Ford 2015 Figo Owner's Manual page 213

Issue
System can not recognise
the phone number I said.
Issue
I'm having trouble
connecting my device.
Figo (CDU) , E4B5 19A321 ZCA enIND, Edition date: 06/2015, Second Printing
SYNC™
Phone Issues
Possible Cause(s)
You may be speaking too
soon or too slowly.
USB/Media Issues
Possible Cause(s)
Possible device malfunction.
211
Possible Solution(s)
· If all contacts in SYNC
phonebook can't be
accessed via voice
commands, please double
check whether your phone-
book has been downloaded
correctly, and then check
contact names are the same
as what you said. If this does
not work, please reset the
system and try again. If still
does not work, please
switch off the audio system
and restart it.
For a higher successful
recognition rate, try saying
the phone number in several
groups instead of speaking
out at one time. For
example: for a 11 digit phone
number, say the first 3 digits,
wait for SYNC confirmation,
then say the next 4 digits,
wait for SYNC confirmation,
and then say the last 4
digits.
Possible Solution(s)
· Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
· Make sure you are using the
manufacturer's cable.
· Make sure the USB cable is
properly inserted into the
device and the vehicle's USB
port.