User Guide Nokia Lumia 1020 Issue 1.0 EN...
Nokia account Continue with a document on another Store device People & messaging Calendar Calls Make a calculation Contacts Use your work phone Social networks Tips for business users Messages Phone management & connectivity © 2013 Nokia. All rights reserved.
Use a high speed connection Wi-Fi Bluetooth Memory and storage Copy content between your phone and computer Security Access codes Troubleshooting and support Find your model number and serial number (IMEI) Product and safety information © 2013 Nokia. All rights reserved.
Only qualified personnel may install or repair this product. BATTERIES, CHARGERS, AND OTHER ACCESSORIES Use only batteries, chargers, and other accessories approved by Nokia for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible.
• To go to the start screen, press . The app you were in remains open in the background. • To search the web, press © 2013 Nokia. All rights reserved.
Tip: Use the SIM door key to unlock the SIM holder. If you lose the key, you can use a paperclip. Make sure the phone is switched off. 1. Push the key into the hole until the holder is released. 2. Pull the holder out. © 2013 Nokia. All rights reserved.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation. The antenna areas are highlighted. © 2013 Nokia. All rights reserved.
1. First connect the USB cable to the charger, and plug the charger into a wall outlet, then connect the micro-USB end of the cable to your phone. 2. When the battery is full, disconnect the charger from the phone, then from the wall outlet. © 2013 Nokia. All rights reserved.
No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts charging. The charging areas on the phone and the charger need to touch, so make sure you align the phone and charger properly. Not all phone models fit in all chargers. © 2013 Nokia. All rights reserved.
You need a Nokia wireless charging cover CC-3066, marked with the Qi logo inside the cover, for wireless charging to work. The cover may be included in the sales box, or it may be sold separately. Only use original Nokia wireless charging covers.
Take good care of your battery, it's the life force of your phone. Your phone has an internal, non-removable, rechargeable battery. Use only Nokia approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone (included).
To learn more about Microsoft account and what can you do with it, go to www.windowsphone.com. Create your Microsoft account Spice up your life and get more from your phone – create a Microsoft account. © 2013 Nokia. All rights reserved.
Copy contacts Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts and text messages from your old phone. © 2013 Nokia. All rights reserved.
If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly. Lock the keys and screen Want to avoid accidentally making a call when your phone is in your pocket or bag? Press the power key. © 2013 Nokia. All rights reserved.
Connect the headset Enjoy your favourite music, or free your hands for other things when in a call. Connect the headset to your phone. © 2013 Nokia. All rights reserved.
To change the settings, on the start screen, swipe left, and tap Settings > ringtones+sounds. Icons shown on your phone The status bar at the top of the screen tells you the current time, battery and signal strength, and much more. © 2013 Nokia. All rights reserved.
The type of mobile network you're currently connected to may be shown with a single letter, a combination of letters, or a combination of letters and numbers. For example, , depending on your network service provider. The icons may vary depending on your region or network service provider. © 2013 Nokia. All rights reserved.
Got a lot of apps? To look one up, tap Switch between views If you don't have all the apps you need on your start screen, you can find them from the apps menu. Simply swipe left or right between the views. © 2013 Nokia. All rights reserved.
2. To open further options, place your finger on an item until the menu opens. Tip: You can even use your phone while wearing gloves. On the start screen, swipe left, and tap Settings > display+touch. Swipe to touch, and switch Touch sensitivity to High. © 2013 Nokia. All rights reserved.
Tap and hold to drag an item Place your finger on the item for a second or two, and slide your finger across the screen. Swipe Place your finger on the screen, and slide your finger in the desired direction. © 2013 Nokia. All rights reserved.
To stop the scrolling, tap the screen. Zoom in or out Place two fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together. © 2013 Nokia. All rights reserved.
Bluetooth and NFC sharing on in flight mode. 1. On the start screen, swipe left, and tap Settings > flight mode. 2. Switch Status to On Personalise your phone Learn how to personalise the start screen, and how to change ringtones. © 2013 Nokia. All rights reserved.
Pin a website Go to a website, and tap > pin to start. Move a tile Tap and hold the tile, drag and drop it to the new location, and tap the screen. © 2013 Nokia. All rights reserved.
Simply double-tap the screen. Switch double-tap on or off On the start screen, swipe left, tap Settings > display+touch, and swipe to touch. Tap the Double tap to wake up phone check box. © 2013 Nokia. All rights reserved.
Settings, and switch kid's corner to Off Change your theme You can change the display colours to match your taste and mood. 1. On the start screen, swipe left, and tap Settings > theme. 2. Tap Background or Accent colour. © 2013 Nokia. All rights reserved.
Connect your phone to your PC with a USB cable, and use the file manager of your PC to move the song you want to the ringtone folder in your phone. To set the song as your ringtone, in the ringtones+sounds view, tap Ringtone, and under Custom, tap the song. © 2013 Nokia. All rights reserved.
Did you just finish personalising your start screen, and want to share your work of art? You can capture your screen and send it to your friends. 1. Press the power key and the start key at the same time. © 2013 Nokia. All rights reserved.
Change the phone screen settings • Set the phone screen to switch off after a short time. On the start screen, swipe left, and tap Settings > lock screen > Screen times out after. © 2013 Nokia. All rights reserved.
Tip: To keep the Wi-Fi connection on even when the phone screen switches off, on the start screen, swipe left, tap Settings > WiFi > advanced, and tap the Keep WiFi on when screen times out check box. © 2013 Nokia. All rights reserved.
Learn how to write text quickly and efficiently with your phone’s keyboard. Use the on-screen keyboard Writing with the on-screen keyboard is easy and fun. You can use the keyboard when holding your phone in portrait or landscape mode. © 2013 Nokia. All rights reserved.
Tip: To put a full stop at the end of a sentence, and to start a new sentence, tap the space key twice. Tip: To quickly type in a number or special character, while holding the numbers and symbol key, slide your finger to the character, and lift your finger. © 2013 Nokia. All rights reserved.
Tap and hold the language key, and select the language you want. The language key is only shown when more than one language is selected. Move the cursor Tap and hold the text until you see the cursor. Without lifting your finger, drag the cursor to the place you want. © 2013 Nokia. All rights reserved.
If the word you want isn't in the dictionary, write the word, tap it, and tap the plus sign (+) in the suggestion bar. Your phone also learns new words when you have written them a few times. © 2013 Nokia. All rights reserved.
Tap the language key repeatedly until the language you want is shown. The keyboard layout and word suggestions change according to the language selected. The language key is only shown when more than one writing language has been selected. © 2013 Nokia. All rights reserved.
This feature may not be available in all languages. Clock Keep track of time – learn how to use your phone as a clock, as well as an alarm clock. Set an alarm You can use your phone as an alarm clock. © 2013 Nokia. All rights reserved.
Update the time and date manually Switch Set automatically to Off , and edit the time and date. Update the time zone manually when travelling abroad Switch Set automatically to Off , and tap Time zone and a location. © 2013 Nokia. All rights reserved.
Settings. Swipe to applications, and tap photos+camera > SkyDrive. Save an Office document to SkyDrive Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and tap save to... > SkyDrive. © 2013 Nokia. All rights reserved.
Nokia account Your Nokia account is the key to Nokia services. With your Nokia account, you can, for example: • Access Nokia services with a single username and password on your computer or phone. • Sync your favourites in Maps •...
Check out the latest and most downloaded apps, games, and other items recommended for you and your phone. Browse different categories, or search for specific items. Store. View or browse categories Tap a category on the front page, or swipe left or right to see more categories and items. © 2013 Nokia. All rights reserved.
1. On the start screen, swipe left, tap and hold the app, and tap rate and review. 2. Rate the app, and write your review. Tip: You can rate and review your other items in the same way. © 2013 Nokia. All rights reserved.
To remove a call record, tap and hold the call record, and tap delete item. To remove all the call records, tap > delete all. To search for a call record, tap > , and type in the contact's name or phone number. © 2013 Nokia. All rights reserved.
2. Switch Call forwarding to On 3. Type in the phone number in the Forward calls to box, and tap save. Tip: To check if call forwarding is being used, shown by , tap the top of the screen. © 2013 Nokia. All rights reserved.
Contacts You can save and organise your friends' phone numbers, addresses, and other contact information in the People hub. You can also get in touch with your friends through social networking services. © 2013 Nokia. All rights reserved.
Need to contact your friends quickly? Rather than scrolling through all your contacts, you can search or jump to a letter or character in the contacts list. 1. Tap People, and swipe to all. 2. Tap , and start writing a name. The list filters as you write. © 2013 Nokia. All rights reserved.
You can create contact groups, and send a message to several people at the same time. For example, you can add family members to the same group and reach them quickly with the same message. People, and swipe to together. 1. Tap > Group. © 2013 Nokia. All rights reserved.
Tip: When you sign in to an account, contacts in the account are automatically imported. See your friends' status updates After you set up your social networking services on your phone, you can follow your friends' status updates in the People hub. People, and swipe to what's new. © 2013 Nokia. All rights reserved.
4. Tap the social networking service where you want to upload the photo. 5. Add a caption if you want, and tap Messages Stay in touch with your friends, and send them text or multimedia messages, or start chatting. © 2013 Nokia. All rights reserved.
If you start writing a message, and switch to another app before sending it, you can continue your message when you return to Messaging. Tap > drafts. The draft message is deleted when sent. © 2013 Nokia. All rights reserved.
1. Tap Messaging. 2. To read a message, tap a conversation. Save an attachment Tap the attachment, such as a photo, and tap > save to phone. © 2013 Nokia. All rights reserved.
Send location in a message Asked your friends to come and meet you, but they don't know the place? Send them your location on a map. This feature may not be available for all regions. © 2013 Nokia. All rights reserved.
1. Tap Messaging. 2. Tap 3. To add a recipient from your contacts list, tap . Tap your friend's chat account to start chatting. 4. Tap the message box, write your message, and tap © 2013 Nokia. All rights reserved.
To find out more about setting up different mail accounts, see the How-to section at www.windowsphone.com. Add a mailbox later In your mailbox, tap > add email account and an account, and sign in. © 2013 Nokia. All rights reserved.
With Exchange ActiveSync, it may be mandatory to use the lock code. Use of the Mail for Exchange is limited to over-the-air synchronisation of PIM information between the Nokia device and the authorised Microsoft Exchange server. Open mail from the start screen With live mail tiles you can open mail directly from the start screen.
1. On the start screen, tap 2. In your mailbox, tap the mail. Unread mail is marked in a different colour. Tip: To zoom in or out, place 2 fingers on the screen, and slide them together or apart. © 2013 Nokia. All rights reserved.
2. Tap the check boxes that appear next to the mails, and tap All the mails you selected are deleted. Depending on your mail account, the mails may be deleted from your mail server, too. Delete one mail Open the mail, and tap © 2013 Nokia. All rights reserved.
Delete a mailbox If you don't want to use a mailbox anymore, you can delete it from your phone. 1. Swipe left, and tap Settings > email+accounts. 2. Tap and hold the mailbox, and tap delete. © 2013 Nokia. All rights reserved.
Camera basics Get to know Nokia Pro Camera Want to take outstanding photos? With Nokia Pro Camera, you can enjoy full-resolution photos and full HD video capture with stereo sound. You can also be your own artist and change each setting manually to your preference.
To view and reframe the photo you just took, tap the round thumbnail next to . This full-resolution photo can only be viewed in Nokia Pro Camera. For example, in the Photos hub, an easy-to-share (5MP) version of the photo is used.
The other phone needs to support NFC, and Bluetooth needs to be switched on in both phones. Tip: You can also share from the Photos hub. Select the photo or video, and tap > share..© 2013 Nokia. All rights reserved.
> settings, and switch Framing grids to, for example, Golden ratio or Rule of thirds. 3. To take the photo, tap Camera tips Want to take full advantage of Nokia Pro Camera? Take a look at these tips and learn more about your high-resolution camera. •...
Use different camera modes Did you know that your phone has several camera modes to choose from? Nokia's own camera modes, Nokia Pro Camera and Nokia Smart Camera, as well as the standard camera, help you take the best photos.
Did someone have a great facial expression that you'd like to have in your photo? If you took a photo using Nokia Smart Camera, you can pick the faces you like best and put them in your group photo. 1. Take a photo using Nokia Smart Camera.
5. When you're done, tap Remove moving objects in a photo Did someone walk through your photo in the last moment? Use Nokia Smart Camera and remove unwanted moving objects in a photo. 1. Take a photo using Nokia Smart Camera.
Relive those important moments – view the photos on your phone. Tap Photos. 1. To view a photo you've taken, tap Camera Roll and the photo. 2. To view the next photo, swipe left. To view the previous photo, swipe right. © 2013 Nokia. All rights reserved.
Photos hub. 1. Tap Photos. 2. Tap > choose background. 3. Select the photo, and tap Tip: You can also set your phone to periodically change the photo automatically. Tap > shuffle background. © 2013 Nokia. All rights reserved.
Have you taken photos with your phone that you'd like to copy to your computer? Use your computer's file manager to copy or move your photos. If your computer is a Mac, install the Nokia Photo Transfer for Mac app from www.nokia.com.hk. 1. Connect your phone to a compatible computer with a compatible USB cable.
3. Tap the photo you want to show on the screen. 4. On the PhotoBeamer web page, scan the QR code with your phone. 5. Swipe left or right to show other photos in the same folder. © 2013 Nokia. All rights reserved.
Write a review of a place, or take a photo and upload it for everyone to see, either on their phones or at here.com Tip: Use this QR code to download the latest version of HERE Maps to your phone. Press and tap . Point the camera at the code, and tap the link. © 2013 Nokia. All rights reserved.
Nokia disclaims any and all warranty with respect to the availability of maps, including its accuracy, correctness and update. Some content is generated by third parties and not Nokia. The content may be inaccurate and is subject to availability.
1. On the start screen, swipe left, and tap HERE Maps. 2. Tap to find suggested places nearest to you, or browse to a point on the map. 3. Tap You can see all types of suggested places on the map. © 2013 Nokia. All rights reserved.
Tip: To see info on a particular location in a building, such as a shop, tap the location, and then the info bubble. 3. To see a different floor of the building, swipe up or down on the floor number to the right of the map. © 2013 Nokia. All rights reserved.
Your route opens in HERE Drive+. Get directions for public transport After creating your route, tap Your route opens in HERE Transit. Public transport info is available in selected cities around the world. © 2013 Nokia. All rights reserved.
View a saved place In the main view, tap Sync your saved places Have your favourite places always backed up and at hand – sync your favourites with your Nokia account. On the start screen, swipe left, and tap HERE Maps.
Nokia account Tip: Use this QR code to download the latest version of HERE Drive+ to your phone. Press and tap . Point the camera at the code, and tap the link. © 2013 Nokia. All rights reserved.
Tip: If you want to take a look at the remaining route during navigation, you can drag the map with your finger. To return to your current location, tap 5. To stop the navigation, tap > Stop navigation. © 2013 Nokia. All rights reserved.
2. Write search words, such as a street address or place name. 3. Tap a place from the list. 4. Tap The place is saved to your Nokia account. If you're not signed in to your Nokia account, you are asked to sign in. Sync your saved places If you're signed in to your Nokia account, your favourites are synced to your account automatically every time you open HERE Drive+.
> Settings > Map features, and switch place categories on or off. Switch between remaining distance, time of arrival, or remaining time view In the navigation view, tap the remaining distance and an option. © 2013 Nokia. All rights reserved.
Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save on data costs, use a Wi-Fi network to connect to the internet. 1. Tap Internet Explorer. 2. Tap the address bar. 3. Write a web address. © 2013 Nokia. All rights reserved.
Add a website to your favourites If you visit the same websites all the time, add them to your favourites, so you can access them quickly. Internet Explorer. 1. Go to a website. 2. Tap > add to favourites. © 2013 Nokia. All rights reserved.
2. Write your search word in the search box, and tap . You can also select a search word from the proposed matches. 3. To see related search results, swipe left to see the different search result categories. © 2013 Nokia. All rights reserved.
1. On the start screen, swipe left, and tap Settings > WiFi. 2. Switch WiFi networking to Off Close a mobile data connection On the start screen, swipe left, tap Settings > mobile network, and switch Data connection to off. © 2013 Nokia. All rights reserved.
You need a Nokia wireless charging cover, marked with the Qi logo inside the cover, for wireless charging to work. The cover may be included in the sales box, or it may be sold separately. Only use original Nokia wireless charging covers.
To listen to the radio, you need to connect a compatible headset to the device. The headset acts as an antenna. 1. On the start screen, swipe left, and tap Music+Videos > radio. 2. Connect a compatible wired headset. © 2013 Nokia. All rights reserved.
Phone app for Phone app for Explorer desktop Windows 8 Windows 8 RT Windows 7 Windows Vista/XP Games Want to have some fun? Keep yourself entertained by downloading and playing games on your phone. © 2013 Nokia. All rights reserved.
Store, you can either download a trial version or buy it right away. Resume playing a game When you return to a game, there may be a resume icon in the game itself. If not, tap the screen. © 2013 Nokia. All rights reserved.
In the Office hub, you can view Microsoft Office documents, such as Word documents, Excel workbooks, or PowerPoint presentations. 1. Tap Office. 2. Swipe to places, and tap the location of the file you want to view. 3. Tap a Word, Excel, or PowerPoint file. © 2013 Nokia. All rights reserved.
SharePoint site. 1. Tap Office, and swipe to places. 2. Tap the location of the file. 3. Tap the Excel file you want to edit. 4. To move to another worksheet, tap and a worksheet. © 2013 Nokia. All rights reserved.
You can attend a meeting on the go and watch a PowerPoint presentation broadcast over the internet on your phone. Open the mail containing the link to the broadcast presentation, and tap the link. © 2013 Nokia. All rights reserved.
1. When working on an Office document, tap > save as..2. Tap Save to > SkyDrive. 3. Tap save. You can now open the document from SkyDrive on another device and continue where you left off. © 2013 Nokia. All rights reserved.
In the day or agenda view, tap and the day. Use multiple calendars When you set up mail accounts on your phone, you can see the calendars from all your accounts in one place. © 2013 Nokia. All rights reserved.
To set up your company account, tap Settings > company apps. Tips for business users Use your phone efficiently at work. For more info on Nokia’s offering for businesses, go to Nokia Expert Centre at https:// expertcentre.nokia.com. © 2013 Nokia. All rights reserved.
For example, you can set your phone to lock automatically, or you can even locate your phone if it gets lost (not available in all regions). For more info, see the Security section in this user guide, or go to www.nokia.com/gb-en/products/ nokia-for-business/nokia-lumia/security/windows-phone-security.
You can use your phone to make Skype-to-Skype calls or send Skype-to-Skype instant messages. With Skype global rates, you can also call landlines or other mobile phones, and pay as you go with your credit card or get a monthly subscription for the best rates. Download the app to your Nokia Lumia phone.
Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted. Before starting the update, connect a charger or make sure the device battery has enough power. © 2013 Nokia. All rights reserved.
After the update, go to www.nokia.com/support to get your new user guide. Update your phone software No computer needed – update your phone software wirelessly for new features and improved performance. Before starting the update, make sure your phone has enough battery power.
Tap WiFi, and switch WiFi networking to Off Explore the world around you. Tap accessories to connect to them, and tap tags to call someone or open a website. Near Field Communication (NFC) makes connecting easy and fun. © 2013 Nokia. All rights reserved.
Tap the NFC area of the accessory with the NFC area of your phone, and follow the instructions on the screen. Accessories, such as the Nokia Purity Pro wireless stereo headset by Monster, are sold separately. The availability of accessories varies by region.
Tap a tag with the NFC area of your phone. Bluetooth You can connect wirelessly to other compatible devices, such as phones, computers, headsets, and car kits. You can also send your photos to compatible phones or to your computer. © 2013 Nokia. All rights reserved.
4. You can see the Bluetooth phones within range. Tap the phone you want to connect to. 5. If the other phone needs a passcode, type in or accept the passcode. The passcode is only used when you connect to something for the first time. © 2013 Nokia. All rights reserved.
To check the details of your phone memory, tap phone. If you're running out of space, first check for and remove things you no longer need: • Text, multimedia, and mail messages • Contact entries and details © 2013 Nokia. All rights reserved.
Tip: If your computer is a Mac, install the Windows Phone app from the Mac App Store. If you want to transfer photos you have taken to Mac, it is recommended that you use the Nokia Photo Transfer for Mac app, which you can download from www.nokia.com.hk.
2. Switch Password to On , and type in a security code (at least 4 digits). 3. Tap Require a password after, and define the length of time after which the phone locks automatically. © 2013 Nokia. All rights reserved.
Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact Nokia Care or your phone dealer. Unlock your phone Press the power key, drag the lock screen up, and type in your security code.
Additional charges may apply, and all the personal data in your phone may be deleted. For more information, contact Nokia Care or your phone dealer. IMEI This is used to identify valid phones in the network.
Settings > about > reset your phone. If your issue remains unsolved, contact your network service provider or Nokia for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.
Tip: If you need to identify your phone, to view the unique IMEI number of the phone, dial *#06#. © 2013 Nokia. All rights reserved.
Find your model number and serial number (IMEI) If you need to contact Nokia Care or your service provider, you may need info such as the model number and the serial number (IMEI). To see the info, tap Settings > about.
Only use a soft, clean, dry cloth to clean the surface of the device. • Do not paint the device. Paint can prevent proper operation. • Keep the device away from magnets or magnetic fields. © 2013 Nokia. All rights reserved.
Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you help prevent uncontrolled waste disposal and promote the recycling of materials. All materials of the device can be recovered as materials and energy. Check how to recycle your Nokia products at www.nokia.com/recycle. About Digital Rights Management When using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights.
If you access preinstalled bookmarks and links to third party internet sites, take the appropriate precautions. Nokia does not endorse or assume liability for such sites. Connectivity security Nokia understands how important it is that your mobile phone or device operates reliably and that your personal content is saved safely. © 2013 Nokia. All rights reserved.
The lower the power output, the lower the SAR value. © 2013 Nokia. All rights reserved.
To provide the service described above, your mobile phone number, the serial number of your phone, and some identifiers of the mobile subscription may be sent to Nokia when you use the phone for the first time.
© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows and the Windows logo are trademarks of the Microsoft group of companies. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nokia is under license. Dolby is a trademark of Dolby Laboratories.