T E R What Could go Wrong During the BWX 120 PCMCIA Modem Update 20-1 C H A P T E R BWX 120 PCMCIA Modem - PC Troubleshooting...

  • Page 5: Chapter 1 Safety Information

    Follow all airport and FAA regulations when using the equipment on or near aircraft. Do not use the BWX 120 PCMCIA Modem near medical equipment, life support equipment, or any equipment that may be susceptible to any form of radio interference. In such areas, the BWX 120 PCMCIA Modem must be powered off.

  • Page 6

    When the equipment has been exposed to water or moisture. – When the equipment has been damaged. – When the equipment does not operate properly or shows a distinct change in performance. – BWX 120 PCMCIA Modem User Guide OL-16321-03...

  • Page 7: Chapter 2 Regulatory Information

    C H A P T E R Regulatory Information The BWX 120 PCMCIA Modem has been tested with a typical laptop computer with a side loading PCMCIA bay. This BWX 120 PCMCIA Modem must not be co-located or operated in conjunction with any antenna (other than the one furnished by Cisco and included in the package) or transmitter.

  • Page 8

    > Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. > Consult the dealer or an experienced radio/TV technician for help. BWX 120 PCMCIA Modem User Guide OL-16321-03...

  • Page 9: Chapter 3 Introduction

    Congratulations! Your BWX 120 PCMCIA Modem is a user-friendly, easy-to-install device that helps you connect wirelessly to the Internet using the PCMCIA port on your laptop computer. The BWX 120 PCMCIA Modem provides complete broadband Internet access to residential and small or home office users without the necessity of professional hardware installation.

  • Page 10: Chapter 4 Package Inventory

    C H A P T E R Package Inventory Please verify the contents of your BWX 120 PCMCIA Modem package. Your package should contain the following: BWX 120 PCMCIA Modem • • BWX 120 PCMCIA Modem Quick Installation Guide •...

  • Page 11

    The BWX 120 PCMCIA Modem model indicates the frequency in which the BWX 120 PCMCIA Modem will operate (for example, 3.4 GHz). The frequency number appears on the BWX 120 PCMCIA Modem’s label. These are described in the table below.

  • Page 12: Chapter 6 Minimum Computing Requirements

    1. If you are going to upgrade your Operating System after loading the BWX Modem Diagnostics Tool software, you must first uninstall BWX Modem Diagnostics Tool prior to upgrading the OS. Otherwise, the BWX 120 PCMCIA Modem will continue to operate, but the BWX Modem Diagnostics Tool does not work. See Chapter 17, “Uninstalling The BWX Modem...

  • Page 13: Chapter 7 Physical Characteristics

    C H A P T E R Physical Characteristics The BWX 120 PCMCIA Modem fits into a standard Type II PCMCIA slot. A 68-pin connector on the end of the modem connects it to the laptop. Two inverted-F antennas reside inside the BWX 120 PCMCIA Modem. All models also have an external antenna.

  • Page 14

    The image below is a picture of the external antenna in the upright position. To raise the antenna to its upright position, raise the antenna counterclockwise. Do not turn the antenna beyond its upright position. BWX 120 PCMCIA Modem User Guide OL-16321-03...

  • Page 15: Chapter 8 Bwx 120 Pcmcia Modem Features

    OFDMA mode will meet IEEE 802.16e air interface standards. • Portable. Works in Non Line of Sight (NLOS) conditions, using Smart Beamforming technology. • • Automated over-the-air software upgrades. Optional accessory: Desktop Antenna. (This item is no longer available). • BWX 120 PCMCIA Modem User Guide OL-16321-03...

  • Page 16: Chapter 9 Installing The Bwx 120 Pcmcia Modem

    C H A P T E R Installing the BWX 120 PCMCIA Modem The following instructions explain how to install the BWX 120 PCMCIA Modem and its driver software on your computer. Please read all instructions before attempting the installation.

  • Page 17

    Chapter 9 Installing the BWX 120 PCMCIA Modem Step Action Illustration Step 4 The Welcome to the Found New Hardware Wizard dialog box appears. Select “No, not this time” and click Next. The system responds with a window requesting a CD.

  • Page 18

    Chapter 9 Installing the BWX 120 PCMCIA Modem Step Action Illustration Step 6 Click Continue Anyway to install the driver. The system responds by copying files and displaying the Completing the Found New Hardware Wizard window. Step 7 Click Finish to close the Wizard.

  • Page 19: Chapter 10 Accessing The Internet

    Accessing the Internet Now that your BWX 120 PCMCIA Modem is installed and your computer is on, you should be able to access the Internet (that is, assuming you have signed up with a Service Provider). To access the Internet, open the Web browser that is installed on your computer, (for example, Netscape, Internet Explorer, etc.).

  • Page 20: Chapter 11 Removing The Bwx 120 Pcmcia Modem

    Removing the BWX 120 PCMCIA Modem Before you store your BWX 120 PCMCIA Modem in a computer case, you should remove the modem from the PC. Also, turn the antenna to its original down position. Leaving the modem in the PC or the antenna in the upright position while storing the PC in a computer case may damage the modem or the antenna.

  • Page 21: Chapter 12 Indicator Light

    C H A P T E R Indicator Light An indicator light on the top of the BWX 120 PCMCIA Modem’s black encasement provides information about the BWX 120 PCMCIA Modem’s operation. When the light blinks, the BWX 120 PCMCIA Modem is trying to synchronize with a Base Station (BTS). When the light is solid, the BWX 120 PCMCIA Modem has acquired synchronization with a Base Station.

  • Page 22: Chapter 13 Troubleshooting

    C H A P T E R Troubleshooting If you experience difficulties with your Internet connection after you have installed the BWX 120 PCMCIA Modem driver software, please review Minimum Computing Requirements BWX 120 PCMCIA Modem - PC Troubleshooting Ensure your computer meets those requirements. Also, review the installation procedures and ensure all steps were completed properly.

  • Page 23: Chapter 14 Installing Bwx Modem Diagnostics Tool

    Insert the Installation CD into the CD-ROM drive. Step 3 Open the CD by clicking on the My Computer icon. Double-click the folder named NavDiag or Navini_Diagnostics. The system responds by opening the folder. BWX 120 PCMCIA Modem User Guide 14-1 OL-16321-03...

  • Page 24

    Select the I Accept option, and click Next to continue. The system responds with the Choose Install Folder window. Note If the License Agreement is not accepted, you cannot install the software. BWX 120 PCMCIA Modem User Guide 14-2 OL-16321-03...

  • Page 25

    Review the contents for accuracy. Click Next to continue. The system responds with the Introduction window. Step 10 Follow the instructions on the Introduction window and click Install. The system responds by installing the software. BWX 120 PCMCIA Modem User Guide 14-3 OL-16321-03...

  • Page 26

    Click I Agree. The system responds by installing the software and displaying the Install Complete window. Note You must agree to the License agreement to continue with the Install. Step 14 Click Done to close the window. BWX 120 PCMCIA Modem User Guide 14-4 OL-16321-03...

  • Page 27

    Chapter 14 Installing BWX Modem Diagnostics Tool BWX 120 PCMCIA Modem User Guide 14-5 OL-16321-03...

  • Page 28: Troubleshooting Using Bwx Modem Diagnostics Tool

    Help menu gives you two options. The first option, provides help text on the functionality of the BWX Modem Diagnotics Tool program. The second option, About NavDiag, is equivalent to clicking on the About icon. BWX 120 PCMCIA Modem User Guide 15-1 OL-16321-03...

  • Page 29: The Window Option Buttons

    The first button, Connection Status, corresponds to the default view: The following sections describe the various parts of the Connection Status window. The Modem ID In the Modem ID sub-window, the Modems ID appears as 00:04:6A:_ _:_ _:_ _ BWX 120 PCMCIA Modem User Guide 15-2 OL-16321-03...

  • Page 30: The Icons

    The higher the pile of bars goes, the stronger the signal is. The color of the bars also gives an indication of the strength of the signal. Green lines indicate an excellent signal. Orange lines indicate a good signal while red lines indicate a weak signal. BWX 120 PCMCIA Modem User Guide 15-3 OL-16321-03...

  • Page 31: How To Increase The Strength And Quality Of The Signal

    The Signal Quality bar area graphically represents the Carrier to Interference + Noise Ratio (CINR) of the signal received by your BWX 120 PCMCIA Modem. Again, the quality of the signal is represented by a group of colored bars. The higher the pile of bars goes, the better the CINR of the signal. The color of the bars also gives an indication of the quality of the signal.

  • Page 32: The History Graphs

    Modem’s flash memory. The two letters in parenthesis following the release number indicate the type of software load. JD indicates Joint Detection. The other type of load, Enhanced Nulling (EN), is no longer supported. WiMAX Mode WiMAX Mode BWX 120 PCMCIA Modem User Guide 15-5 OL-16321-03...

  • Page 33: The Configuration Window

    At the bottom of the window is an Allow Customer Satisfaction Reporting check box. This check box is used to enable local logging on your computer. This log is useful for any technical support that might be required for your Modem. BWX 120 PCMCIA Modem User Guide 15-6 OL-16321-03...

  • Page 34: The Trend Analysis Window

    By selecting one or more (up to 4) parameters and then clicking on the Plot Graph button, the following window appears. This window displays the value of the selected parameters over the last five minutes, updated once every second. The graphic scrolls from right to left. BWX 120 PCMCIA Modem User Guide 15-7 OL-16321-03...

  • Page 35

    By selecting one or more (up to 4) parameters and then clicking on the Plot Graph button, the following window appears. This window displays the value of the selected parameters over the last five minutes, updated once every second. The graphic scrolls from right to left. BWX 120 PCMCIA Modem User Guide 15-8 OL-16321-03...

  • Page 36: The Statistics Window

    The Statistics Window The Statistics window lets you view the current value of selected parameters. These values are updated as they change over time. To view the Statistics window, click Statistics. BWX 120 PCMCIA Modem User Guide 15-9 OL-16321-03...

  • Page 37

    Chapter 15 Troubleshooting Using BWX Modem Diagnostics Tool The Statistics Window BWX 120 PCMCIA Modem User Guide 15-10 OL-16321-03...

  • Page 38: The About Window

    It also provides a website address and telephone number where you can contact your Service Provider. To view the About window, click About. WiMAX Mode WiMAX Mode BWX 120 PCMCIA Modem User Guide 15-11 OL-16321-03...

  • Page 39: Chapter 16 Manually Upgrading The Bwx Modem Diagnostics Tool

    Web site or insert the CD that contains the software in your CD-ROM drive. Step 3 In the right pane, click Configuration. The system responds by displaying configuration information. BWX 120 PCMCIA Modem User Guide 16-1 OL-16321-03...

  • Page 40

    The system responds by displaying the path to the load in the File box. Step 6 Click Start. The system responds by displaying a progress indicator showing the status of the software update. BWX 120 PCMCIA Modem User Guide 16-2 OL-16321-03...

  • Page 41

    Ensure the software version (in this case 060284) appears in the Standby SW Version field. The software version is displayed as 6.2.84. Both the Active and Standby SW versions should match. Step 13 BWX 120 PCMCIA Modem User Guide 16-3 OL-16321-03...

  • Page 42: Chapter 17 Uninstalling The Bwx Modem Diagnostics Tool Software

    The screenshots shown in these instructions were taken from a laptop with Windows XP. If you have a Windows 2000 or Windows Vista operating system, the screens you see may vary from the screens shown in the instructions. BWX 120 PCMCIA Modem User Guide 17-1 OL-16321-03...

  • Page 43

    Uninstall Options window. Step 3 Select the default Complete Uninstall and click Next. The system responds with the Uninstall Complete window. The Uninstall Navini Note Diagnostics screen indicates the application is uninstalled. BWX 120 PCMCIA Modem User Guide 17-2 OL-16321-03...

  • Page 44

    Manually delete the folder NavDiag under C:\Program Files path by right-clicking the NavDiag folder and selecting Delete from the menu. Step 6 Click Yes. The system responds by deleting the NavDiag folder. Step 7 BWX 120 PCMCIA Modem User Guide 17-3 OL-16321-03...

  • Page 45: Chapter 18 Care & Maintenance

    BWX 120 PCMCIA Modem. Also use caution around the connection pins. • If there is a problem with the BWX 120 PCMCIA Modem, do not attempt to repair it yourself. Report the problem to your Service Provider. •...

  • Page 46: Chapter 19 Upgrading The Bwx 120 Pcmcia Modem Software

    If you must upgrade your software using this method, your Service Provider will give you instructions on what to do. This method takes a minimal amount of time to complete. If you must upgrade the BWX 120 PCMCIA Modem Driver to the latest driver, Windows tells you that Note the current driver is the latest driver.

  • Page 47: Chapter 20 What Could Go Wrong During The Bwx 120 Pcmcia Modem Update

    What Could go Wrong During the BWX 120 PCMCIA Modem Update If you are using the correct BWX 120 PCMCIA Modem, but you forgot to stop the BWX Modem Diagnostics Tool application before starting the execution of the upgrade procedure, the following message displays.

  • Page 48

    If you get the Modem Not Found message, the BWX 120 PCMCIA Modem is not properly inserted. Click Done to stop this application, insert the BWX 120 PCMCIA Modem, then execute the upgrade procedure again.

  • Page 49: Bwx 120 Pcmcia Modem - Pc Troubleshooting

    C H A P T E R BWX 120 PCMCIA Modem - PC Troubleshooting PC Operating Systems Prior to installing BWX Modem Diagnostics Tool monitoring software, please check to insure that the PC Operating System (OS) meets the criteria given earlier in this manual (Chapter 6, “Minimum...

  • Page 50

    Chapter 21 BWX 120 PCMCIA Modem - PC Troubleshooting Results of Correct BWX Modem Diagnostics Tool Installation C:\Documents and Settings\navini\Local Settings\Temp\I1197581883\Windows\resource\jre\classes java.ext.dirs: C:\Documents and Settings\navini\Local Settings\Temp\I1197581883\Windows\resource\jre\lib\ext java.version == 1.5.0_07 (Java 2+) java.vm.name == Java HotSpot(TM) Client VM java.vm.vendor == Sun Microsystems Inc.

  • Page 51

    Chapter 21 BWX 120 PCMCIA Modem - PC Troubleshooting Results of Correct BWX Modem Diagnostics Tool Installation None Install Log Detail: Install Action: InstallAnywhere Variable Status: SUCCESSFUL Install Action: InstallAnywhere Variable Status: SUCCESSFUL Install Action: Status: SUCCESSFUL Get Registry Entry:...

  • Page 52

    Chapter 21 BWX 120 PCMCIA Modem - PC Troubleshooting Results of Correct BWX Modem Diagnostics Tool Installation Install File: C:\Program Files\NavDiag\config\cdiConfigurableInputs.conf Status: SUCCESSFUL Install File: C:\Program Files\NavDiag\config\cdiInputCommands.conf Status: SUCCESSFUL Install File: C:\Program Files\NavDiag\config\cdi.conf Status: SUCCESSFUL Install File: C:\Program Files\NavDiag\config\notifyForward.conf Status: SUCCESSFUL Install File: C:\Program Files\NavDiag\config\LogConfig.conf...

  • Page 53

    Chapter 21 BWX 120 PCMCIA Modem - PC Troubleshooting Results of Correct BWX Modem Diagnostics Tool Installation Value Data: C:\Program Files\NavDiag Status: SUCCESSFUL Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Navini Diagnostics Value Name: InstallDate Value Data: Thu Dec 13 15:51:43 CST 2007...

  • Page 54

    Chapter 21 BWX 120 PCMCIA Modem - PC Troubleshooting Results of Correct BWX Modem Diagnostics Tool Installation Install Directory: C:\Program Files\NavDiag\data\lib\ Status: SUCCESSFUL Install File: C:\Program Files\NavDiag\data\lib\ctl.jar Status: SUCCESSFUL Install File: C:\Program Files\NavDiag\data\lib\navDiag.jar Status: SUCCESSFUL Install File: C:\Program Files\NavDiag\data\lib\log4j.jar Status: SUCCESSFUL Install File: C:\Program Files\NavDiag\data\lib\modemConfig.jar...

  • Page 55

    Chapter 21 BWX 120 PCMCIA Modem - PC Troubleshooting Results of Correct BWX Modem Diagnostics Tool Installation Install Directory: C:\Documents and Settings\navini\Desktop\ Status: SUCCESSFUL Additional Notes: NOTE - Directory already existed Create Shortcut: C:\Documents and Settings\navini\Desktop\Navini Diagnostics.lnk Status: SUCCESSFUL BWX 120 PCMCIA Modem User Guide...

  • Page 56: End User License Agreement

    (whether contained in user or technical manuals, training materials, specifications or otherwise) pertaining to the Software and made available by Cisco with the Software in any manner (including on CD-Rom, or on-line). In order to use the Software, Customer may be required to input a registration number or product authorization key and register Customer’s copy of the Software online at Cisco’s website to obtain...

  • Page 57

    Customer and used for Customer’s internal business purposes. No other licenses are granted by implication, estoppel or otherwise. For evaluation or beta copies for which Cisco does not charge a license fee, the above requirement to pay license fees does not apply.

  • Page 58

    Subject to the limitations and conditions set forth herein, Cisco warrants that commencing from the date of shipment to Customer (but in case of resale by an authorized Cisco reseller, commencing not more than ninety BWX 120 PCMCIA Modem User Guide...

  • Page 59

    End User License Agreement (90) days after original shipment by Cisco), and continuing for a period of the longer of (a) ninety (90) days or (b) the warranty period (if any) expressly set forth as applicable specifically to software in the warranty card accompanying the product of which the Software is a part (the “Product”) (if any): (a) the media on which the...

  • Page 60

    BREACH OF WARRANTY OR OTHERWISE, SHALL NOT EXCEED THE PRICE PAID BY CUSTOMER TO CISCO FOR THE SOFTWARE THAT GAVE RISE TO THE CLAIM OR IF THE SOFTWARE IS PART OF ANOTHER PRODUCT, THE PRICE PAID FOR SUCH OTHER PRODUCT. THIS LIMITATION OF LIABILITY FOR SOFTWARE IS CUMULATIVE AND NOT PER INCIDENT (I.E.

  • Page 61

    Customer has accepted the Software or any other product or service delivered by Cisco. Customer acknowledges and agrees that Cisco has set its prices and entered into the Agreement in reliance upon the disclaimers of warranty and the limitations of liability set forth herein, that the...

  • Page 62

    Purchase Order or elsewhere, all of which terms are excluded. The Agreement has been written in the English language, and the parties agree that the English version will govern. Product warranty terms and other information applicable to Cisco products are available at the following URL: http://www.cisco.com/go/warranty ©...

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