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Nokia Lumia 1020 Service Manual

Rm-877
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Download this manual See also: User Manual, Quick Manual
Service Manual for L1 and L2
Nokia Lumia 1020
RM-877
Key features
1.5 GHz Qualcomm dual-core processor
2 GB RAM and 32 GB of internal storage
4.5" AMOLED Puremotion HD+ display
41 Mpix PureView camera with OIS
2G / 3G / 4G LTE connectivity
Version 2.0
Exploded view
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Assembly steps
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Service devices
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Phone reset
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Disassembly steps
Assembly video
Product controls and interfaces
©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
Check the repair
policy before
performing any
mechanical repair
on Service Level
1&2!
Disassembly video
More
Solder components
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Service concept
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Summary of Contents for Nokia Lumia 1020

  • Page 1 Disassembly steps Disassembly video More More More Assembly steps Assembly video Solder components More More More Service devices Product controls and interfaces Service concept More More More Phone reset More ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 2 SIZE 4 M1.4 x 2.5 I0014 XENON FLASH I0015 SIM TRAY FLASH ADHESIVE I0021 CAMERA DECO Only available Not reuseable Repair/swap I0016 as assembly after removal only in level 3 ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 3 Service Manual Level 1 and 2 Disassembly steps Nokia Lumia 1020 RM-877 Version 2.0 1) For disassembling you need the Nokia Standard toolkit version 2. You will also need the SIM door key. 2) The power must be off during the disassembly procedure.
  • Page 4 3) Protect the DISPLAY with protective film. 4) Release the SIM TRAY with the SIM door key.
  • Page 5 5) Pull the SIM TRAY out. 6) Unscrew the TORX+ size 4 LOCKING RAIL SCREW. Open the screw 8 full turns. Loosen the screw very slowly and be careful not to break the LOCKING RAIL ASSEMBLY.
  • Page 6 7) Use the SRT-6 to detach the DISPLAY. Release the left side of the device by sliding the SRT-6 as shown. Be careful not to damage any components or the flexes underneath the DISPLAY. 8) Carefully lift the left side of the DISPLAY to gain access to the connectors.
  • Page 7 9) Use the SS-93 to open the BATTERY CONNECTOR. Be careful not to damage the connector or any nearby components. NOTE: The opening order of the connectors is mandatory to minimize the risk of battery current short circuits. 10) Use the SS-93 to open the 2nd CAMERA FLEX CONNECTOR. Be careful not to damage the connector or any nearby components.
  • Page 8 11) Use the SS-93 to open the DISPLAY CONNECTOR. Be careful not to damage the connector or any nearby components. 12) The DISPLAY can now be separated.
  • Page 9 13) Start releasing the 2nd CAMERA ASSEMBLY with the SS-93 from the shown place. 14) Detach the SENSOR by lifting it with the SS-93 as shown.
  • Page 10 15) Remove the 2nd CAMERA ASSEMBLY with tweezers. 16) Use tweezers to remove the 2nd CAMERA GROUNDING FOAM. Do not use it again. Discard it.
  • Page 11 17) Use tweezers to detach the 2nd CAMERA GASKET. 18) Use the SS-93 to open the USB CONNECTOR. Be careful not to damage the connector or any nearby components.
  • Page 12 19) Unscrew this TORX+ size 6 screw. 20) Unscrew the two TORX+ size 5 screws in the order shown.
  • Page 13 21) Use the dental tool to release the snaps holding the BATTERY HOLDER. Be careful not to injure yourself with the sharp end of the dental tool. 22) Use tweezers to remove the BATTERY HOLDER.
  • Page 14 23) Open the CAMERA CONNECTOR with the SS-93. Be careful not to damage the connector or any nearby components. NOTE: The surface on the back of the CAMERA is very thin ceramic. To avoid damaging it do not touch or push the back of the camera.
  • Page 15 25) Protect the CAMERA LENS with protective film. 26) Use tweezers to detach the LOCKING RAIL.
  • Page 16 27) Remove the LOCKING RAIL. 28) Use the SS-93 to open the SIDE KEY FLEX CONNECTOR. Be careful not to damage the connector or any nearby components.
  • Page 17 29) Unscrew the four TORX+ size 6 screws in the order shown. 30) Unscrew this TORX+ size 5 screw.
  • Page 18 31) Insert the sharp end of the SS-93 into the shown place and lever the ENGINE BOARD carefully out. Be careful not to damage any springs on the ENGINE BOARD, the USB FLEX or the SIDE KEY FLEX while lifting the ENGINE BOARD. 32) Lift up the bottom end of the ENGINE BOARD first.
  • Page 19 33) Remove the ENGINE BOARD. 34) Use the SS-93 to open the AV ASSEMBLY CONNECTOR. Be careful not to damage the connector or any nearby components.
  • Page 20 35) Use tweezers to remove the AV ASSEMBLY. 36) Detach the AV FRAME GROUNDING FOAM with tweezers. Do not use it again. Discard it.
  • Page 21 37) Release the EARPIECE with the dental tool. Remove the EARPIECE with tweezers. 38) Detach the EARPIECE GASKET with the dental tool. Do not reuse it. Discard it.
  • Page 22 39) Remove the 2nd CAMERA GROUNDING PAD with tweezers. Do not use it again. Discard it. 40) Use the SS-93 to release and lift the BATTERY.
  • Page 23 41) Remove the BATTERY. 42) Detach the BATTERY GASKET with tweezers.
  • Page 24 43) Unscrew the four TORX+ size 4 screws in the order shown. 44) Lift the BODY ASSEMBLY to separate the CAMERA DECO.
  • Page 25 45) Use the SS-93 to lever out the XENON FLASH. 46) Release one corner of the FLASH ADHESIVE with the dental tool. Use tweezers to peel the adhesive off. The adhesive cannot be used again. Discard it.
  • Page 26 47) Detach the USB GASKET with tweezers. 48) The Nokia Lumia 1020 disassembly procedure is complete. -END OF DISASSEMBLY- ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 27 Service Manual Level 1 and 2 Assembly steps Nokia Lumia 1020 RM-877 Version 2.0 1) For assembling you need the Nokia Standard toolkit version 2. 2) Place the FLASH ADHESIVE on the CAMERA DECO.
  • Page 28 3) Put the XENON FLASH into its place and press it slightly to activate the adhesive. 4) Combine the CAMERA DECO and the BODY ASSEMBLY.
  • Page 29 5) Fasten the four TORX+ size 4 screws in the order shown to the torque of 15 Ncm. 6) Use tweezers to attach the 2nd CAMERA GROUNDING PAD.
  • Page 30 7) Place the EARPIECE HOLDER GASKET into its slot. 8) Use tweezers to place the EARPIECE into its slot. Press the EARPIECE gently from the black plastic parts to activate the adhesive.
  • Page 31 9)Make sure the EARPIECE is aligned correctly. 10) Attach the AV FRAME GROUNDING FOAM with tweezers.
  • Page 32 11) Use tweezers to align the AV ASSEMBLY on the ENGINE BOARD. 12) Use the SS-93 to connect the AV ASSEMBLY connector. Be careful not to damage the connector or any nearby components.
  • Page 33 13) Place the ENGINE BOARD to the BODY ASSEMBLY top end first. While aligning the ENGINE BOARD be careful not to damage the SIDE KEY FLEX connector. 14) Check that the guiding pin goes through the ENGINE BOARD and the AV ASSEMBLY.
  • Page 34 15) Put down the bottom end of the ENGINE BOARD. While aligning the bottom end of the ENGINE BOARD be careful not to damage the USB FLEX connector. 16) Check that the guiding pin goes through engine board and the spring is against the chassis wall.
  • Page 35 17) Fasten this TORX+ size 5 screw to the torque of 15 Ncm. 18) Fasten the four TORX+ size 6 screws in the order shown to the torque of 15 Ncm.
  • Page 36 19) Use the SS-93 to connect the SIDE KEY FLEX connector. Be careful not to damage the connector or any nearby components. 20) Use the SS-93 to connect the USB connector. Be careful not to damage the connector or any nearby components.
  • Page 37 21)Attach the USB GASKET with tweezers. 22) Use tweezers to place the LOCKING RAIL ASSEMBLY top end first. Make sure that the ANTENNA COAX CABLE is not under the LOCKING RAIL ASSEMBLY.
  • Page 38 23) Put down the LOCKING RAIL ASSEMBLY and turn it into its place. Then slide the LOCKING RAIL ASSEMBLY towards the bottom end of the device. 24) Connect the CAMERA connector with the SS-93. Be careful not to damage the connector or any nearby components. NOTE: The surface on the back of the CAMERA is very thin ceramic.
  • Page 39 25) Place the CAMERA carefully into its cavity. 26) Attach the BATTERY GASKET with tweezers and remove the protective film from the BATTERY.
  • Page 40 27) Place the BATTERY bottom end first. NOTE: Do not connect the BATTERY CONNECTOR. 28) Place the BATTERY HOLDER with tweezers...
  • Page 41 29) Secure the BATTERY HOLDER snaps. 30) Fasten the two TORX+ size 5 screws in the order shown to the torque of 15 Ncm.
  • Page 42 31) Fasten this TORX+ size 6 screw to the torque of 15 Ncm. 32) Place the 2nd CAMERA GASKET to the WINDOW ASSEMBLY. NOTE: the alignment of the CAMERA GASKET.
  • Page 43 33) Place the 2nd CAMERA GROUNDING FOAM. 34) Use tweezers to align 2nd CAMERA ASSEMBLY into WINDOW ASSEMBLY. Make sure the 2nd CAMERA ASSEMBLY is aligned correctly. Secure the 2nd CAMERA GASKET with SS-93.
  • Page 44 35) Use the SS-93 to connect the DISPLAY connector. Be careful not to damage the connector or any nearby components. NOTE: The connecting order of the connectors is mandatory to minimize the risk of battery current short circuits. 36) Use the SS-93 to connect the 2nd CAMERA FLEX CONNECTOR. Be careful not to damage the connector or any nearby components.
  • Page 45 37) Use the SS-93 to connect the BATTERY CONNECTOR. Be careful not to damage the connector or any nearby components. 38) Align the shown side of the WINDOW ASSEMBLY to the BODY ASSEMBLY first.
  • Page 46 39) Then put down the other side and press slightly to attach the WINDOW ASSEMBLY correctly. 40) Fasten the LOCKING RAIL TORX+ size 4 screw to the torque of 9 Ncm. Tighten the screw very slowly and be careful not to breake the LOCKING RAIL ASSEMBLY.
  • Page 47 41) Place the SIM TRAY. 42) Press the power key and check that the device restarts properly. The Nokia Lumia 1020 assembly procedure is complete. -END OF ASSEMBLY- ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 48 Service Manual Level 1 and 2 Solder components Nokia Lumia 1020 RM-877 Version 2.0 ASIP Z2160 Proximity IR F1440 LED Fuse Main F1401 camera Fuse Earpiece V2130 ASIP SIM det S2700 Switch X7500 Spring Display F1350 Fuse USB VBUS V3310...
  • Page 49 X7805 ant Spring X2103 N-Spring Main ant Z7802 DIPLEXER X2104 P-Spring X7807 Spring LB Main X7808 ant Spring LB Main X7806 ant Spring X7810 X7809 X7811 HB Main Spring ant Spring Spring ©2013 Nokia | Confidential | All Rights Reserved.
  • Page 50 For more information, refer to the Service Bulletin (SB-011) on Nokia Online. Supplier or manufacturer contacts for tool re-order can be found in “Recommended service equipment” document on Nokia Online. ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 51 18 — Power/Lock key 19 — Wireless charging cover contacts 20 — Camera key 21 — Bluetooth & Wi-Fi antenna 22 — NFC area 23 — GPS antenna 24 — Cellular antennas ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 52 Service Manual Level 1 and 2 Service concept Nokia Lumia 1020 RM-877 Version 2.0 Flashing concept Service software CA-101 Note: Charged battery is man- datory Transceiver with embedded battery ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 53 Service Manual Level 1 and 2 Phone reset Nokia Lumia 1020 RM-877 Version 2.0 Hardware reset If the phone hardware is jammed, you should first recommend that the consumer performs a hardware reset. The hardware reset does not reset the Windows Live ID or remove any consumer data. Because the...
  • Page 54 Step 2 Input the following key combination: 1. Volume up 2. Volume down 3. Power 4. Volume down Step 3 The phone will reset and boot up automatically ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.
  • Page 55 Service Manual Level 1 and 2 Version history Nokia Lumia 1020 RM-877 Version 2.0 Version Date Description 28.06.2013 First approved version 12.07.2013 First published version ©2013 Nokia | Nokia Internal Use only | All Rights Reserved.